Bestilte en refurbished MacBook til en god pris…fin mac og alt i orden…tryg handel, da man har 3 ugers returret.
Company replied
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See what reviewers are saying
It’s great that there’s still one physical computer store at the capital area of Copenhagen left that is also open in the weekends! Got a much needed part for my new PC build during the weekend. Price... See more
Company replied
Just before the holidays. •Great price. •packaging on point •Build quality 100% •cable management • fan orientations •in package guides and links to “how to” Only drawback was... See more
Company replied
Top handling of warranty claims. Determined that my claim was outside of warranty (rightly so, it had rained in my machine), but fixed the issue at cost. No delays, overcharging, or needless replac... See more
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Company details
Written by the company
Føniks Computer har solgt computere og elektronikprodukter siden september 1997. Vi har et stort lager og eget værksted til service og samling af vores egne stationære PC'er. Ud over webshoppen har vi et pickup-point i Tilst lige uden for Aarhus. Det betyder, at du har mulighed for selv at afhente din vare få timer efter bestilling eller selv aflevere dit produkt til service.
Contact info
Anelystparken 33B, 8381, Tilst, Denmark
- 70606064
- trustpilot@fcomputer.dk
- www.fcomputer.dk
4.4
Excellent
19K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Føniks Computer
Hej Nikolaj
Det er fedt at høre, at leveringstiden lever op til dine standarder :)
Vi sætter virkelig pris på den gode anmeldelse med de 5 stjerner – mange tak!
Mvh. Rasmus, Føniks Computer
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Reply from Føniks Computer
Hi Kevin
It's great to hear that everything went as expect.
Thanks for the review – it means a lot to use :)
Best regards, Rasmus, Føniks Computer
Reply from Føniks Computer
Hi Bogdan
It's great to hear our support team was able to help you out.
Thanks a bunch for the great review :)
Best regards, Rasmus, Føniks Computer
Awesome experience and fast delivery
It was an awesome and smooth experience buying from Foniks
December 22, 2023
Reply from Føniks Computer
Hi Dmitry
Thanks a bunch for the great review!
It's great to hear you had such a good and smooth experience with your order, we'll look forward to helping you out again in the future :)
Best regards, Rasmus, Føniks Computer
OKish
OKish costumer service. Nothing too complicate, but simply not the most easy or welcoming.
December 11, 2023
Reply from Føniks Computer
Hi Nancy
Thanks for the great rating here on Trustpilot :)
I'll have a word with customer service so they'll square up a bit, because you should of course feel like they are welcoming.
Best regards, Rasmus, Føniks Computer
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Outstanding experience
December 12, 2023
Reply from Føniks Computer
Hi Nenad
Thank you very much for the 5-star review!
I'm happy to hear that your experience with us has been outstanding :)
Best regards, Rasmus, Føniks Computer
Easy ordering process and speedy…
Easy ordering process and speedy delivery.
Since my ordered product (a processor)was w/o original packaging, the team reached out before confirming to order to ensure satisfaction very considerate
December 5, 2023
Reply from Føniks Computer
Hi Michael
Thank you very much for the 5 star review, it means a lot to us :)
It's good to hear you approve of the way our service department handled the situation, I hope you'll be happy with your new CPU.
Best regards, Rasmus, Føniks Computer
Easy to make an order.
Easy to make an order.
Precise detail of the product.
Quick delivery and convenient picking-up location
If you can add more pictures, if will be better.
November 25, 2023
Reply from Føniks Computer
Hello
Thank you so much for the 5 star review, it is much appreciated :)
It's great to hear that you're happy about the product and our pick-up location, and thanks for your feedback.
Best regards, Rasmus, Føniks Computer
Very good customer service
Very good customer service. Fast delivery. Would recomend
November 23, 2023
Reply from Føniks Computer
Hi Danai
Thank you very much for the 5 stars, it means a lot.
I'm very happy to hear that everything lived up to your standards :)
Best regards, Rasmus, Føniks Computer
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Ordered a RTX 4070 TI on Monday and got…
Ordered a RTX 4070 TI on Monday and got it already Wednesday. Original package, 0 damage. Very satisfied with the product.
November 22, 2023
Unprompted review
Reply from Føniks Computer
Hi Andy
Thanks a lot for the 5 star review, it's great to hear you're satisfied with everything.
Have fun with your new graphics card :)
Best regards, Rasmus, Føniks Computer
Reply from Føniks Computer
Hi Andrii
Thanks a bunch for the 5-star review, it means a lot to us :)
I'm glad to hear everything went well and was in order – we appreciate your recommendation!
Best regards, Rasmus, Føniks Computer
Hurting levering fin vare
November 13, 2023
Reply from Føniks Computer
Hej Steffie
Hvor er det godt at høre, at du er glad for dit køb :)
Vi siger mange tak for den 5-stjernede anmeldelse – det er en ære at modtage den!
Mvh. Rasmus, Føniks Computer
Reply from Føniks Computer
Hi
I'm very sorry to hear that the parcel was crumpled – something might have happened during delivery.
With that said, thank you so much for the 4 star review! I hope the product serves you well :)
Best regards, Rasmus, Føniks Computer
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Super fast delivery and reliable product
November 6, 2023
Reply from Føniks Computer
Hi Muzaffar
Thank you so much for the 5 stars :)
It's great to hear delivery times are fast and the product is great.
Best regards, Rasmus Mouritsen, Føniks Computer
Received a faulty GPU - good service!
Received a faulty GPU. Easy to contact. Fast to respond (Jonas). Fast repayment. Ordered a new GPU. Got it the next day. A bit more expensive than the cheapest sites. But the difference is a cheap insurance.
November 1, 2023
Unprompted review
Reply from Føniks Computer
Hi Anders
Thank you so much for the 5 star review!
It's great to hear that Jonas was able to easily help you out and get the problem solved :)
Best regards, Rasmus, Føniks Computer
Pc er i stykker under levering.
November 3, 2023
Reply from Føniks Computer
Hej Susan
Det er virkelig ærgerligt, at PC'en har taget skade under fragt – det beklager vi rigtig mange gange.
Vi har sendt dig en returlabel, så vi kan få maskinen igen og se på den hurtigst muligt.
Mvh. Rasmus, Føniks Computer
Reply from Føniks Computer
Hej Thomas
Mange tak for de pæne ord.
Det er os en glæde at høre, at vi har gjort os fortjent til 5 stjerner.
Mvh. Rasmus, Føniks Computer
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Perfect perfect
October 25, 2023
Reply from Føniks Computer
Hello Attila
I'm glad to hear that everything went smooth and perfect :)
Thank you very much for the 5 star review, it means a lot.
Best regards, Rasmus, Føniks Computer
Good comunication
October 24, 2023
Reply from Føniks Computer
Hello Charilaos
Thanks for the 5 stars, we appreciate it a lot :)
I'm glad to hear our communication lives up to your standards.
Best regards, Rasmus, Føniks Computer
Great Service
Ordered the PC on Friday afternoon, got it delivered midday on Saturday. 5 Stars!
October 14, 2023
Unprompted review
Reply from Føniks Computer
Hello Karolis
Thank you so much for the 5-star rating, it means a lot to us :)
We hope that the PC will serve you well for many years to come.
Best regards, Rasmus, Føniks Computer
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