Experts2clean Reviews 

4
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Home Services

Information provided by various external sources

Experts2clean domestic and commercial cleaning company based in Tunbridge Wells, witch covers Kent and East Sussex areas. We do one-off, daily or weekly domestic cleaning. We also do carpet cleaning service, spring, post- building and end of tenancy cleaning.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give zero stars I would!

If I could give zero stars I would. I booked based on reviews. The chemical they used to clean my oven dripped down my cupboards and ruined my cupboards, cobwebs behind the headboard, side of sofas, sticky kitchen floor. This is just a few things I can mention. I had to clean after them!

Out of 5 empty sockets in the room they decided to pull out the socket that had plugged in my WiFi and after that I couldn’t get my WiFi back! I had to book an engineer to come on Monday and that cost me £150. I have proof of this.
You could argue that I should have told them not to pull out the WiFi out of the socket but to use other unused sockets in the room. But hey…. sometimes you assume everyone has common sense.

I couldn’t continue working from home that day because I had no WiFi so I had to drive 30 miles to work.

I don’t necessarily use the kitchen every day, some of the damage I came across 2 and half days later.

This was the first time I’d ever let anyone clean my house but I had to due to slip disc.
I will never let anyone come to my house to clean because of this awful experience
I wish I had never set my eyes on them!
They left me with sticky floors and an empty pocket!
Some people may describe my experience as‘being scammed’ in a subtle way.

I usually come to trustpilot before purchasing anything or services.
Why didn’t I?

Additional:
I just added this after I posted this review:
They ‘cleaned’ the kitchen, bathroom 1 bedroom and lounge. And they charged £198 and the bill for a call out by the engineer was £150. If for any reason Trustpilot or anyone wants proof of these, I have them.
However, I’m not here to moan about the money, it’s about principles, trust and integrity. And they have none.

July 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Rude , slapdash and over priced

Rude , slapdash and over priced
Loreta turned up to my elderly mothers house and immediately told me there would be an increase in the price arranged online, she shouted down the phone and was very intimidating especially as my mother has dementia and is easily upset.
They proceeded to rush through the cleaning process doing an extremely poor job then demanded payment before I could come over and check the work , completely over priced for a less than mediocre job. RIP off!!!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Booked a deep clean for a house move - absolutely awful

Booked a deep clean for a house move. She turned up late with another cleaner who was actually better than the owner.
Walked through the house and talked through what needed doing. Had to ask several times for a cupboard to be cleaned as dead insects in the top corner were missed (it seems a deep clean is the same as a normal ‘clean’). Had to ask for cobwebs to be cleared more than once. Had to ask for tea stains and stains to be cleaned off woodwork more than once. Turns out she was in a rush as wanted to get back for her flight and told me she wasn’t going to finish the clean. Offered me 10% to go there and then. I paid her to leave. Wish I hadn’t paid anything now. Still finding stains and cobwebs. This is obviously why she drives around in a white merc. Awful terrible service. She shouts at her staff as well. Avoid and don’t waste your money.

August 28, 2024
Unprompted review

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