Evernote Reviews 

2,587
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,512 reviews, most reviewers had an average experience overall. Many customers have used the product for years, finding it a fundamental tool for note-taking and organizing information across various devices. Reviewers appreciate its utility for storing documents, snippets, and photos, often highlighting helpful search and tagging features for managing large data volumes. However, many people express significant dissatisfaction with the price, noting aggressive increases not justified by value or new features. Some users report issues with app performance, like slow loading or frequent crashes. Additionally, complaints about user experience deteriorating with updates, including problematic search features and intrusive pop-ups, are common.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many long-term users expressing dissatisfaction... See more

Application

Users describe ambiguous interactions with the app, with many long-term customers expressing both love and... See more

Product

People report ambiguous experiences with product, with many long-term users appreciating its reliability,... See more

Price

Reviewers express significant dissatisfaction with the price, noting that it has climbed aggressively and is... See more

Website

Customers had ambiguous experiences with the website, with some praising its ability to structure, filter,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote is where I store information that I want to be able to access with any of my computers, phone, tablets. I have used it for years when I worked as a high school math teacher and still use i... See more

Rated 4 out of 5 stars

Evernote is very versatile, you can now save and record and make AI do almost anything. The trick for you to figure out and create a good structure, i.e. a good searchable system of folders, and namin... See more

Rated 4 out of 5 stars

love pretty much all about it except... i hate constant, almost daily info pop-up screen with the info about what was updated in the recent build. i don't care! i really dislike always having to clic... See more

Rated 3 out of 5 stars

I've been using Evernote for years, back when it was just like $10/month. I have personally noticed its effectiveness, simplicity, and usefulness just seems to keep getting worse with every new "upda... See more


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,587)

2,081 reviews in the last 12 months

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Rated 2 out of 5 stars

Trapped in a bad product

Buggy, expensive, hard to leave.
Your business model is based on old-time users feeling trapped. Naturally, we resent you gouging us. Especially when your product is not so good.

July 12, 2026
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Evernote.

The desktop app is constantly freezing. At one point, I couldn't open it at all for four days. I tried everything—restarting my computer, reinstalling the application, and other troubleshooting steps—but nothing worked.

The web version is just as frustrating. It freezes so often that it becomes almost impossible to work productively.

What worries me the most is the safety of my notes and files. I no longer feel confident that my data is secure, and I have no idea what might happen to it.

On top of that, it's nearly impossible to contact customer support. There is no clear way to reach a real person, explain the problem, or get meaningful assistance. When your application stops working completely, users deserve fast and reliable support—not endless dead ends.

I have been relying on Evernote for a long time, but this experience has been incredibly frustrating. I sincerely hope the stability of the app and the quality of customer support will improve, because right now it's becoming very difficult to trust the platform.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

love audio adding

love audio adding, very helpful tool for singersongwriters.
Wish "find word" functions were better/easier to use - maybe in the thumbnails/previews it shows the found words instances?

Also, can we add a button or something that causes that note to reappear periodically/now-and-then to be a reminder like "hey you tagged this 2 months ago to return to this", thatd be so helpful

July 12, 2026
Rated 4 out of 5 stars

Good app

Good app. But there is bug when minimize and open again, the screen turn black.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

From amazing app to rip off

This used to be an amazing app and I have spent about 10 years on it. 10 years ago it was much better than it was now.
10 years ago when you shared a link it worked
10 years ago it wouldn’t crash every 10 minutes
10 years ago, I didn’t cost you an arm and a leg

I have just received an email saying that the price will automatically go to AU$309
For an app and links that constantly crash and don’t even have a back button feature when you do share a link this is an absolute joke
I hope Evernote gets the same result as it treats his customers over the years

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Evernote is a constantly evolving application

I have been relying upon Evernote for many years to manage my notes, research and project information. Frankly, they make improvements so quickly that I am underutilizing the app's capabilities. However, they provide great training materials which I look forward to using when I have the opportunity to catch up to all the AI enhancements.

July 11, 2026
Unprompted review
Rated 3 out of 5 stars

Bending Spoons doubled prices

Bending Spoons purchased both Meetup.com and Evernote. I barely thought the annual price of each was worth it. Now they nearly doubled the price of both of them and I don't see a lot of improvement in either. I am working on replacing both.

July 11, 2026

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