Furniture Maxi Reviews 

Excellent product although waited over 5weeks for delivery down to being out of stock but still took my order and money but would still use company as communication was good between us thanks .

Quick delivery, great product, easy to assemble, really helps with the breezy nights.

If I could give zero stars I would. Garden furniture arrived damaged. Rattan coming off the chair, a large hole in one of the cushions and the seems are coming apart. I was offered £28 to have it fixed myself! Requested a full refund but they are refusing until I dismantle and get new packaging to re box it all. Awful quality, terrible customer services. I’m now in the process of contact trading standards. STEER CLEAR

Very pleased with our order and the delivery was quick and seamless 🤩

Missing 12 bolts and washers. No number to call, just told to email. No good seeing it's 90% built in my garden and I have no answer to when I would get these bolts. Terrible customer service if they don't accept calls in 2026. I'm surprised they don't want you to send a complaint by post. Emails can be ignored. Phone calls can't. This company needs to understand what a customer wants and is willing to accept. If I knew I couldn't call if there was a problem I would have never ordered it. Also I was told I would be given a 2 hour time slot for delivery but it was just lucky I was in when they knocked on the door. The driver said I wasn't the only one.

easy to order , quick delivery, furniture fab i love ir

The pillows are not the best quality, only for one season

Doesn't look like staff knew what he was doing.
For 3 weeks now he has not been able to ascertain what they have in storage to deliver and kept making excuses
From 3006 to 23/07 no progress.

Lovely furniture looks great! My daughters boyfriend but it togrther for us no problem
So comfortable
Delivery was good they arranged for delivery on my day off

Ordered 4 chairs. 2 came one colour the other 2 a lighter colour.
Same product but different. Now trying to resolve it

My furniture looks amazing and arrived within delivery time and I was messaged and called to keep me up to date when it was arriving. It’s so comfy and rain cover is thick, sturdy and fits over all the furniture and can be tucked under neath too to hold it in place.

Avoid this company. I ordered a garden furniture set and delivery was arranged by a courier company furdeco. On the day of delivery I was notified by the courier the order was unable to be made as only part of the order was sent. Delivery was arranged again a few days later...... And guess what. The same thing again. Not the couriers fault. Very poor service from furniture maxi and the company they work with arca living is showing permanently closed with very bad reviews when I googled it. When you contact the company to chase what's happening with the delivery issue you just get fobbed off. Never again will I shop with furniture maxi, this is the 2nd time I have ordered from them and both times had issues with delivery. Customer service are a waste of time.

I did not receive my parcel and communication is poorly with yourself

Quick delivery, fairly straightforward to build the table and chairs with 2 people. Looks great, would highly recommend

Brilliant product, brilliant price, brilliant communication and fast delivery

Positively surprised with the quality, customer service and overall experience. I often ignore instagram ads when it comes to buying anything over £20 so I was very skeptical when my boyfriend wanted to buy off this website our first garden furniture. Had picked the 6 seater with the fire pit table and I’m so glad we did! It’s beautiful and the vibes in the garden are well worth it. I emailed asking for a delivery window and was provided with a 4h delivery slot 24h before. Definitely recommend!!

The furniture is great, and was easy enough to put together. Only issue was a mix up in delivery, but that was the logistics company and was quickly resolved.

Amazing thank you so much

Wonderful I can’t complain about anything they went above and beyond with the minute I ordered until the end fabulous delivery the best