My mom had wheelchair assistance in the Copenhagen airport, she did not feel well and I think the man's name was Gundson. He was so, so helpful! He got mom to the gate, and when I had to go all the... See more
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We just landed in Kastrup with Norwegian Air. We had booked wheelchair assistance. We were met by a chap called Niels who was absolutely excellent. He was extremenly kind and helpful, doing m... See more
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I have always had a reasonably good impression of Falck until today. Rang kundeservice to enquire about my latest bill which seemed very high (Dkr. 2228,70). There doesn't seem to be a way to se... See more
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Wonderful service from the special assistance staff working for this company at Copenhagen airport Courteous, friendly and prompt. Making transfer through what is a difficult airport very easy. A p... See more
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Company details
Written by the company
I mere end 100 år har det været Falcks mission at arbejde for at forebygge ulykker, sygdom og nødsituationer, at redde og hjælpe forulykkede og nødstedte hurtigt og kompetent samt at rehabilitere syge og tilskadekomne. Vi sidder klar til at hjælpe dig på 70 10 20 31 alle hverdage mellem 8-17, fredag 8-15.30. Du kan også skrive til os på Facebook.dk/falckdk.
Falck Danmark
Written by the company
Contact info
Sydhavnsgade 18, 2450, København SV, Denmark
- 70 10 20 31
- kundeservice@falck.dk
- www.falck.dk
4.6
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent service at Copenhagen…
Excellent service at Copenhagen airport.
From first contact to the assigned person. Very efficient,kind and helped us through security checks.
Very happy with your service.
June 18, 2024
Unprompted review
Reply from Falck Danmark
Dear Patricia,
Thank you so much for your kind words!
We are delighted to hear that you had an excellent experience with our service at Copenhagen Airport. From the initial contact to the assistance provided by our staff, we strive to offer efficient and friendly help.
We wish you a great day.
Best regards,
Maiken
fint at via vejhjælp også får repereret…
fint at via vejhjælp også får repereret sten slag
May 5, 2024
Reply from Falck Danmark
Kære Anders,
Tusind tak for din anmeldelse :-)
Det glæder mig at høre, at du værdsætter muligheden for at få repareret stenslag gennem dit abonnement.
Vi sætter stor pris på din feedback!
Rigtig god dag.
Venlig hilsen,
Maiken
Motorway assistance
The car broke down just before reaching the nothing bund motorway (turned out it was a busted hose). Used Falcks app and called for assistance. Help showed up 45 min later (well within the given timeframe), and in 20 min had loaded the car on the transport and off we went. Really good service all around. Thank you for helping us out once again.
June 8, 2024
Reply from Falck Danmark
Dear Ryan.
Thank you for your comment and for sharing your experience with us. We are glad to hear that you received assistance quickly and within the given time when your car broke down just before reaching the motorway.
It is great to know that our team was able to help you get the car loaded onto the transport and on your way in a timely manner. We always strive to provide the best possible service, and it is wonderful to hear that you had a pleasant experience.
We wish you a wonderful day.
Best regards,
Maiken
god service
May 30, 2024
Reply from Falck Danmark
Kære Ib.
Tak for din fine anmeldelse! :-)
Hvor er det dejligt at høre, at du oplever god service. Det er lige sådan, det skal være!
Rigtig god dag.
Venlig hilsen,
Maiken
Reply from Falck Danmark
Kære Knud,
Tak for din anmeldelse og de fire stjerner :-) Det glæder mig at høre, at du oplever god timing hos os.
Rigtig god dag.
Venlig hilsen,
Annika
Reply from Falck Danmark
Kære Peter,
Tak for din fine anmeldelse :-) Det er skønt at høre, at du oplevede god service.
Rigtig god dag.
Venlig hilsen,
Annika
Reply from Falck Danmark
Kære Merete,
Tak for din anmeldelse og de flotte ord. Det er skønt at høre, at du oplever super god service hos os :-) Vi ser frem til at fortsætte samarbejdet.
Rigtig god dag.
Venlig hilsen,
Annika
I have always experienced Falck people…
I have always experienced Falck people to be friendly, helpful, sympathetic & professional. Of course, some people talk & others don't, but the best is when there's some conversation...about anything.
May 7, 2024
Reply from Falck Danmark
Dear Janet,
Thank you so much for your positive review! We greatly appreciate it, and we are so happy to hear that you have always had friendly, helpful, sympathetic, and professional experiences with us :-)
Have a great day.
Best regards,
Annika
Super service
May 14, 2024
Reply from Falck Danmark
Kære Antikhjørnet,
Tak for din anmeldelse! Jeg er glad for at høre, at du oplever super service :-) Det er lige sådan, det skal være.
Rigtig god dag.
Venlig hilsen,
Annika
alt er super
May 1, 2024
Reply from Falck Danmark
Kære Jimmy,
Tusind tak for de fem stjerner - det sætter vi stor pris på! :-)
Du ønskes en god dag.
Venlig hilsen,
Nanna
Fin service
April 26, 2024
Reply from Falck Danmark
Kære Jannie,
Tusind tak for de fem stjerner - det sætter vi stor pris på! :-)
Du ønskes en god dag.
Venlig hilsen,
Nanna
Reply from Falck Danmark
Kære Knud,
Tak for din anmeldelse.
Vi er glade for at høre, at du har haft en god oplevelse, i forbindelse med behov for hjælp fra os! :-)
Du ønskes en god dag.
Venlig hilsen,
Nanna
God service
April 22, 2024
Reply from Falck Danmark
Kære Klara,
Tak for din positive anmeldelse.
Vi er rigtig glade for at læse, at du oplever god service, når du har brug for hjælp fra os! :-)
Du ønskes en god dag.
Venlig hilsen,
Nanna
er glad for mit Falck abm
April 8, 2024
Reply from Falck Danmark
Kære Dahl,
Tusind tak for din anmeldelse. Hvor er det dejligt at høre, at du er glad for dit abonnement :-)
Rigtig god dag.
Venlig hilsen,
Annika
Reply from Falck Danmark
Kære kunde,
Tak fordi du har taget dig tid til at anmeldelse os :-) Det er skønt at læse, at du oplevede en rettidig transport.
Rigtig god dag.
Venlig hilsen,
Annika
Super betjening og kvik ekspedition
April 9, 2024
Reply from Falck Danmark
Kære Heine,
Tak for din anmeldelse og de fem stjerner. Det glæder mig at høre, at du oplever super betjening og kvik ekspedition.
Rigtig god dag.
Venlig hilsen,
Annika
Super god service.
April 2, 2024
Reply from Falck Danmark
Kære Claus,
Tusind tak for de fem stjerner - det sætter vi stor pris på!
Du ønskes en god dag.
Venlig hilsen,
Nanna
Super assistance
March 27, 2024
Reply from Falck Danmark
Kære Henning,
Mange tak for din anmeldelse. Det er fantastisk at læse, at du oplevede super assistance.
Rigtig god weekend.
Venlig hilsen,
Annika
Super det var en god tur
March 21, 2024
Reply from Falck Danmark
Kære Flemming
Tak for den fine anmeldelse! Vi er glade for at du havde en god oplevelse!
Rigtig god dag.
Venlig hilsen,
Kasper
Flinke Falck folk
March 18, 2024
Reply from Falck Danmark
Kære Lone,
Tak for din anmeldelse! Vi er glade for, at du har mødt flinke medarbejdere:-)
Rigtig god dag.
Venlig hilsen,
Maria
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