Exceptional service from Irod today. He diagnosed the issue with our Fisher & Paykel fridge-freezer immediately and solved it efficiently, with care and skill, explaining exactly what had happened (it... See more
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Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.
Contact info
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, United Kingdom
- 08000 886 605
- www.fisherpaykel.com
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Replied to 12% of negative reviews
Typically replies within 1 week
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Great service
Steve B has just returned to my house and given me first class service and has done so on his previous visits. Very impressed. Thank you.
Engineer callout
Had Ash out to look at our fridge. Was very friendly and prompt service.
AJ arrived within the time advised and…
AJ arrived within the time advised and very efficiently dealt with the issues I had been having with my dishwasher. He then put each drawer through a test program to ensure it was working properly. He also waited while I started a full program to give me confidence that it was working as it should. AJ was polite and helpful throughout his visit.
Good service for dish drawer repair
Adam the technician was very pleasant, knowledgeable and efficient. The repair was completed in ¾ hour. A little pricy with call out and parts but a good job well done.
Fridge repair
Great service. Rob fixed the fridge quickly. One very happy customer.
Service with a smile
Ash made a service call very simple and put our client at ease. A delivery damaged door was replaced and then levels checked and explained functions to our client.
This is the kind of service all companies should offer but it is rare.
Well done Ash and well done Fisher Paykel for resolving this issue quickly and efficiently.
Makes us want to use the products more.
Robin has fixed my fridge very quickly
Robin has fixed my fridge very quickly, what a lovely man, thank you.
Jiy our technician completed the job…
Jiy our technician completed the job very efficiently. It required 2 visits and both were carried out quickly and well.
Adam was efficient and great on the…
Adam was efficient and great on the phone
Good advice
🤞it works fine now
Adam arrived on time plus so much more!
Adam arrived on time. Let us know when he would arrive. Polite, efficient and knowledgeable of the item. Speedily found the issue and he was gone within the hour. Great service.
Adam Smith arrived to fix my …
Adam Smith arrived to fix my dishwasher. He kept me in the loop re re his arrival time. He was very professional yet pleasant and friendly. There were several issues which he fully explained and fixed. Thank you Adam
Malfunction of ice cube maker/dispenser.
Very knowledgeable technician who explained the issues with the appliance and then resolved the problem. Excellent customer experience.
Quick, efficient, reliable
Ash was great, he was servicing a couple of appliances and got through them very quickly, fixed the problems and serviced the usual wear points.
Great service, much appreciated!
Helpful advice from Adam
Ash was very friendly
Ash was very friendly, efficient and explained everything to us. Great service
Jiy did a great job replacing the only…
Jiy did a great job replacing the only part left in stock (fan oven).
Dean was super helpful and speedy
Dean was super helpful and speedy, resolved our issue in a matter of minutes, really appreciated it!
Ash was excellent
Ash was excellent. Super professional, friendly and efficient.
Robin was absolutely brilliant
Robin was absolutely brilliant - fab communication ahead of the appointment, had already anticipated what the problem was from my description and so had the replacement part on board his van, and fixed the issue within 30 minutes. Was also very friendly and tidy! So refreshing to have such an easy and professional experience. Thank you!
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