Flight Centre UK Reviews 

Harriet and Greg ,helped us, and sorted things out when no one else would .Nothing was too much trouble and they showed great empathy for my situation no matter how many ridiculous questions I asked .Superb professionals.Would highly recommend .

I have asked Caroline for lots of quotes over the last month, have had to swap dates and ask questions due to my son having additional needs. Caroline has aways been supportive, patient, excellent at communicating and understanding. As a parent of a child with additional needs I feel she has our best interests at heart.

As soon as I was at the entrance, someone called me in with a smile. I got seen by Mel, who has the most wonderful attitude. She listened to what I needed and sorted it out in no time within my budget and at an affordable price, despite of the dates I wanted for my flights which were only two weeks ahead. The information she provided was very clear and the after care excellent.

Every detail I requested in my initial contact - four flights, two taxis and a nominated hotel were all sorted out within hours.
Nichole even chose isle seats on my behalf!
All round excellent service.

Walked in with some queries and walked out with the perfect flight booked. The process was simple and Harry efficiently checked, modified and booked without fuss.

It really should be Saint Harriet dealt brilliantly with my paranoia over a booking. More than happy with her help.Happy also with Flight Centre

The Flight Centre consultant was a consummate professional, putting together an itinerary that perfectly fit my budget. They offered genuine advice, took personal preferences into account, and explored suitable accommodation options. I wholeheartedly recommend Flight Centre, and I’m already planning my next adventure.

I always book through Flight Centre and the staff are so helpful and friendly. On this occasion Rachel Everett really helped get my two bookings down to a tee including seat arrangement, well done Rachel. Now we can go on our trip satisfied wit the service and all extra information.

Andrew has been phenomenal from the momenf I got in touch. Has has tailor made the whole itinerary and adapted to tick off bucket list countries. I still can't believe what I have coming up. He has worked within limitations and applied own travel knowledge to book not just flights but accommodation, excursions and even to the point of transfers. 110% recommend Andrew and Flight Centre. Truly amazing. Thank you Mike

Booked our trip to Australia and Bali today at the Chelmsford branch, we have used Flight Centre many times and always been impressed. Hope at Chelmsford was very proffesional and friendly, she took time to arrange our itinerary to our needs. Many thanks Hope.

Very caring people, Amy was marvellous and our trip was indeed memorable.
Thank you

I deal with George very professional and easy to deal with would recommend him every time

Having a travel agent to arrange a last minute and complicated trip for a funeral made all the difference at a difficult time, as well as a person to help navigate a visa issue

Once again I received excellent service from Flight Centre and special mention to the Travel Consultant Kim G. I felt genuinely listened to, and all my requests were satisfied. The timings are perfect for public transport outbound and inbound and it’s a favourite airline plus the price was right! Definitely will use again.

Shell was great! She listened to my needs for a complicated USA event tour including one very small out of the way location, and managed to end up with a sensible itinerary at a reasonable price. No hesitation at giving a 5* review.

Time to return to the Flight Centre in Chelmsford to book my flights to Fort Myers, Florida. As last time, Abigail Mayes looked after me. She is a credit to Flight Centre, friendly, polite and knowledgeable.
I’m now all sorted with thanks to Abigail.

Mel has been so very helpful in assisting us in planning our trip

I had a family emergency that meant needed a flight to China on a few hours notice. I had options and was on a plane that evening. When I needed to extend my stay, again at short notice, the emergency number service was unbelievable. They answered immediately and sorted the change in flight with zero fuss. I have been using flight centre for years for my overseas travel and have never been anything but satisfied and impressed with their service, especially this time when I had a lot on my plate to deal with. Thank you.

For whatever reason they couldn’t match the prices that I was able to find on the Internet. It was worth asking them to quote me for flights but in my humble opinion, you’re better off using Skyscanner or Trip.com

I was invited to give my honest review in the email that they sent me with the quotes for flights that were more expensive than the ones I could buy online

I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo travel, I always prefer to use Flight Centre and to speak to Caroline, because I know everything is covered. We're probably looking at over 10 years of working together!