The whole cruise was superb from boarding the cruise on Borealis. The food, entertainment, staff, cleanliness was all great. We sat as a table of 5 on table 127 each evening in the Borealis restaur... See more

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About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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This was our third cruise with Fred…
This was our third cruise with Fred Olsen and it’s a company that we will return to ,hopefully ,many more times.
The care and dedication that goes into making your trip wonderful is plain to see.
The whole team on board are united ,friendly and totally committed to giving you the best holiday ever.
The food and service is amazing and everyone you come into contact with are respectful,cheerful and polite.
We thoroughly enjoyed the entertainment on board,the theatre team were the best we’d seen.
Giving the crew an evening to showcase there talents away from their day jobs showed pride and commitment of their staff,well done Fred.
We thoroughly enjoyed our trip and can’t wait for the next one.
Smooth operation with friendly
Smooth operation with friendly, efficient staff.
Clean ship with plenty to do and see.
It was our first cruise with Fred.Olsen…
It was our first cruise with Fred.Olsen and we were very impressed with the crew, the food, the ship and our cabin.... especially all the storage space. The beds were very comfortable too!
A truly peaceful experience...if that's what you are after.
The cabins are spotless. All the staff are extremely helpful and friendly and the service excellent. The food is delicious and plentiful and the portions are a perfect size...not ridiculously over large. The best thing from our point of view is that there is a very large area with comfy chairs and NO music where you can sit and read, chat , play cards or do a jigsaw in peace,very restful.We have found this lacking on other lines.
Okay but…….
Cappuccinos and espressos should be free and widely available. Put a charge on the basic fee so WiFi is included. Conditioner in the shower should be included. Magnifying makeup mirror in bathroom would be a good addition. More lectures about destinations.Cooking classes that actually teach something - a 15 minute general talk is not sufficient. THe ship itself was lovely and the food good quality even though, like most cruise ships, you seem averse to spices, onions and garlic. The overall taste experience was nice but bland.
It is evident that the company looks…
It is evident that the company looks after the staff
An excellent trip
Everything ran smoothly and the service was excellent, in the restaurants and for the cabin. The food was delicious, always prompt and served with a smile.
Great cruise
Great cruise, excellent food, cabin, entertainment. Staff particularly good.
Would recommend and use them again.
What a super cruise around the Scottish…
What a super cruise around the Scottish Highlands and Islands from Southampton. Great staff, great food, superb scenery. What more could you ask for!
Excellent
Excellent. Lovely ship,friendly and helpful staff, great food and excellent entertainment.
Margaret Kemp - Summertime Norwegian FJords
Just arrived back from the summertime Norwegian Fjords(Bolette). We had an amazing time.
The boarding and disembarkation was faultless. All the staff at the port and on board were amazing.
The staff on board were amazing throughout the voyage. They all deserve a pay rise.
Although the dining options were good there needs to be more variety. I was disappointed with food in the main dining . The food was luke warm on each occasion I ate in the main dining.
I was very impressed with the accommodation and the entertainment aboard Bolette. I already booked my next voyage
Fabulous cruise
Fabulous staff, great food and excellent entertainment x had a very enjoyable time
The whole cruise was excellent with…
The whole cruise was excellent with good service, helpful staff in every department. Meals were excellent with ample choice. A most enjoyable experience.
Great cruise experience
Arriving at the Port for embarkation luggage was taken from us at our taxi and delivered to our cabin.
We particularly appreciated having a table found for us in the buffet dining area.
All crew were very polite and professional.
We will definitely return to Fred Olsen again and will recommend to friends.
Scenic Ireland cruise
A lovely, well balanced cruise with some interesting excursions. Staff go out of their way to make you feel at home, always very helpful, nothing is too much trouble. As a solo traveller mealtimes can be difficult but staff are on hand to guide you to a shared table if that's your preference. I love Fred. because of their small ships. I would recommend Fred. Olsen for all the above reasons.
Staff were excellent Jasmine who…
Staff were excellent Jasmine who looked after our cabin was 1st class
First Cruise
This was our first cruise and we really enjoyed it. Food was good, and the boat was just the right size (not too many people)
Looking forward to the next one
The crew made our experience unforgettable!
The crew made our experience incredible. They were so caring and looked after us really well. The sailing journey was smooth especially the navigation of the Fjords. We had an amazing time onboard the beautiful Balmoral Cruise Ship. A big thank you to everyone!!
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