FragranceNet Reviews 

123,239
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 26,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that prices are significantly lower than traditional department stores, making it wonderfully easy to find and afford favorite name-brand fragrances and beauty items. People also consistently appreciate the remarkably prompt shipping times and the careful, secure packaging that ensures items arrive safely. However, some reviewers noted occasional issues with delivery delays or frustrating tracking experiences with specific third-party shipping couriers. A few consumers also mentioned minor concerns regarding the scent strength or longevity of certain products compared to their earlier purchases. Despite these occasional setbacks, most shoppers remain deeply satisfied with their overall purchasing journey.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting authentic items, great prices,... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Price

People report positive experiences with price, often noting that costs are well below retail and unbeatable... See more

Order

Reviewers highlight positive aspects of order processes, noting that items arrive quickly, prices are... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are authentic and arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s so easy to shop on Fragrance.Net for some of your favorite women’s perfumes, men’s colognes, hair products, facial products, nail products, makeup, etc. I’ve been shopping in Fragrance.Net for g... See more

Company replied

Rated 5 out of 5 stars

I ALWAYS buy fragrances through FragranceNet. Their prices and selections are phenomenal. I never pay retail prices. They also offer great discounts and sales. And (best of all) they ship quickly.... See more

Company replied

Rated 5 out of 5 stars

I have not yet been disappointed on any products or purchase. Most prices are very reasonable but I have noticed that a few on the higher end aren't much of a difference on price as I vould go to a s... See more

Company replied

Rated 5 out of 5 stars

Good amounts of products, good prices, fast delivery. Sometimes runs out of products that unfortunately I had to find in other sites. Used to buy colognes like: Higher (Dior) and also Summer (CK),... See more

Company replied


Company details

  1. #21 of 57 best companies in Perfume Store
  2. #18 of 35 best companies in Cosmetics and Perfumes Supplier
  3. #19 of 62 best companies in Cosmetics Store
  4. #18 of 34 best companies in Flavours, Fragrances and Aroma Supplier
  5. #8 of 54 best companies in Hair Product Store

About FragranceNet

Written by the company

Founded in 1997 with a vision to make luxury fragrance and beauty products accessible to everyone, FragranceNet.com embarked on a mission to help individuals feel confident and beautiful. Our core belief is that everyone deserves to experience luxury beauty products at affordable prices.

We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.

Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.

100% Genuine Brand Name Products

We only carry genuine brand name perfumes, colognes and beauty products.

All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs. We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-727-3867 or 631-582-5204 or info@fragrancenet.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

123K reviews

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4.5

All reviews

(123,239)

26,664 reviews in the last 12 months

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Rated 5 out of 5 stars

FragranceNet is legit.

FragranceNet Excellence is a great place to shop for authentic fragrances at competitive prices. The selection is impressive, shipping is reliable, and they have the brand bujairami which is hard to find. I’ve had a consistently positive experience and appreciate the value and service they provide. Definitely recommend FragranceNet to anyone looking to expand their fragrance collection without overpaying.

August 20, 2026
Rated 2 out of 5 stars

I ordered the Obsession

I ordered the Obsession. I received the order swiftly but it doesn’t smell like the Obsession I have worn since it came on the market. The smell only lasted an hour and was not the smell of Obsession as in the past. Also the sprayer is more a stream than a spray. Can this be returned?

August 20, 2026
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Reply from FragranceNet

We sincerely apologize that your recent fragrance purchase did not meet your expectations. We understand your disappointment regarding the scent's longevity and the sprayer's functionality. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. All our fragrances are 100% genuine and sourced from authorized distributors. We have emailed you a prepaid return label with detailed instructions. Once we receive your return, we will issue a full refund. Your satisfaction and trust mean everything to us.

Thank you,

Customer Service.

Rated 5 out of 5 stars

Acqua Di Gio

Acqua Di Gio. Confident it's the real thing, because there so many fakes out there. Decent price with the coupon they give you. Product in new condition, but was leaking a little out of the top. Understandable since the box can be upside down during shipping, and it's been hot everywhere this summer.

August 20, 2026
Rated 5 out of 5 stars

I started buying from this company…

I started buying from this company maybe about 5 years ago and came back to buy more this year because what I found out was I was paying a lot more than from other sources of the same stuff! I continued to buy and bought about 5 different kinds and brands perfumes or colognes from this company in a two/month period and I have to mention that the last one I bought ( Creed Irish Tweed 3.3 Fl. Oz) was surprisingly one of my favorite! I highly recommend this!

August 13, 2026
Rated 2 out of 5 stars

The fact that they use uniuni as a…

The fact that they use uniuni as a delivery service is not a good look for a company. 100% of the time they've been my deliverer I've had problems. Other than that I love the site.

August 20, 2026
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Reply from FragranceNet

We appreciate you taking the time to share your feedback. We understand your frustration regarding the delivery service and are concerned to hear about the issues you've experienced. We are actively reviewing our delivery partnerships to ensure a better experience for all our customers. We will have a member of our customer service team reach out via email for further assistance.

Thank you,

Customer Service.

Rated 4 out of 5 stars

Process of ordering and delivery went…

Process of ordering and delivery went really well. How ever I was not thrilled with the cologne I purchased which is not you guys fault. I will do business with you guys in the future, price was great.

August 4, 2026
FragranceNet logo

Reply from FragranceNet

We're glad to hear that your ordering and delivery experience was smooth! We understand that sometimes a fragrance just isn't the right fit. We appreciate your understanding and look forward to doing business with you again, especially since you found our prices to be great!

Thank you,

Customer Service.

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