Forbes Rentals Reviews 

1,509
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor during delivery and installation. Many highlight the exceptional customer service, noting that office staff are helpful and responsive, ensuring a smooth process from inquiry to setup. People appreciate the quick and reliable delivery service, often receiving new appliances promptly after reporting an issue. The quality and choice of products are also frequently mentioned, contributing to overall satisfaction. Reviewers frequently commend the communication from the team, from initial contact to delivery updates.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, professional, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their new or... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more

Company replied

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Both Daz and James were extremely polite, friendly and respectful. They removed our old washer, cleaned the area and fitted the new appliance. The appliance was tested and a programme was selected. In... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,509)

409 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely lovely their service no…

Absolutely lovely their service no hassle from them Absolutely wonderful delivery guys .Matty Kemp and his co worker were amazing today with delivering washing machine and installing it and helping me get my old one out of my property.
My mum has been a customer with them for over 20 years and have never let her down

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Two trips in one day.

They came once and found I had a leak. So could not deliver the appliance. I called a plumber who fixed the leak. Told Forbes this had been done and they came back within an hour and delivered and fitted the new appliance. Thank you Ricky & Adam excellent service.

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Efficient staff

Efficient staff, call when promised and the guys who delivered and set up my TV this morning were friendly, helpful and very professional so thank you Ricky and Adam.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Toby and Ray delivered and installed my washing machine. Both very polite and helpful. Showed me how it works and went through the Forbes booklet, as I was new to using them. Not even a week from enquiring to having the product. Great service!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company.

Absolutely wonderful company from start.
Office staff great and friendly. They explained everything so well.
Boys arrived and where great. Respectful of my property, friendly and very officiant.
Thank you Ricky and Adam for such a good service.

August 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Genuinely helpful Forbes Staff

Genuinely helpful from Elaine in customer service to Ross & Leroy who delivered and set everything up. Arrived exactly when they said they would, removed my old equipment and set up new equipment without any fuss. Talked me through all the new equipment and took away all packaging . Great service.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest customer services team in the world

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers as well. Quick, professional and polite.

July 29, 2026
Unprompted review
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Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

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Rated 5 out of 5 stars

Worth every penny

Very quick, friendly service ensuring our TVs are top spec and linked to our home systems. Michael and Will are fab.

July 28, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

Nigel and Dylan helped me today

Nigel and Dylan helped me today! Fantastic service, both were friendly, quick, and efficient. I had saved a spot by sitting in a camping chair in the parking bay near my building (no seriously, and when they arrived (during the middle of the estimated window), swooped into the saved spot, checked out where my fridge was going, and then they got it in really quickly, no stuttering, no delays, just job done, signed the paperwork, gave me the explanations of things going forward and all I needed to know about the fridge.

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Great lads Shane and woody delivered my…

Great lads Shane and woody delivered my new washing machine from forbes quick efficient delivery ensured working perfectly 👌

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

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Rated 5 out of 5 stars

Ricky and Adam

Ricky and Adam fitted 2 new appliances and took away an old one. Both were super friendly and very punctual. I got a phone call before they were due to arrive with a time frame which was accurate. They completed the job quickly, officiantly and professionally. Always a bonus when they get along with my very nosey cat!

July 25, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Wouldnt buy a washing machine if you paid me!

Been renting with Forbes for quite a few years now and once again, New washing machine sorted, delivered and installed quickly by Luke and Joe. Many thanks guys!

June 6, 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

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