Expat Explore Travel Reviews 140

We went on this tour very wary of what to expect from this, never having done anything like this before. Well what a journey we went on, all the great places we have seen with 40 strangers that soon became friends and family. Very lucky to have had the best tour guide in Antonio and Ivo the BOSS of drivers how he managed to get that coach into some of those places was great. Both Antonio and Ivo went above and beyond what was expected of them thoughout the tour, taking us to places we never thought we would see. Nothing was ever a problem for either of them and always helped with a smile, a special thanks to Antonio for being a good friend to David. All the hotels we stayed in were very clean and tidy, comfy beds. We found this tour great value for money there is lots of walking but well worth it for what you will see.

This company is honestly the best.
The prices of their tours are very affordable especially compared to other companies out there.

They let you change your date as many times as you like (within the time frame) with no fees.

The customer service is wonderful.

The trip was amazing.

I will use this company again in the future.

This is my second tour with Expat Explore.
So many wonderful destinations are covered by the Best of UK & Ireland tour!
Ireland and Scotland are particularly beautiful. It was a treat to visit Stonehenge and the English towns/cities of Liverpool, Bath, York & Cambridge.
This is travellling - not a relaxing holiday on the beach. Be prepared for early starts each day - but it's definitely worth it to cover so much territory and perhaps determine whether you'd like to return to see more.
With so many meals included, this tour represents good value.
We had an exceptional tour guide in Luke Watson. And together with our driver, Chris, they made an excellent team! Both were entertaining, considerate and respectful.
Luke is very passionate about the places we visited. He shared information and stories in his own unique and fun style - we all laughed a lot!
His incredible positivity, good humour and kind spirit absolutely elevated this experience for us all. A brilliant ambassador for Expat & the travel industry!
There should be dedicated "Luke Watson guided tours" - he's that good!

The best experience I had in all my tour , to see the most of Europe in a small amount of time.Jemma our Tour Leader try to squeeze the time so that we can see the whole of Europe and Peter our driver drive smoothly. I dont usually sleep when traveling by land but with Peter on the wheel
I can sleep peacefully also he is very honest I left my purse on the coach and when I am looking it the following morning he handed it to me . Very honest. The only thing that need improvement is there is hotel that we stay in Rome that we have 2 flight of stair before we get in to the elevator..That is so annoying bringing my 2 suitcases specially for seniors like us...

Update 19 July - Expat agreed to honour the initial price advertised
We are about to do our 3rd and 4th tour with Expat Explore and we are very happy with their tours. However, yesterday the 15th of July we saw a tour around Brazil on a hot deal advertised at £1103. Four of us saw this deal and I immediately emailed to make a booking for the 4 of us.I wanted to deal with the same consultant as this would be a tour immediately before our Peru tour. My email yesterday was not responded to but it was sent after 5 pm. I then phoned 3 times this morning and could not get hold of the consultant. He got back to me at about 2.30pm and we were able to finalize our booking BUT the price was now £1405. We really want to do the tour but I am very disappointed that they have not honoured the price that was advertised yesterday

We took the 21 day best of Europe tour and did get to see many wonderful sites but I would like for everyone to be aware that it should be for a younger crowd in excellent condition. We had a young tour guide and finding pubs seemed to be an important aspect of the tour. The write up said there would be some walking over uneven terrain but I consider brisk walking for 1 to 3 hours in 95° temperature a little excessive so beware when you book the tour. If you do not enjoy drinking or have any mobility issues at all, do not book the tour. I paid for three optional tours that I was not able to take because of the excessive walking and could not get a refund for. If it’s not a problem for you, then book the tour. You do get to see a highlight or two from each country on a very fast paced schedule. The tour guide was nice and fairly knowledgeable.

Expat Explore Tours are very fast paced but I will give them that they do pre-advertise this. However, a few people on my tour fell very ill and the lack of care or knowledge of care for the passengers was shocking. People were left stranded or without medical attention. Make sure you're properly insured on tour because Expat Explore sure isn't going to help you out when things go wrong.

No refund, credit or postponing for compassionate grounds 8 days before tour. Tour was booked through Tourhub for tour provider Expat, neither would offer a refund, postponement or credit for family emergency. Evidence could be provided but they would only quote T&C’s. Very disappointing service.

We just got back from our trip 'Europe Jewel's with Expatexplore (EJ240524) with a tour guide Ken and a driver Jeff. The tour started on May 24 2024.

The trip could have been very good if we had a different guide. Our guide Ken was a very cold, unfriendly person who didn't care about people, their requests or problems. One girl got lost during the excursion. We don't know what happened to her. Some people were abandoned, lost and returned to the group on their own... Ken even mentioned that 7 people were lost during one of his tours... It's just that this fact is very frightening.

We have traveled with other tour companies and safety has never been an issue, but not in this tour with Expat and Ken.

Another point worth mentioning: it was very cold on the bus, people were wearing hats. We and the other people in the group asked Ken several times to adjust the temperature to a comfortable temperature, but there was no action on his part. As a result, some people got sick.

Many complained about the constant music on the bus. Everyone should understand that this tour is very eventful, with a lot of walking every day. People need to take a nap while sitting on the bus. With constant music, it is impossible to rest. Despite people's requests for a break from music, nothing has changed. We were told that the bus is the office of the driver and guide, they can listen to music anytime they want! They don't care, people don't want that music all the time!

Some people didn't make it to the dinner they paid for because they got lost on the way...

We believe that people like Ken cannot work as a group guide at all. This was our first experience with Expat and it was very disturbing and tense because of Ken's dismissive attitude towards the group members. We could have had a much better experience with expats if we had a different guide, but unfortunately we experienced the worst.

After reading the reviews of other travelers with expats, we can see that this is a normal scenario from this company. ;(

We recommend staying away from expats and traveling with other companies that prioritize travelers' comfort and safety! Save your money and nerves!

I'm hoping the tour is better than the service prior to travel. I asked for an itinerary since the tour just passes by The Vatican, Colosseum, etc. so I could book my own tours to see more than just driving by. I booked a tour of the Colosseum and later realized the itinerary they sent was different than what was online. I asked for a credit for the tour I booked since we would not be in Rome that day and they refused and said their itineraries are subject to change. But the itinerary didn't change - THEY SENT ME THE WRONG ONE. UPDATE: The response says to contact them - but I already did prior to posting my review. I certainly understand people make mistakes, but that mistake cost me over $250. I only asked for a credit towards optional excursions I would be taking with Expat Explore. They flatly rejected my request.

Taste of Europe with Expat Explore 2022

Our journey with EXPAT Explore on their Europe Taster trip during the summer of 2022 was a memorable experience. This tour allowed us to delve into six different countries, each presenting its unique charm fitting the ‘taster’ theme of the trip.
Our tour guide, Gustavo, was a notable aspect of our experience. His knowledge and enthusiasm added a great deal of value to our trip.
The trip was well organized featuring a mix of iconic landmarks. The choice of destinations and activities provided a glimpse into each country, ideal for those experiencing these European regions for the first time.
One aspect of the trip that could be improved is the long ferry ride across the English Channel from UK to France. Although it was an interesting experience, the time spent on the ferry felt somewhat prolonged, taking up a considerable portion of the day.
The Europe Taster trip with EXPAT Explore was an enjoyable experience. I would certainly recommend it to anyone eager to explore Europe for the first time.

Our classic Europe tour was spectacular. The tour leader and driver went above and beyond to make sure that we would be able to see all the famous tourist spots and experience the different cuisine in each country. The optional excursions were also woth it. Gustavo and Lucas made sure that we were safe and happy. I can't thank them enough for making our trip so memorable.

Amazing ! Our first and not our last bus trip with them. Gustavo was frikin amazing - he went above and beyond at every stop. Everything was upfront and the extras were clear and Most of them well worth the extra. Our group was so much fun! We can’t wait for our next adventure !

Overall Itinerary - a definite taster, spending only a few hours in some of the locations.; Accommodation - mostly great; Meals - a surprise treat, many of the places we went to are inclusive of dinner meals; Optional Excursions - heavy on the pocket but an experience one must take; Tour Leader - an absolute star, Firo! A great companion indeed; Driver - the best, Florentin!; Included experiences (like walking tours) - not for the slow-walkers; Pre-tour Customer Service - punctual.

Spent 10 AMAZING days with Gustavo on the European Highlights Tour - All the details were taken care of ... we were sooo well taken care of ... Our group was a fantastic mix of Americans, Canadians, Australians and everyone else in between. The accommodations were excellent, the meals were great but without a doubt it was our guide Gustavo who made the trip INCREDIBLE ... Hopefully we will get a chance to tour with EXPAT and Gustavo again ..

Great company! We had great experience/vacation. We look forward to having another trip booked through them in the future! We have memories that will last a lifetime!

We loved our Europe Taster tour with Expat. We took along adult children and teen age grandchildren. The pace of the tour was perfect for young people. We saw so many beautiful places and had so many wonderful experiences. Six countries, wonderful introduction to western Europe and truly encouraging for future travel. Our tour director, Gustavo, and our tour drive Bogdan were the very best, always thoughtful and informative and fun!

Fantastic staff, caring and honest.
Amazing family environment.

Europe Escape tour Best trip ever! Our tour guide Gustova was amazing, so friendly very knowledgeable he made this trip great for everyone !

We have good experienced with xpat. Our tour guide are excellent, patience, knowledgeable and very kind. Our driver are very good and good entertainer, you wont bored in the bus. Both driver and guide tour work beyond our expectation.
Thank you Xpat Explorer. We dont forget your good service and I cant wait for our next trip.