Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more
Company replied
Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
Flatspot offer a wide range of quality items at good prices. Their USP however and why they are my ‘go to’ people is because of their customer service. I think it’s the best I’ve come across. Finally,... See more
Company replied
Company details
Written by the company
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Carhartt WIP @ Flatspot
Written by the company
Contact info
United Kingdom
- 0800 8620192
- orders@flatspot.com
- www.flatspot.com
4.9
Excellent
11K reviews
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Reply from flatspot
We're so pleased to hear that your order arrived quickly and that you're happy with the quality! Thank you for your wonderful feedback.
Arrived on time and excellent product…
Arrived on time and excellent product will definitely use flatspot Again, 10 out of 10
July 3, 2026
Reply from flatspot
We're thrilled to hear that your order arrived on time and that you're pleased with the excellent product! We truly appreciate your positive feedback and look forward to serving you again.
Easy to order quick delivery service…
Easy to order quick delivery service and undamaged quality products
July 3, 2026
Reply from flatspot
We're so glad to hear that you found our ordering process easy and our delivery service quick. It's wonderful to know your products arrived in perfect condition!
There was nothing to complain about so…
There was nothing to complain about so all was perfect.
July 2, 2026
Reply from flatspot
We're so happy to hear everything was perfect for you! We truly appreciate your wonderful feedback.
Reply from flatspot
We are so pleased to hear that you are happy with both the product and the speedy delivery! Thank you for your wonderful feedback.
I ordered a size 8and half so you send…
I ordered a size 8and half so you send me size 10
June 22, 2026
Reply from flatspot
We're very sorry to hear you received the incorrect size as that shouldn't be the case. Looking at your order we can see you'd ordered a UK 10.5 rather than an 8, so apologies for any confusion. We will be contacting you directly to help you with this further.
Reply from flatspot
We're so happy to hear you had another great experience with us. Thank you for your continued support; we truly appreciate it!
Reply from flatspot
We are delighted to hear that you experienced prompt service and received excellent merchandise. Thank you for sharing your positive feedback with us!
The tee shirt was delivered promptly…
The tee shirt was delivered promptly and was as described.
June 22, 2026
Reply from flatspot
We are so pleased to hear that your tee shirt was delivered promptly and was exactly as you expected. Thank you for your wonderful feedback!
Reply from flatspot
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with our service and product.
Reply from flatspot
We're so glad to hear you're happy with the quality of our items and our fast delivery! We truly appreciate your recommendation.
Reply from flatspot
We're so happy to hear you had a great experience with our quick delivery and enjoyed the product! We look forward to serving you again.
Reply from flatspot
We're glad to hear that the return and reorder process was easy for you. Thank you for your positive feedback!
Salomon X-Alp
First time buyer at Flatspot, luckily for me they seem to stock larger sizes. Great price & delivered quickly. I’m sure I’ll be back for more. Highly recommend.
June 29, 2026
Reply from flatspot
We're so glad to hear you had such a positive first experience with us and that you found the perfect fit! We appreciate your kind words about our prices and quick delivery. We look forward to welcoming you back!
Reply from flatspot
We are so glad to hear that you found our pricing to be good and that you experienced prompt service. We truly appreciate your kind words!
Reply from flatspot
We're so happy to hear that you had a positive experience with us and that you were pleased with both the delivery and the price!
Cannot fault
Genuinely the most efficient clothing company I’ve dealt with. Top range of trainers/clothes, great prices and delivery is always spot on.
July 3, 2026
Unprompted review
Reply from flatspot
We're so happy to hear that you find our company efficient and that you appreciate our range of trainers and clothes! It's wonderful to know our delivery is always spot on for you.
Great, quick and professional service
Great and quick service. Items turned up really quickly, had to return and exchange a couple of items as needed to different size, returning and getting new size was quick and easy. Highly recommend. Great service
June 16, 2026
Reply from flatspot
We're so happy to hear that our service and the quick delivery met your expectations! We're especially glad the exchange process was quick and easy for you. Thank you for your kind words and recommendation!
Reply from flatspot
We're so happy to hear you enjoyed our product and service. We truly appreciate your kind words and positive feedback!
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