Yet again service outage - really not good enough for businesses dependent on online sales, and again no emails. This is now twice within 6 months and would indicate Freeolamail is not a reliable prov... See more
Company replied
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Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Freeola are always quick to respond to any query, and just seem to go the extra mile in that answer. Well done chaps, I appreciate your efforts.
Freeload gives me a fantastic service. I have been a customer for many years and have always had great advice and service. Freeload host my email addresses and everything works incredibly well. Billing and payment is easy and domain renewal is a dream! Just what anyone would want from a domain host.
Reliable, inexpensive website hosting, email redirection domain name management. Good response to help requests.
21 sites hosted with Freeola over the year. They are brilliant at helping and hosting. I would not use anyone else.
I've been using freeola email and services for more than 15 years. I've never had any issues that weren't fixed very promptly and politely. Great service, would recommend highly.
I have dealt with Freeola and Get Dotted for about 25 years now and have never been disappointed with their products or services.
I have been with Freeola for over ten years, on a few occasions I have had issues with the broadband connections related to the local wiring or exchange. Freeola have always been most helpful and effective in getting these problems fixed by BT -who are responsible for these issues.
The technical staff have been kind and understanding, explaining how to resolve re-booting the exchange and very speedy in getting larger issues such as overhead lines breaks resolved.
Does the job well and at low price, or free
Have been with Freeola and Getdotted for over 20 years. Great service and price.
I have been with Freeola since 2005 and have always received good service from them
So ⭐️⭐️⭐️⭐️⭐️
Tony
Freeola provide a very reliable service. The support team is always very quick and helpful. I would thoroughly recommend Freeola.
As a long standing customer since the days of dial-up and later ISDN and now full fibre Freeola has always provided a first class service in every respect - especially customer service.
I've been using Freeola's web hosting and email service for 17 years now and had an account with them for 2 years prior to that. They have resolved the very few technical issues I've had very quickly they turned out to be user errors, not faults with the system. I now run 3 websites through them with no problems at all
I have used these people for my own services and small corporate hosting and email. They are the best for customer service and tech support.
Freeola Tech support is quick and efficient.
Not that you need it that often
I have been with Freeola (previously part of Special Reserve) for getting on now for 28 years, and have always found them to provide a reliable Broadband and hosting service for a good price.
They are very helpful when needed and long may this continue. Just hoping they will be there for me when we all have to switch to digital voice :(
Keep up the good work!

Reply from Freeola & GetDotted
I have been using Freeola for at least 3 decades through different evolutions of websites both personal and business related... The service has been nothing less than excellent, technical issues have been resolved immediately and without any down time. Questions I have had with content or usability have had professional and free advice and made me feel totally confident in website management. I would and have reccomended Freeola often to colleagues and friends alike...
I've been with Freeola since 2000 and have always found them responsive, professional and great value.
I have used Freeola for several years now, my first introduction was when I wanted to set my own domain name which proved easy and cost effective, I have had no problems with the service and any queries have been responded to in a timely professional manner. I see no reason to consider any other provider.
I have been with Freeola for many years and the service is 100%
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