First Tech - Wilsonville Reviews 

95
•
TrustScore 5 out of 5

4.9

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US

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Rated 5 out of 5 stars

Mr. Scot Taylor was ABSOLUTELY FANTASTIC. If I could give this gentlemen any higher rating I WOULD! Knowledgeable, efficient and a pleasure to deal with... All my issues were resolved perfectly!

Rated 5 out of 5 stars

Evelyn was helpful with entering my issue of not getting the loan cashback reward, but FirstTech can't seem to get this working. So, if you are using rewards checking and expecting the 0.5% loan ca... See more

Rated 5 out of 5 stars

I went in because of the six month rate and literally didn’t step back through the door for 6 months and was greeted and remembered like it was last week

Rated 5 out of 5 stars

I have been a member of this credit union for 53 years, when it was started as another benefit for employees of Hewlett-Packard (HP). I have always found that the employees of First Tech Federal... See more

Company replied


Company details

  1. Federal Credit Union
  2. also in
  3. Car Finance and Loan Company
  4. Credit Union
  5. Financial Institution
  6. Financial Planner
  7. Mortgage Lender

About First Tech - Wilsonville

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

4,431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasure to deal with.

Mr. Scot Taylor was ABSOLUTELY FANTASTIC. If I could give this gentlemen any higher rating I WOULD! Knowledgeable, efficient and a pleasure to deal with... All my issues were resolved perfectly!

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and hassle-free account…

I had a very smooth and hassle-free experience opening my account. The entire process was straightforward, intuitive, and completed in a short amount of time. The instructions were clear, the verification steps were simple, and I received timely updates throughout the onboarding process. What stood out most was the ease of use and the efficiency of the platform, which made getting started quick and stress-free. Overall, a great customer experience, and I would highly recommend it to anyone looking for a seamless account setup process. Thank you, Daniel Gouveia.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Francisco did an amazing job helping me with my new accounts over the phone today I give him a five star hands-down

Francisco helped me tremendously with my new account today over the phone. He provided step-by-step guidance on how to complete and be able to access my online banking. Francisco is very professional and extremely polite and I really appreciate his customer service approach and how he handled the whole entire call today. He did an excellent job thank you so much. Anne E

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Nisha was extremely wonderful

Nisha was extremely wonderful. Hire more of her clones. It was a smooth conversation and what i considered a complex urgent request, she dealt it perfectly and also provided me additional insights and helpful information for future. Thanks a ton Nisha!!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cashback on loans doesn't work as described

Evelyn was helpful with entering my issue of not getting the loan cashback reward, but FirstTech can't seem to get this working.
So, if you are using rewards checking and expecting the 0.5% loan cashback, check your statement and make sure you are receiving it.
They missed the rebate again in August and I'm having to make another request to get it fixed. It's < $10/month but it's frustrating to have to monitor this myself.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

5 star review !

Spoke with Francisco about rebuilding my credit . Gave me some good options on what was available for my situation . Great costumer service and communication

July 24, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful

July 24, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We needed help with a complicated wire…

We needed help with a complicated wire transfer. Ashley was extremely patient. Did research that overcame a major obstacle. Ultimately helped us to complete the wire transfer. Definitely give her 5 stars for outstanding customer support.

July 21, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose Flores Solved My Problem

I have been a member of this credit union for 53 years, when it was started as another benefit for employees of Hewlett-Packard (HP). I have always found that the employees of First Tech Federal Credit Union are extremely polite and eager to please you. However,
Jose Flores
CXC: Rep II
Sales & Service
was exceptional. He handled the problem of my checks being misprinted. And the phone call was enjoyable and left me smiling.

July 13, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Tracy walk me thru each step to restart…

Tracy walk me thru each step to restart my automatic payment.

July 8, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Super friendly and knowledgeable loan…

Super friendly and knowledgeable loan origination process with Cady in Wilsonville ! All of our questions were answered and signing documents was quick and easy!

July 6, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Working with David Marsten has been a…

Working with David Marsten has been a pleasure. He's attentive, informed and willing to go the extra mile to help us ensure we are investing wisely!

July 1, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Absolute dream to work with

Absolute dream to work with, Jennifer at boulder location is a team player, explains details thoroughly and gives you the best feedback you need!

July 1, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Shari was veryattentiv provided excellent service!

Shari was very attentive, several times she had to find out and consulted regarding the issue I facd, (OTHER REPS BEFORE DID NOT FIND A SOLUTION)'shw was efficient ,clear ,friendly and solved the issues.The service was outstanding.Ora

June 25, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

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