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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the website and app, citing issues with functionality and user experience. Customers frequently encountered problems with updates, which often led to lost bookmarks, passwords, and open tabs, causing significant frustration and loss of work. Reviewers also noted that the browser often froze, struggled to load websites, and had difficulties with basic features like restoring sessions or managing downloads, even on modern systems. However, some customers also mentioned that the browser offers good customization options, is user-friendly, and provides useful extensions. A few other people also felt that it is reliable, speedy, and offers good privacy features, especially when configured correctly.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many expressing frustration over persistent issues... See more

User experience

Clients share negative opinions on user experience, with many expressing frustration over unwanted changes to... See more

Application

People report negative experiences with the app, citing frequent and often problematic updates that cause... See more

Product

Customers had ambiguous experiences with the product, with some expressing strong dissatisfaction. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mozilla Firefox browser is supposed to be trustworthy open and honest -- so why then do they recruit you to their browser, switching from Chrome, with the promised of a free 50gb VPN - tempting but... See more

Rated 1 out of 5 stars

Mozilla had the opportunity to really take market share from Chrome. Instead it chose to waste its potential on silly politics and infuriating UX decisions (e.g. why would you force your users to rest... See more

Rated 1 out of 5 stars

Firefox is bs browser they take money to hide results. They omit information so you can't find it. If you download it as an app and try to delete it, it doesn't actually delete its hides in the backgr... See more


Company details

  1. Search Engine Company
  2. DNS Provider
  3. Media Company
  4. Software Company
  5. Software Vendor
  6. Web Hosting Company

Information provided by various external sources

The Firefox Web Browser is the faster, more secure, and fully customizable way to surf the web.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I like privacy

I like privacy
This is the only privacy-first brother that i know. Company behind Firefox do a lot for the internet in general. Sad to know that situaiton is going worse for them

December 25, 2020
Unprompted review
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Rated 1 out of 5 stars

Installed it

Installed it, 1st thing that popped up is a "recommended" story bashing our duly elected president by the NYT. Adios Foxfire, no better than Google's bull!

November 21, 2020
Unprompted review
Rated 5 out of 5 stars

My Favorite Browser

My Favorite Browser ~ Firefox from Mozilla is one of my favorite web browser and it runs well both on Linux and Windows.
Holds back the trackers and loads page fast. Though it would have been a lot better and easy if the browsing history details were listed just like in chromium based web browsers

November 18, 2020
Unprompted review
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Rated 5 out of 5 stars

The over-all best browser for flexibility?

One of, if not the most, customizable and flexible web browser there is. It both offers the most privacy of the major browsers and in the same time is one of the fastest. The option to configurate pretty much everything (via "about:config") are a wonderful treat. Additionally, their add ons are getting better and better with time (hopefully, more will discover and use them). Due to their increased amout of new feature, it seems like Firefox is getting more people updating it. And to top it all, it works for pretty much all computers as well as smartphones.

To sum up: A Fantastic Web Browser which is getting better and better.

September 20, 2020
Unprompted review
Rated 1 out of 5 stars

I,ve always used firefox and had no…

I,ve always used firefox and had no problems,till a week ago, my computer started to go slow 3 or 4 minutes to load a page did a virus scan of the entire computer with avast and then malwarebytes...no virus. as I had a firefox update recently as a last hope I uninstalled firefox and started using opera...what a difference my computer's back to normal, why don't these updates improve a program..

September 3, 2020
Unprompted review
Rated 2 out of 5 stars

Ill conceived changes

Firefox updated without warning on my tablet. OMG what a mess. Slow, cumbersome, constant crashes. Prior to this development Firefox was a more than adequate browser for me, but these changes have left me bewildered as to what Mozilla are trying to achieve. Bewildered and looking for another browser.

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

Latest Firefox update is a backward step

I switched to using Firefox most of the time and rated it highly. Last week I would have given it 5, but the recent update has left me completely surprised at what I regard as a big backward step. Operating regularly with several tabs and changing from one to another with just one click, one now has no instant visual tabs. Unless I am missing something after two days, one has to click on one of your regular websites list in your collection and select the one you want to switch to and wait for it to load, instead of it being instantly available on one of the tabs at the top of the screen. The collection does not all stay on the screen to enable switching from one site
/tab to another instantly like before. I have already switched back to using Google Chrome. But will happily correct this review if I am missing something about the latest update or not setting it up right.

August 31, 2020
Unprompted review
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Rated 4 out of 5 stars

Good browser

Good browser, fast, safe especially with its' upgrades, tabs use is a great feature. Did i say fast? i did!

August 27, 2020
Unprompted review
Rated 2 out of 5 stars

Cause my computer to slow and become…

Cause my computer to slow and become unresponsive. I couldn't work out what was causing the issue after much trial and error I removed firefox and began useing windows edge, the reponsiveness of the computer and speed of the internet was amazing.

June 24, 2020
Unprompted review
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Rated 1 out of 5 stars

Used Firefox for some years especially…

Used Firefox for some years especially for one particular site which loaded graphical information. Even recommended others to use it. The latest upgrade shows data but no graphs. Will now have to tell my friends to find an alternative.
K Johnson

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Best browser out right now

Best browser out right now. Even on my old macbook pro mid 2012 it runs super fast, which I am very pleased of. Before I had some issues with safari and chrome which ran very slow with many taps open. Firefox doesn’t have this issue. Also it’s easy to use and provides great security. I hope this keeps up 👍🏾

April 29, 2020
Unprompted review
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Rated 1 out of 5 stars

I just deleted Mozilla Firefox for pushingh Facebook.

I just updated my Mozilla Firefox, and there was an ad on the front page pushing Facebook stating,

"It’s okay to like Facebook

If you still kinda like Facebook but don’t trust them, then try the Facebook Container extension by Firefox and make it harder for them to track you around the web."

I just deleted the app. I like Firefox much better, but I will never support anyone who supports Facebook. They are part of the problem in this country. Period. Back to Safari.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

The browser for privacy-conscious people

I used to be a Google Chrome user and even used to recommend it to people (all of whom I was eventually able to convince to leave Internet Explorer) when Chrome's popularity was just starting, but as soon as the privacy leaks started popping up in the news, I went back to Firefox.. never used Chrome again.

March 6, 2020
Unprompted review

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