I set up new accounts and two CD’s. I was assisted by Viviana who did an excellent job. Knowledgeable, professional and she answered all my questions. Super satisfied with the results.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Viviana was so helpful today. She took care of my transaction and made sure I understood Everything that was important to know. Even gave me information above and beyond ordinary service. I am gratefu... See more
Company replied
Any time I have went in everyone is very pleasant and very quick to greet you! Vanessa is knowledgeable and helpful with any problems I may have. The whole team is amazing! I highly recommend FTFCU... See more
Company replied
I am out of the state and needed cashiering services. Though it took aver an hour, the representative that helped me was a gem. She took her time making sure everything was 100% accurate. Spelling, na... See more
Company replied
Company details
- #1 of 2 best companies in Federal Credit Union
- #3 of 14 best companies in Car Finance and Loan Company
- #1 of 7 best companies in Credit Union
- #5 of 110 best companies in Financial Institution
- #1 of 12 best companies in Financial Planner
- #1 of 33 best companies in Mortgage Lender
About First Tech - State Street
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
1550 State Street, 97301, Salem, OR, United States
- +1 855-855-8805
4.8
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I was treated very kindly and instead…
I was treated very kindly and instead of having an appt (for luck there was an opening) they were able to meet my needs right away! Also, Jah was very helpful in explaining options to me.
Thank you First Tech!
January 29, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah did a wonderful job.
January 29, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
These folks always have patience with…
These folks always have patience with me when I fail to make things work with their mobile banking; which is also 5stars. Thanks Jah!
January 29, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me a lot
Jah helped me a lot. First Tech always is great. Jah is a great person and a big help.
January 28, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me replace my debit card
Jah helped me replace my debit card. She was friendly and professional.
January 23, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Best experience ever
I am out of the state and needed cashiering services. Though it took aver an hour, the representative that helped me was a gem. She took her time making sure everything was 100% accurate. Spelling, names, the amount was checked several times throughout the conversation. She walked me step by step, told me what she was doing, and made sure she verified before submitting. Because of this interaction, I would recommend First Tech hands down.
January 13, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah Huston from State St in Salem was…
Jah Huston from State St in Salem was really helpful and kind. 100% recommended.
January 8, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah was absolutely wonderful
Jah was absolutely wonderful. She helped me set up a transfer account. She kind and professional.
January 8, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah was awesome thank you for your…
Jah was awesome thank you for your service
January 7, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
26th yr as a member
Learned today was my 26th yr as a member of 1st Tech CU. Wow that long. Doesn't seem like it. I have always found the staff at the credit unions friendly and helpful whether it was in Oregon branches or in Idaho. I joined this CU when it opened a branch in Springfield,Oregon. Here's to many more years!
January 2, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me today with my escrow…
Jah helped me today with my escrow account.
December 31, 2025
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah was amazing today!
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah made my transaction quick and…
Jah made my transaction quick and efficeint
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah has helped me on several occasions…
Jah has helped me on several occasions always asks about my wife and family I love fort tech state street
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me with my transaction today…
Jah helped me with my transaction today she’s awesome, I’ve been banking with first tech for 45 years state street is my go to!
December 30, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Vanessa and Michelle were a huge help…
Vanessa and Michelle were a huge help today. Answered all my questions.
December 18, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.