First Tech - Wilsonville Reviews 

We were looking for a new credit union in our area and happened to see First Tech getting great reviews online. We set up an appointment and met with David. He was so kind in answering ALL our questions and we are now new members. David went above and beyond to walk us through the process and even supplied extra budgeting resource tips. We are super excited to get everything we wanted in a credit union and also GREAT customer service!

I called for help to manage my old and new debit cards. Shari assisted me and was VERY helpful. She also answered questions about the reward checking and credit card benefits. Thank you Shari.

Wonderful people, can’t imagine trusting my money with anyone else.

I spoke to Hashim about investments and moved some money into an account that met my current needs, very easy effort.

David Marston helped me. He made everything clear. And was opened to help me during that visit. As well as wanting to help me with future questions as well. I found him knowledgeable and courteous.

Frank Lorr and his team were vey responsive and professional

Joshua T. from First tech got me squared away with my lost credit card. I got my digital one setup with Apple Pay until my physical card arrives.

Your representative: Sky. He was most helpful and kind. I hope you value his employment. Can you put a positive letter in his file. His demeanor was invaluable. Speaks very well of you at First Tech. Stacey Hershfield 818 984 3070

Cara was amazing! She quickly helped me update my banking details and explained Zelle clearly. Very professional and kind.

A.J Huy is such a professional, friendly premier Banker. He’s always so friendly and so helpful, with all of my banking needs. He goes above and beyond to help us out! First Tech definitely has a top notch banker there! Highly recommend!!

Britton, David and Wrenn were really helpful!! Natasha is great too!

Always great service by very knowledgeable and competent staff.
Particularly outstanding is Natasha. She's simply the best!

Myah Jackson was great to work with help both my wife and I set up joint checking/ savings accounts. Myah was super thorough, patient which made the process pretty fast and painless.

My experience with First Tech has been great. Frank Lee was my first contact for customer service in June and he was professional, knowledgeable, and courteous. I had to place a second call this month due to problems with internet payment. Frank Lee was again my customer service representative. I knew I would be helped, and he took my payment promptly and securely. I know I can count on receiving the best customer service with First Tech.

Yolanda Rodriguez Silva was extremely helpful in completing my request promptly and in addressing all of my concerns. First Tech Federal Credit Union is very lucky to have her representing their company.

Myah Jackson is amazing! Through all my banking mishaps she’s always able to calm me down and fix things. She’s always available if I have questions and very thorough in conversation and where things are going. Keep up the good work!

Great communication, quick response time and good rates.
My Premier representative Taaniya Padda is a rock star.

First Tech was super helpful and they got me the line of credit I needed within a day and it was really easy.

My wife and I opened an Auto loan and the processing was painful and a bit misguided. The purchase was from a private party and the paperwork from my side to process the loan was turned-in in a timely manner. However, processing at the branch was approximately two hours for what should have been 15 minutes to sign documents. Not only that, the paperwork given to me for licensing the vehicle was incorrect and I had to return to the branch the next morning to pick-up the missing document. The loan processor was polite and professional. My take is that First tech failed in providing the proper training and support for processing such a loan. Also, much of the paperwork went through the Hillsboro office (electronically) creating most of the delays. Nearly a week before the branch meeting I spoke with the loan processing division on two occasions, ensuring that we had everything in place for a timely transaction. My sense is - that did very little to ensure a timely transaction. It did however ensure that we (and the seller) had the proper paperwork submitted prior to the meeting.