Bestilte en refurbished MacBook til en god pris…fin mac og alt i orden…tryg handel, da man har 3 ugers returret.
Company replied
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See what reviewers are saying
It’s great that there’s still one physical computer store at the capital area of Copenhagen left that is also open in the weekends! Got a much needed part for my new PC build during the weekend. Price... See more
Company replied
Just before the holidays. •Great price. •packaging on point •Build quality 100% •cable management • fan orientations •in package guides and links to “how to” Only drawback was... See more
Company replied
Top handling of warranty claims. Determined that my claim was outside of warranty (rightly so, it had rained in my machine), but fixed the issue at cost. No delays, overcharging, or needless replac... See more
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Company details
Written by the company
Føniks Computer har solgt computere og elektronikprodukter siden september 1997. Vi har et stort lager og eget værksted til service og samling af vores egne stationære PC'er. Ud over webshoppen har vi et pickup-point i Tilst lige uden for Aarhus. Det betyder, at du har mulighed for selv at afhente din vare få timer efter bestilling eller selv aflevere dit produkt til service.
Contact info
Anelystparken 33B, 8381, Tilst, Denmark
- 70606064
- trustpilot@fcomputer.dk
- www.fcomputer.dk
4.4
Excellent
19K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, I received my products just the next day after ordering them online on the store website.
June 19, 2021
Reply from Føniks Computer
Hi Ramon.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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Reply from Føniks Computer
Hi Taner.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Reply from Føniks Computer
Hi Filip.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Great customer service
I really like to buy things in Føniks, staff always super helpful and friendly.
May 27, 2021
Reply from Føniks Computer
Hi Leo.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Can't return items if you are a…
Can't return items if you are a business customer (only).
It's hidden somewhere in the terms. It's also really poor service.
May 25, 2021
Reply from Føniks Computer
Hi Theo.
That is correct, as you have read and accepted our terms of service you knew this before you placed the order request.
Response:
Not hidden at all. Very easy to spot as you read them. Which you told us you did when you accepted these terms of service.
Have a great day.
Best regards, Daniel, Føniks Computer.
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Super fast delivery!
Super fast delivery! I got a very nice deal with my screen, a very fair and cheap price for a high-quality budget screen. The ETA was for 2 working days; as I bought it Thursday, it would take me the weekend too, so 4 days in total. The screen arrived the next morning!
May 24, 2021
Reply from Føniks Computer
Hi Nancy.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
great servise fast and helpfull
May 18, 2021
Reply from Føniks Computer
Hi Arber.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Hurtig levering god kvalitet😊👍
May 7, 2021
Reply from Føniks Computer
Hej Janni.
Tak for de pæne ord.
Håber du vender tilbage igen en anden gang :)
Mvh. Daniel, Føniks Computer
Reply from Føniks Computer
Hi Andres.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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product is damaged :(
April 28, 2021
Reply from Føniks Computer
Hi Dominik.
If you have received a product that is damaged please contact our service department on service@fcomputer.dk
Best regards Daniel, Føniks Computer.
Amazingly fast and effective
Amazingly fast and effective! Love this shop!!!!
Highly recommended
April 26, 2021
Reply from Føniks Computer
Hi Roger.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Fast and good service
April 18, 2021
Reply from Føniks Computer
Hi Malik.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Lang tid om at behandle ordren
Meget lang levering på en vare som var anvist til at være på lager.
Søde at snakke med, men dårlig levering overskygger.
April 14, 2021
Reply from Føniks Computer
Hej Brian.
Jeg beklager dette er din oplevelse af forløbet hos os.
Du placere din ordre den 2 april. Altså langfredag i påsken som er en helligdag. Vores kontorer har ikke åbnet om lørdagen og heller ikke anden påskedag den efterfølgende mandag. Ligesom så mange andre.
Dvs. at når du bestiller midt i en ferie med helligedage så vil der gå x antal dage før vi igen er tilbage på kontoret til at behandle ordre. Hvorpå vi behandlede din ordre om tirsdagen som vi igen var vendt retur.
Webkameraet som du havde bestilt var ikke på lokallager, så derfor skulle denne hentes hjem som tog indtil d. 9 hvor ordren blev sendt gratis til den pakkeshop du havde valgt.
Håber dette har belyst hvorfor forløbet har hændt som det gjorde.
Hvis du ønsker at drøfte sagen yderligere er du meget velkommen til at tage fat i mig på dan@fcomputer.dk
Rigtig god dag.
Mvh. Daniel, Føniks Computer.
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Ordered on Easter Monday
Ordered on Easter Monday, product dispatched next workinh day and received one day later - what more could I want ?
April 14, 2021
Reply from Føniks Computer
Hi Terence.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
The order was shipped really fast
The order was shipped really fast. Impressive! The price of the product was great as well.
April 12, 2021
Reply from Føniks Computer
Hi Gyula.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Great service!
April 12, 2021
Reply from Føniks Computer
Hi Christopher.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Super hurting levering
April 11, 2021
Reply from Føniks Computer
Hej Saima.
Tak for de 5 stjerner her på Trustpilot :)
Mvh. Daniel, Føniks Computer.
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Great selection of items and very fast…
Great selection of items and very fast shipping. Will definitely be using Føniks Computer for any PC component needs in the future.
April 7, 2021
Reply from Føniks Computer
Hi Kevin.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Best customer service
Best customer service! Came by to by a pendrive left the shop with a new pc, and pendrive.
March 29, 2021
Reply from Føniks Computer
Hi Jakub.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Quick delivery, great service.
Very satisfied with the purchase, will definetly come back. Reliable
March 26, 2021
Reply from Føniks Computer
Hi Toni.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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