Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
I have an amazing agent who is extremely informed and helpful in helping me choose which insurance policy would be best for me. He took the time help me understand the policy I was purchasing. I tha... See more
Company replied
Had a great experience cheap rates. Customer service was excellent. The man that talk to me explained everything to where I could understand everything very knowledgeable on his service. Can't say eno... See more
Company details
- #5 of 10 best companies in Term Life Insurance Provider Company
- #4 of 4 best companies in Funeral Insurance Company
- #70 of 108 best companies in Insurance Agency
- #23 of 33 best companies in Insurance Broker
- #27 of 63 best companies in Insurance Company
- #15 of 22 best companies in Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.6
Excellent
2K reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Representative was great
Representative was great, he listened to our concerns and gave us the right plan to fit our budgets
June 16, 2025
Reply from Fidelity Life Association
We're happy to hear that our representative addressed your concerns and provided a plan that fits your budget. Thank you for sharing your positive experience with us!
It was easy and fast
It was easy and fast, and the agent was very clear explaining everything, and he was pleasant
June 29, 2025
Reply from Fidelity Life Association
We're glad you enjoyed your experience. It's great to hear that the agent provided clear explanations in a timely manner. We appreciate your positive feedback!
Reply from Fidelity Life Association
We're happy to hear that you had an awesome experience and that everything fit well. Thank you for your positive feedback; we appreciate it!
Reply from Fidelity Life Association
We're happy to hear that our customer service met your needs and provided options within your budget. Thank you for your positive feedback!
Nice and friendly service 👌
It was great to talk with a person and not a machine I'm a track trailer driver trying to take care of things out on the road can be hard customers service made it as easy as 1 2 3 😆
June 23, 2025
Reply from Fidelity Life Association
We're happy to hear that our customer service experience was so helpful and straightforward for you while you're on the road. Thank you for your positive feedback!
The Reps i spoke with were very…
The Reps i spoke with were very knowable in helping me to decide on what I needed, and if I have any questions they always got back to me in great time.
June 30, 2025
Reply from Fidelity Life Association
We're happy to hear that our team's knowledge helped you choose what you needed, and that they responded quickly to your questions. Thank you for your positive feedback!
At the time of purchasing this policy, i was told that once my monthly installments reached the face value there would be no further payments. Once I reviewed the policy, no where does it state this.
I did not like that i was told that once payments were made and reached the face value there would be no further payments were required. The policy does not state this. In fact it is a 49 year policy which require payments till the end.
June 21, 2025
It was easy
It was easy. The agent was very courtioud, and knowledgeable. It was a positive experience.
June 23, 2025
Reply from Fidelity Life Association
We're happy to hear that you had a positive experience. We appreciate you mentioning the agent's courteous and knowledgeable service. Thank you for your feedback!
Effenciacy of representative
Effenciacy of representative. Very kind and knowledgeable.
June 20, 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was so helpful, kind, and knowledgeable! We appreciate your positive feedback and your time.
Just started so I dont know what to…
Just started so I dont know what to tell but talking to representative make me registered seems like cheap to me.
June 27, 2025
Reply from Fidelity Life Association
We appreciate your feedback and are glad you've registered. We aim to provide helpful service and a smooth onboarding process. We'll review the registration experience.
The representative was polite and…
The representative was polite and helpful. He answered all of my questions and concerns.
June 19, 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was helpful and addressed your questions and concerns thoroughly. We appreciate your positive feedback!
The Rep was professional
The Rep was professional, kind and understanding. Very informative.
June 25, 2025
Reply from Fidelity Life Association
We appreciate you taking the time to share your feedback. We're happy to hear that the representative was helpful, kind, and informative for you.
The salesman was so caring and…
The salesman was so caring and concerned to get me the best insurance for the price. It seemed like talking to a friend. Great service
June 7, 2025
Reply from Fidelity Life Association
We're happy to hear that our salesman was so caring and helpful in finding you the best insurance. It's great to know you felt like you were talking to a friend!
Purchasing Life Insurance
Our agent, James Eichorn, made the process very easy. Helped us from the beginning to the end.
June 21, 2025
My agent Emily Eichorn was…
My agent Emily Eichorn was knowledgeable and helpful with the process .
June 16, 2025
The man who helped me was so nice and…
The man who helped me was so nice and explained everything and made sure I understood my policy.
June 15, 2025
NO PROBLEMS✌️
I'm a newbie and haven't had any contact with anyone except the man that called and I signed up. He was great.
June 14, 2025
Amazing customer service
The representative I spoke with was very helpful. She helped me understand all the options available and put my mind at ease. Great service!!
June 11, 2025
What a great company 👍
June 12, 2025
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