I had nice with the staff and well dedicated with the service and way of interaction with me, honestly saying I had bad experience with online shopping. But dealing with your staff Mr. Rhoby, the... See more
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Company details
Written by the company
Ferns N Petals offer online flower, cake & gift delivery in across UAE
Contact info
Street 6, P.O BOX 393728, Dubai, U.A.E.
- 971563588918
- support@fnp.ae
- www.fnp.ae
I had a bad experience with FNP.ae
I had a bad experience with FNP.ae. I ordered a vanilla cake, but they delivered a chocolate cake instead, even after I double-checked my order. Additionally, the cake arrived well before the scheduled time, at 11 AM instead of between 1 and 3 PM. This caused an issue because my mother, whose birthday it was, saw the cake before the celebration. Overall, the experience was disappointing and didn’t meet my expectations.
Rhoby was so helpful
Rhoby was so helpful, made it easy for me to place an order, change what I wanted to change and confirm. Thank you!
Huge thanks and appreciation for Rhoby…
Huge thanks and appreciation for Rhoby for her service ,professionalism and fast response.
Rhoby was very understanding and…
Rhoby was very understanding and helpful.. truly perfect for dealing with customers
MR Rhoby was sooo coopeeative and…
MR Rhoby was sooo coopeeative and supportive
Special thanks to him
Easy to order and excellent quality products
Easy to place order online. Guaranteed quality products. Prompt assistance on WhatsApp or call. The customer care assistants are very helpful. Rhoby was very helpful through out the ordering process today.
Rhoby outstanding support
Great experience.
A professional group with an excellent customer’s service focus.
Rhoby has aid the purchase process for me. Really great group,
Well done 👍🏼
They made my son’s birthday cake exactly how we imagined ! delicious, beautiful, and perfectly done. We loved it !!
Rhoby was very professional and very accurate . Highly recommended :)
Beyond expectation!!!
Very generous of them to call and check my request which I had difficulty to arrange while traveling on the road .the service was Beyond expectation by FNP staff.
It was a good experience
It was a good experience. Rhoby was very helpful
I had a great experience with FNP in…
I had a great experience with FNP in terms of easy ordering, timely delivery, and good product quality. During my interaction with the service, I, Rhoby, noticed a high level of professionalism and genuine customer care. The support team was responsive and helpful, which made the overall experience very satisfying. I would definitely recommend FNP for gifting needs.
i was able to place my order…
i was able to place my order conveniently due to rhoby’s fast and accomodating response. keep it up :)
The gift delivery was on time so that…
The gift delivery was on time so that was really good and liked having the option to personalise the card. My son thought the gift was very nice.
fnp is 100% my go-to whenever i have…
fnp is 100% my go-to whenever i have special people celebrating their birthdays. fnp never fails with the service and Surendra made the process so smooth and very easy for me to complete my orders even if i was ordering past 9pm already. He was very attentive and prompt. Thank you so much fnp and Surendra. You guys are amazing.
Great Service
Great Service, Mr Rhoby was very helpful and clear in guiding me thoughout the process
Good and fast Experience
I was planning to cancel the order but the support provided by Mr Surendra made it work.
Thank you!
Disappointing
You dont get what you pay for. Super embarrassing and disappointing.
Scammers
Scammers, They will do everything in their power to take your order then will not deliver, I ordered because the website claimed it will be delivered in 1 hour.. They didnt deliver for next 3 days.. I checked with their support, no answer, they kept cutting my calls.. WhatsApp bot is so shady, doesnt let you connect with correct rep, when even connected, they only said it will be delivered tomorrow.. I requested for Refund.. Money not refunded yet! SCAM! do not waste your money with them!
Bulk Order
Thanks a lot Mr. Roby for your wonderful and prompt service.
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