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Fred. Olsen Cruise Lines Reviews 

15,021
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, polite, and always willing to go above and beyond to help. Travelers also love the dining options, describing meals as delicious, plentiful, and offering a fantastic variety to suit all tastes. Guests consistently highlight the wonderful entertainment and well-organized day trips that make the journey truly memorable. However, some people mentioned that food was not always very hot and the buffet areas could occasionally feel a bit hectic. A few other people also felt that certain bar services took a little longer than expected during busy hours.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently kind,... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently helpful,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional standard of food,... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting that trips frequently exceed... See more

Product

Users describe positive interactions with product, consistently praising the excellent, varied, and plentiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole cruise was superb from boarding the cruise on Borealis. The food, entertainment, staff, cleanliness was all great. We sat as a table of 5 on table 127 each evening in the Borealis restaur... See more

Rated 5 out of 5 stars

There was a warm and welcoming atmosphere on board. Staff were friendly, helpful and attentive without being obsequious. The food was varied, plentiful and flavoursome with something to suit all tas... See more

Rated 5 out of 5 stars

We had a fantastic time on the Borealis cruising to Norway and around the fjords. The cleanliness on the boat was very good. Hand rails being wiped down regularly. Everything was kept clean.The f... See more

Rated 5 out of 5 stars

We have sailed with Fred Olsen several times as they operate from our home port of Liverpool which, for us, is so convenient. They offer good value for money cruises with good destinations & their onb... See more

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Company details

  1. Cruise Line Company

About Fred. Olsen Cruise Lines

Written by the company

Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.

On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.

Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.

At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.

With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.


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We channel 175 years of experience into making your cruise memorable.

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,021)

8,678 reviews in the last 12 months

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Rated 5 out of 5 stars

This was our third cruise with Fred…

This was our third cruise with Fred Olsen and it’s a company that we will return to ,hopefully ,many more times.
The care and dedication that goes into making your trip wonderful is plain to see.
The whole team on board are united ,friendly and totally committed to giving you the best holiday ever.
The food and service is amazing and everyone you come into contact with are respectful,cheerful and polite.
We thoroughly enjoyed the entertainment on board,the theatre team were the best we’d seen.
Giving the crew an evening to showcase there talents away from their day jobs showed pride and commitment of their staff,well done Fred.
We thoroughly enjoyed our trip and can’t wait for the next one.

July 24, 2026
Rated 5 out of 5 stars

A truly peaceful experience...if that's what you are after.

The cabins are spotless. All the staff are extremely helpful and friendly and the service excellent. The food is delicious and plentiful and the portions are a perfect size...not ridiculously over large. The best thing from our point of view is that there is a very large area with comfy chairs and NO music where you can sit and read, chat , play cards or do a jigsaw in peace,very restful.We have found this lacking on other lines.

August 1, 2026
Rated 3 out of 5 stars

Okay but…….

Cappuccinos and espressos should be free and widely available. Put a charge on the basic fee so WiFi is included. Conditioner in the shower should be included. Magnifying makeup mirror in bathroom would be a good addition. More lectures about destinations.Cooking classes that actually teach something - a 15 minute general talk is not sufficient. THe ship itself was lovely and the food good quality even though, like most cruise ships, you seem averse to spices, onions and garlic. The overall taste experience was nice but bland.

August 8, 2026
Rated 5 out of 5 stars

An excellent trip

Everything ran smoothly and the service was excellent, in the restaurants and for the cabin. The food was delicious, always prompt and served with a smile.

August 2, 2026
Rated 5 out of 5 stars

Great cruise

Great cruise, excellent food, cabin, entertainment. Staff particularly good.
Would recommend and use them again.

August 8, 2026
Rated 5 out of 5 stars

Margaret Kemp - Summertime Norwegian FJords

Just arrived back from the summertime Norwegian Fjords(Bolette). We had an amazing time.
The boarding and disembarkation was faultless. All the staff at the port and on board were amazing.
The staff on board were amazing throughout the voyage. They all deserve a pay rise.
Although the dining options were good there needs to be more variety. I was disappointed with food in the main dining . The food was luke warm on each occasion I ate in the main dining.
I was very impressed with the accommodation and the entertainment aboard Bolette. I already booked my next voyage

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great cruise experience

Arriving at the Port for embarkation luggage was taken from us at our taxi and delivered to our cabin.
We particularly appreciated having a table found for us in the buffet dining area.
All crew were very polite and professional.
We will definitely return to Fred Olsen again and will recommend to friends.

July 17, 2026
Rated 5 out of 5 stars

Scenic Ireland cruise

A lovely, well balanced cruise with some interesting excursions. Staff go out of their way to make you feel at home, always very helpful, nothing is too much trouble. As a solo traveller mealtimes can be difficult but staff are on hand to guide you to a shared table if that's your preference. I love Fred. because of their small ships. I would recommend Fred. Olsen for all the above reasons.

July 17, 2026
Rated 5 out of 5 stars

First Cruise

This was our first cruise and we really enjoyed it. Food was good, and the boat was just the right size (not too many people)

Looking forward to the next one

July 26, 2026
Rated 5 out of 5 stars

The crew made our experience unforgettable!

The crew made our experience incredible. They were so caring and looked after us really well. The sailing journey was smooth especially the navigation of the Fjords. We had an amazing time onboard the beautiful Balmoral Cruise Ship. A big thank you to everyone!!

July 14, 2026

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