First Tech - Cedar Hills Reviews 

102
•
TrustScore 4.5 out of 5

4.7

2929 Southwest Cedar Hills Boulevard, 97005 Beaverton, OR, US

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Rated 5 out of 5 stars

Mathew answered the call. Mathew listened. Mathew did not interrupt nor assume, he listened. I have just experienced what is the bar, the level to aspire to. Humanity has needs, assurances that hard... See more

Rated 5 out of 5 stars

RANJEET KAUR is highly knowledgeable of her job, very helpful, patient, and polite. She explained to me in very much detail the process of the transaction I wanted to do, and offered me the best advic... See more

Rated 5 out of 5 stars

Cheyene was very personable, patient and easy to understand. She helped me re-set my new last name on my checking account and clarified a deposit that reflected a current glitch (a 2013 deposit was... See more

Rated 5 out of 5 stars

After working in customer service for a number of years, I learned one very important lesson. There are people that have an innate talent for helping people. It just comes naturally. You can not re... See more


Company details

  1. Federal Credit Union
  2. also in
  3. Car Finance and Loan Company
  4. Credit Union
  5. Financial Institution
  6. Financial Planner
  7. Mortgage Lender

About First Tech - Cedar Hills

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 2929 Southwest Cedar Hills Boulevard, 97005, Beaverton, OR, United States

  • +1 855-855-8805

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.7

All reviews

(102)

4,431 reviews in the last 12 months

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Rated 5 out of 5 stars

Very thorough

Very thorough. They understand that I am blind, and I can't use the web-site. Very helpful attitude.

October 6, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Amir was very helpful and kind!

Amir was very helpful and kind!

October 21, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Working with First Tech has been great

Working with First Tech has been great!
We have instigated contact over the phone, via email, and in person. All of our 'meetings' have been courteous, prompt, and informative. We have been thankful for their expertise, that will maximize our savings/checking/banking plans. We have been fortunate enough to have been working with Benny Mirsan, who has been knowledgeable, professional, and yet personable.

October 20, 2024
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kimberly was very kind and did a very…

Kimberly was very kind and did a very good job, thank you!

October 17, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

My debit card was used without my…

My debit card was used without my consent and Lee made the switch to new card painless

October 17, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kim was very helpful today getting me a…

Kim was very helpful today getting me a new card

October 14, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Computer Glitch

Excellent customer service by addressing a computer glitch to my Choice Rewards credit card - not transferring payment. Rep went the extra mile to update my checking accounts and discuss my overdraft protection. Rep was excellent.

September 22, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Amazing customer service

We received great help from Benny Mirsan.
Big thanks for the great customer service-it really smoothed things out. Benny’s knowledge made a difference; he answered all of our questions effortlessly. My husband and I are very impressed.

September 15, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I have high praise and deep gratitude…

I have high praise and deep gratitude for Amir Poursafar at the Cedar Hills branch. It's my good fortune that he is guiding me through financial decisions. As a widow with no prior experience with financial oversight, I was quite illiterate about banking. He has a very professional yet warm friendliness that put me at ease. He's knowledgeable and patient and thorough. I feel a genuine trust in his advice. Thank you Amir.

September 11, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First US bank account

Mitzi Barahona was a great help in creating my first account. She made sure I felt welcome and explained everything very well. Thanks to First Tech Federal Credit Union I will soon be arranging my first US payments.

August 25, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

my faith is restored with first Tech

I appreciate Nathan at the Cedar Hills Beaverton branch helping me out and actually getting me a physical card within 10 minutes. This is how it should’ve been at the Nimbus branch in Beaverton, which I was not too thrilled about, but Nathan has renewed my faith in first tech and I appreciate him so now I am able to actually have a card instead of waiting Like I was told at the other branch which I will not go back to anymore so thank you Mr. Nathan

September 5, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Chi was friendly and fun to talk to

Chi was friendly and fun to talk to. He was very knowledgeable and explained benefits I didn't realize I had.

August 26, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I would give an all 5 stars to…

I would give an all 5 stars to (Stephanie?) the tech support I spoke to, who was very professional and friendly, taking her time to walk me through each step to set up online external transfer, which is a bit complicate for seniors. I very much appreciate the help and time she took to explain and guide me through the process. Thank you

Nora

August 26, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent service

Nelson was very helpful answering my questions promptly and clearly. I have always gotten great service over the phone from First Tech!

August 20, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Timely Response …

I was able to get my questions answered in a timely manner with a resolution. Thank you for your professionalism!

August 13, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Chas is absolutely the best customer…

Chas is absolutely the best customer service rep I've ever experienced at First Tech. I have been with First Tech before it was First Tech so about 60 years.

August 6, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thanks for being a part of the First Tech community, Rick!

Rated 5 out of 5 stars

Jams & Lee at Cedar Hills are excellent!

I’ve been in twice to the Cedar Hills branch now & have gotten excellent help each time. Jams and Lee have both helped me on separate occasions and they’re both wonderful! Thank you for making banking less stressful. I only wish the branch was closer to my home!

July 31, 2025
Unprompted review
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Reply from First Tech - Cedar Hills

We’ll be sure to pass this along! Jams and Lee will be thrilled to hear your kind words.

Rated 5 out of 5 stars

Great customer service

We arrived without an appointment and Nathan graciously offered to open the account we required. We were out of there with what we needed in about 40 minutes.

July 23, 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thanks for being a part of the First Tech community, Shani!

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