Fourthwall Reviews 313

Fourthwall is everything they promised to be and more. I was told that it would be fairly painless to link my Fourthwall Shop to my website. This is my first website and had I already purchased the domain name.

With one click, Fourthwall migrated my store to the domain. It all happened, with no other input, in about 20 minutes!

New items and changes appear instantly! I thought getting my own site going was going to be difficult. I was considering Fourthwall as a stepping stone to my own site. Instead, I got full site integration and development.

I would highly recommend the pro upgrade. It's the best $19 per month I've ever spent.

2 weeks ago I had a bunch of artwork and a dream. Now I have a website ready to take orders 24/7.

We created our account for our rescue org to have merch we don't have to "keep in stock" (it's hard to have overhead and such when you don't have a physical location). So far, things have been great - the customer service is quick, friendly, and helpful; the products are of a great quality. I think my only complaint is when we were still "shopping around" I asked about getting more dog-related items in the catalog and they sounded onboard, but when I sent a list of the types of items we'd like to see, I was told no. Oh well - can't win them all!

Had an issue with my payout (which was a mistake completely on my part as I neglected to update my card information) and sent them an email to request another attempt.
I was replied to by the customer service and financial support members (Maria and Regina were so sweet!) in 24 hours, along with my payout!
I love working with FW and will continue to do so for the foreseeable future 💙

Eli, the built in-door AI assistant is a great asset with Fourthwall, it would have been difficult to Launch my store without 'her' assistance. I launched with 43 products with just 5 designs and created 5 social media business accounts. You have to do you're own marketing, I highly recommend Blotato + Claude Co-work for your marketing team, but you have a solid infrastructure at Fourthwall and supporting community ready to help you every step of the way, you only have to ask Eli or head over to discord when you're ready. I'm now at a point where I've laid the foundations of a business to build on what I've built in just two months from nothing. You have to do the work, but if you want to success, you absolutely can! I'm looking forward to growing with Fourthwall over the next year.

They are very very slow in response. Using their website isn't users friendly they are very slow in response

At every opportunity Fourthwall has extended graciousness. The support team will be as active in problem solving as you are. They know they are responsible for the functionality they've been entrusted with. As a client I've been shown they care about their product performance and me as a client. Trust is earned. Thus far I've not been disappointed. I believe this company can go the distance.

Thomas Balog
Hub Administrator of Central Growth Interim
iwon.pro

I love this company. The products are the best. They have the best customer service team. I tried other companies before them and nobody treated me as good as them. I am a life long customer now!!!!

Very fast response time for help and quality products

Didn’t know there was even a problem. They contacted me about an issue with my domain’s server info being misconfigured on the support email side of things. This was causing them a problem with communicating with my viewer/customer concerning a delivery problem. They were able to instruct me, very patiently, on how to fix the issue with minimal hassle on my end. It’s one of those things you never think about… behind the scenes service that doesn’t get the credit they deserve… especially dealing with difficult divas such as myself.

Very responsive and helpful as questions come up.

They communicated through the entire process!! I never once doubted they were working to resolve the issue i had!!! Incredible timely customer service!!!

ITS FREE WITH SO MUCH ADVANCEMENTS AND WHEN IM UNSURE THEIR RESPONSE IS VERY FAST, PURE EXCELLENCE

A great platform and I'm happy here with them

I've had nothing but great times with fourthwall so far! I even had a issue with a payout and they fixed it so fast to make sure I was handled! I hope to do business with them for awhile longer! I wish manual shipping was a bit easier, but that's a small thing compared to all they do.

🖤 Soft Cotton Black T-Shirt 🤩❤️❤️

As a creator, Fourthwall has been a great partner for merch. They've been accomodating and helpful every step of the way.

As for customer service to buyers, I'm impressed by their commitment to ensure products are of expected quality and their ability to rectify issues with orders.

The concept is incredible and it's very well done. But I don't like it there are too many fees and the sellers don't earn anything to give you an example I sold for $700 I had $100 commission the fees are too high I'm looking for another solution to leave

Incredible support and no other platform like them

Ive been using Fourthwall for the last 3 years and its been fantastic, the customer service is fast and reliable and they are quick to solve issues. Glad i switched to them as a streamer on Twitch -Justagirllexi

they did not make it clear they did not alow virtual sales even though their now what I know awful ai said it was okay. they shut down my page refused to give me any iinfo on refunds they gave out (i knew how much it was luckily my customers are honest but it was only after that when I saw their tax rates and cut they were taking is a huge part of my money I ended up 15% richer with the customers who paid back what they refunded. stay away from this company, awful support and awful people all together

They claim I am not the owner of Streambuzz.TV but I am, please anyone who wishes to validate this please do check us out streambuzz TV becasue they sure did not even try to email me at the registered email account and I am the only person who has access to the codes needed to subscribe. Proving they are liars and remove people at their own pleasure.

Their words to prove there reply is full of lies~

Hi,

Thank you for your follow-up emails.

We understand your frustration regarding the closure of the shop and the account balance. However, after review, the decision remains unchanged.

As previously noted, your shop was identified as offering access, upgrades, or services tied to an external platform through digital codes and off-platform fulfillment methods. These types of products are not permitted under Fourthwall’s Acceptable Use Policy due to the elevated risk associated with unverifiable fulfillment, external service access, and potential disputes. Our Acceptable Use Policy is clear and it outlines what is not allowed on Fourthwall.

Please note that fulfillment history or the absence of prior complaints does not override these policy restrictions.

Regarding refunds and remaining funds:
• Funds are being temporarily held to cover potential chargebacks, disputes, processing fees, or customer refunds, as permitted under our Terms of Service
• Orders may be refunded on a rolling basis as part of our risk review process

At this time, we are unable to provide platform access or reinstate the account.

This matter is closed, and the decision is considered final.