Furniture Village - Croydon Reviews 

Our requirements were noted and we were able to find the perfect sofas.

Great customer service by Sean duplessis at the Corydon branch he was helpful ,understanding , polite , and attentive a great representative to your company

I went to different places before I came to Furniture Village. The moment I walked in I knew I would get what I wanted . The store assistant was friendly and very helpful. He took his time and showed me around till I spotted what I was looking for. A very comfortable and stylish sofa. And when it arrived I was never disappointed. I love my new Sofa.

Helpful information about the product, explained the pros and cons.
Salesman was polite and friendly and service was great

Excellent service from Stacey
Very relaxed manner and fun to deal with too.
She had great knowledge and made the entire transaction painless.

The service we received from Harold was first class. He was helpful and very attentive....unusual in most retailers!
Coffee and cookies were a nice touch during the admin process, and Harold actually made the whole experience enjoyable. Thank you.

Well made furniture we was asked if we wanted a drink and shown around

Brandon so friendly and doing very good job. Thank you so much and I’m very happy for the services

Our salesperson was great. Very friendly and knowledgeable.

Excellent experience with Sean Duplessis who guided us through the purchase of a bed, mattress and headboard, making the process straightforward.

A completely positive experience from start to finish. I was assisted by Angela who showed me all the options available for what I wanted and patiently helped me to make a decision. I left the store fully informed and happy.

Felistas,

Amazing customer service, staff are very helpful, friendly, polite and professional at all times. Harry is really knowledgeable and takes time to listen.

All the furniture l have purchased is of good quality, comfortable and has lasted so long. Staff at the Croydon, Purley Way makes you feel at ease.

Great service from Stacy in the store, where we were able to choose a different upholstery from that in the sample book. Delivery was just over 10 weeks, but they did arrive without legs; however, this was corrected within 2 days (hence 4 stars, not 5). The sofas are very comfortable and of great quality.

Khadija was very helpful and explained everything clearly.

We had such a wonderful experience shopping for our sofa yesterday. The customer service was absolutely outstanding from start to finish. The person who assisted us was incredibly kind, patient, and genuinely helpful.

They took the time to explain which sofas would suit our needs best, gave us honest advice, and never made us feel pressured into buying anything. We really appreciated being given the space and time to think about our decision comfortably.

It’s rare to meet someone so friendly, professional, and caring nowadays. Thank you so much for making the experience enjoyable and stress-free. Highly recommended!
Thank you so much to Danny Afgar. Definitely we will be back to you soon.
Kind regards.
Dayana and Alberto

Sigh.

I took time off work today because I was told to expect delivery of sofa feet that should have been delivered OVER TWO MONTHS AGO due to Furniture Village’s own mistake only to then receive a call saying they don’t actually have them.

Since purchasing from them in November, there has not been a single stage of this process they haven’t managed to mess up. Constant mistakes, constant misinformation, constant inconvenience. An absolutely useless level of service from start to finish.

Avoid this company unless you enjoy wasting your time dealing with incompetence.

Arrived on time and sofa was assembled fast and efficiently.
If only all deliveries were this good.

The sales assistant (Salma) was very helpful and offered all options of item I was looking to purchase with expertise.

Helpful and patient knowledgeable staff

Bipin who assisted us was knowledgeable, helpful, polite and gave us time to explore our options and try different matresses.