Mathew answered the call. Mathew listened. Mathew did not interrupt nor assume, he listened. I have just experienced what is the bar, the level to aspire to. Humanity has needs, assurances that hard... See more
Location
Switch location2929 Southwest Cedar Hills Boulevard, 97005 Beaverton, OR, US
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See what reviewers are saying
RANJEET KAUR is highly knowledgeable of her job, very helpful, patient, and polite. She explained to me in very much detail the process of the transaction I wanted to do, and offered me the best advic... See more
Cheyene was very personable, patient and easy to understand. She helped me re-set my new last name on my checking account and clarified a deposit that reflected a current glitch (a 2013 deposit was... See more
After working in customer service for a number of years, I learned one very important lesson. There are people that have an innate talent for helping people. It just comes naturally. You can not re... See more
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cedar Hills
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Contact info
2929 Southwest Cedar Hills Boulevard, 97005, Beaverton, OR, United States
- +1 855-855-8805
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I Really like this bank people are…
I Really like this bank people are always nice and friendly, very helpful with the things I need always respond my questions.

Reply from First Tech - Cedar Hills
Great listener
The representative I spoke with was really helpful and patient with my issues.

Reply from First Tech - Cedar Hills
First Tech is the Best
First Tech is the Best. Welcoming staff that are professional and fast. Lee Flores is awesome.

Reply from First Tech - Cedar Hills
Wonderful Experience
Christian Garcia Gonzalez was extremely helpful in a very stressful moment. He was able to resolve ALL of our issues calmly and professionally. Result was much better than expected!

Reply from First Tech - Cedar Hills
Knowledgeable Customer Service
Francisco was patient, knowledgeable, and efficient. He helped us through the account process and offered outstanding ideas to make our accounts more productive.

Reply from First Tech - Cedar Hills
Withholding my money
Between the constant changes to policies about YOUR accounts and then lies that are told, holding your check for an ENTIRE WEEK even though I've been a client for 7 years....come one. The check was from a GLOBAL COMMODITY and it wasn't even over $1,000. By the way....y'all have done this to me EVERY...SINGLE...WEEK...of 2025. This wasn't a 2024 thing. So I'm done being your client. I'll go to Wells Fargo instead.

Reply from First Tech - Cedar Hills
Application was quick and easy
Application was quick and easy. Received approval same day. Funds were received in 2 business days. I also appreciated the follow up phone call which allowed me to ask questions. Couldn’t have gone any smoother.

Reply from First Tech - Cedar Hills
Friendly. Caring. Helpful
It was fantastic, very helpful and enjoyable. Definitely a 5 star meeting. Have been with the FTCU
for over 40 years. Would not bank
Anywhere else ever.

Reply from First Tech - Cedar Hills
THis place is GOING DOWN HILL....FAST!!! Long Waits!
we have been members since the beginning....transferred from the old Intel Credit Union back in 1991!!!
First Tech about 10 years ago was AWESOME!! They cared, they had PLENTY of staff on hand. Now I'm being generous with 2 stars. The Beaverton location is HORRIBLE!!!! NO STAFF, LONG WAITS, NO EMPLOYEES STICK AROUND so they don't know you by name anymore. I hear that other local credit uniions still have that fmaily feel...may be time to shop around after 3 decades of this place.
If I were out shopping for a bank/credit union today this place is a "HUGE PASS"...Do not join......you will be dissappinted.

Reply from First Tech - Cedar Hills
Can't Be Trusted With Money
This location is awful, for sure (aside from the way they do things here being incredibly slow, you can actually walk up behind the “experience professionals” or whatever made up name they gave them and see their computer screens as they enter in other people's personal banking information), but it isn’t just that. Service here has tanked over the past couple years. My list of complaints is long - canceling my insurance without talking to me first, sending deposits into the drive-through (when it existed) and waiting 15 minutes without acknowledging my presence, showing me other member’s information on their monitors (like actually turning the screen around, not just because of the layout of the new branch), not being able to understand how a DBA works, telling me people I don’t know are on my account when they weren’t, inability to total a deposit, etc. There is more than this, but you get the idea. I truly have feared I’d wake up and they would have lost my information, showing a zero balance in my account because they are so poorly ran anymore, and the website has been so glitchy. I do not trust them with my money anymore. I have put up with a lot from them for a very long time, but I am currently looking for a new credit union and will switch as soon as I find one. DO NOT BANK HERE. You will regret it.

Reply from First Tech - Cedar Hills
We applied for both a car loan and a…
We applied for both a car loan and a home mortgage. We got the car loan, VERY SATISFIED, and the home mortgage went elsewhere due to a sizably better interest rate (just as these were bouncing around). Our loan officer was willing to extend the pre-qual on the mortgage loan until the other one closed. Very professional.

Reply from First Tech - Cedar Hills
Great service
Great service. Very helpful advice. Very knowledgeable of your need.
Very positive energy.
Thank you.

Reply from First Tech - Cedar Hills
Very helpful in opening my new checking…
Very helpful in opening my new checking and savings account. Went smoothly

Reply from First Tech - Cedar Hills
Great service get in contact with you…
Great service get in contact with you and keeps u informed

Reply from First Tech - Cedar Hills
I think that your automated phone…
I think that your automated phone service is hard to navigate. Options are vague and seem to go in circles. I had to go into the branch for help, where the person in finance was helpful.

Reply from First Tech - Cedar Hills
BEWARE-Says Soft Pull but will Pull a Hard Inquiry
Beware of this credit union. They offer the "ability" to check your rate for a personal loan with no affect to your credit (soft pull). Low and Behold, I try and immediately get an alert that my credit report was pulled (hard pull) without my authorization. They refuse to correct their error and I will seek to folllow up under the FCRA

Reply from First Tech - Cedar Hills
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