I have been very pleased with my experience of Flagstone. The platform is straightforward to use and gives access to a good range of savings accounts from different banks. It makes the proces... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so very easy, much easier than UK high street bank operations to open an account. And I thought it just lovely that Primrose rang and introduced herself, before I made my decisions.
Company replied
The online portal is so easy to use and displays all the information that you need to easily navigate through it. I was recommended this company by a friend who is an independent financial advisor who... See more
Company replied
Flagstone are a brilliant one-stop shop method of spreading your savings across multiple savings accounts and getting the best rates. It's very easy to use and they make administering your accounts re... See more
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Company details
Written by the company
Flagstone is the UK’s leading savings platform. With 75,000+ clients, £20bn+ in client funds, and 65+ bank partners, Flagstone lets you open savings accounts with multiple banks in one platform. After a single, comprehensive security check, you can open as many accounts as you need across multiple banks – all without a moment’s paperwork. Move money in a matter of taps, spot gaps in FSCS protection, and take advantage of exclusive rates the moment they arise. It’s cash, uncomplicated. Founded in 2014 and fully FCA-authorised, Flagstone serves both savers and businesses. Find out more at flagstoneim.com.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Very easy to use website
Very easy to use website. The staff are exceptionally helpful when telephoning for advice. The site keeps all persons notified of all transactions.
June 2, 2026
Reply from Flagstone
Dear Ann,
Thank you for taking the time to leave us a review.
Client Service is at the forefront of what we do at Flagstone and to hear that not only are you pleased with the account, but that the service has been great. This confirms we’re on the right path.
Best regards,
The Flagstone Team
Competitive interest rates very easy…
Competitive interest rates very easy access to platform providing varying option for investing
June 2, 2026
Reply from Flagstone
Dear Sean,
At Flagstone, we want to ensure our clients can utilise the platform and the wide range of savings accounts offered by our partner banks. We’re so pleased to hear this is working for you and that you are happy with our rates - this lets us know we are on the right track.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Paul,
Thank you for sharing your recent experience of us here at Flagstone.
We’re very happy to see you found the platform easy to use and are now able to take advantage of some of our exclusive rates. We hope you continue to use the platform in future to help you save.
Kind regards,
The Flagstone Team
Good service easy to deal with and…
Good service easy to deal with and respond quickly to a query.
May 29, 2026
Reply from Flagstone
Dear Richard,
Thank you for taking the time to leave us a review.
Client Service is at the forefront of what we do at Flagstone and to hear that not only are you pleased with the account, but that the service has been great. This confirms we’re on the right path.
Best regards,
The Flagstone Team
Safe place to leave money
June 1, 2026
Reply from Flagstone
Thank you for sharing your experience of Flagstone.
We are so pleased to see you are happy with your account. Our client's safety and security is our utmost priority, we use industry-leading security systems to encrypt and transport data. We are thrilled to see that this is working for you and gives you confidence.
Best regards,
The Flagstone Team
so far soo good
June 1, 2026
Reply from Flagstone
Dear Mr Rogers,
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
super clunky and lower rates vs other platforms
Platform is harder than others to set-up and use. Slower at transfers and lower rates than others. Generally a second or third choice.
June 1, 2026
Reply from Flagstone
Dear Steve,
Thank you for taking the time to share your recent experience with us at Flagstone.
We're sorry to see you have found our platform harder to set-up and use. Our Client Services Team have reached out to you, to learn more so we can improve our client experience.
We hope to hear from you soon but thank you for sharing your feedback.
Best regards,
The Flagstone Team
Fairly straightforward process.
June 1, 2026
Reply from Flagstone
We’d like to thank you for taking the time to write this review of how you found the platform.
We’re grateful for the kind words about your experience with Flagstone. Your review means a lot to us and lets us know that we’re on the right track.
Thank you.
The Flagstone Team
Primrose was very helpful as she was…
Primrose was very helpful as she was when I opened the account. Can’t fault her knowledge of this situation. Very well done.
June 1, 2026
Unprompted review
Reply from Flagstone
Dear Mr B,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; our team will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
good rates easy to use
June 1, 2026
Reply from Flagstone
At Flagstone, we want to ensure our clients can utilise the platform and the wide range of savings accounts offered by our partner banks. We’re so pleased to hear this is working for you and that you are happy with our rates - this lets us know we are on the right track.
Best regards,
The Flagstone Team
Quick service
Quick service, quick account setup, creation of bank accounts and transfers
May 12, 2026
Reply from Flagstone
Dear KB,
Thank you for sharing your recent experience of us here at Flagstone.
We’re very happy to see you found the account opening process quick to do. Our client experience is important to us, so this helps us to know when our processes are working well.
We hope you continue to use the platform in future to help you save.
Kind regards,
The Flagstone Team
Reply from Flagstone
Dear Mr Robinson,
Thank you for sharing your kind feedback of us here at Flagstone.
We’re so pleased to see that you are happy with our service as our client experience is one of our top priorities. This reinforces the hard work we put in.
Thanks again,
The Flagstone Team
Great way to manage savings.
Great way to manage savings.Easy to use & telephone help if needed. Good rates especially now with ISA.
May 27, 2026
Reply from Flagstone
Dear Brendan,
We're so pleased to hear you find our platform a great way to manage savings, easy to use, and appreciate our rates - even more so with ISA rates now.
Thank you for your positive feedback!
Kind regards,
The Flagstone Team
Reply from Flagstone
Dear Martin,
Thank you for your review.
We're really pleased you're finding the platform so easy to navigate - keeping things simple is exactly what we aim for.
We appreciate you sharing your thoughts.
Best regards,
The Flagstone Team
Easy to use and nice eto see our money…
Easy to use and nice to see our money doing better than in the bank.
Lots of choice to decide your money into different length savings accounts.
😊
May 27, 2026
Reply from Flagstone
Dear Tracey,
Thank you for your kind review.
We're really pleased you're finding the platform easy to use, with the choice to spread your money across savings accounts of different terms and access competitive rates.
That's exactly what we set out to do - make it easy for savers to protect and grow their cash, without the paperwork. We appreciate you sharing your experience.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Hilary,
Thank you for your review. We're sorry you had trouble getting into your account.
It would help to know a little more about what you ran into - whether it was logging in, the page loading, or finding your way around. Please get in touch with our Client Services team and we'll look into it with you.
Thanks again for flagging it.
Best regards,
The Flagstone Team
Great efficient and easy to use one…
Great efficient and easy to use one stop for investing savings.
May 27, 2026
Reply from Flagstone
Dear Raj,
Thank you for the review.
We're really pleased you're finding the platform straightforward and a convenient single home for your savings.
We appreciate you sharing your experience.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Steven,
Thank you for the review.
We're glad to hear your experience was simple, smooth and quick.
We appreciate you taking the time to let us know.
Best regards,
The Flagstone Team
Fabulous service easy to use and keeps…
Fabulous service easy to use and keeps you posted on the progress of your actions to move money. Great that you are now also offering ISAs thank you.
May 26, 2026
Reply from Flagstone
Dear Colin,
Thank you for the review.
We're really pleased you're finding the Flagstone platform easy to use, and that the updates keep you posted as your money moves.
We're glad the new ISA option is a welcome addition too.
Thanks again for taking the time to share this.
Best regards,
The Flagstone Team
Flagstone - a brilliant savings solution!
Flagstone are a brilliant one-stop shop method of spreading your savings across multiple savings accounts and getting the best rates. It's very easy to use and they make administering your accounts really easy and also give you a whole set of tools to work out your cashflow and savings. I can't recommend them highly enough!
April 9, 2026
Reply from Flagstone
Dear Jeremy,
Thank you - this was a wonderful review to read.
We're really pleased you're finding the platform easy to use, and that the tools are helping you stay on top of your cashflow and savings.
It means a lot that you'd recommend us. Thanks again for taking the time to share this.
Best regards,
The Flagstone Team
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