Furniture Village - Sheffield Reviews 

First class service!
Did everything we asked and more to make sure we got everything what we needed to suit us !

Overall a very good selection of dining room tables that we were looking for.

Salesman was very helpful in explaining how extension tables worked.

It would have been more professional of him to explain the cost of the cleaning kit(£25) and £119 delivery charge.
Never mentioned at all.

Helpful sales consultant who made the whole process very easy
Friengly yet professional

Clean tidy showroom, helpful staff, easy purchasing transactions.

This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse unhindered. The staff were friendly, helpful and knowledgeable about the products we bought went through warranties, product care and delivery processes. We was very impressed about our experience and highly recommend to everyone.

Great sales person friendly and very helpful Explained every thing about our purchase and Explained the finance and delivery process
Many thanks Colin Wood

Big range to choose from, good prices, good payment options. Found exactly what we wanted.

A salesperson spoke to me as soon as I entered the store and I explained what I was looking for and he pointed me in the right direction and allowed me to browse at my leisure. When I found what I was looking for I approached a salesperson and completed the sale in a friendly and efficient manner. Would definitely recommend this store.

When in store ordered a dining table and 6 chairs signed all paperwork happy with price. 10 mins later get a phone call I’ve given you to much discount it’s over £100 more sorry. Surely once you’ve signed a deal that’s it but not ok this occasion. Poor customer service not happy

On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rushed to make a decision. My main aim was a uplift recliner for my husband because of medical needs. He showed us the uplift recliners, explained how they worked. and let us take our time for my husband to try the recliner. I can't thank him enough for all his help.
We bought G plan uplift recliner and settee. Jonathan definitely knew is products and how they worked.

Craig Stirland was very helpful and was able to answer all the questions I asked him about the
Leather recliner chair.
The Sheffield showroom is spacious, well laid out and with plenty of staff to advise.
Also easy parking and access.

Great service unfortunately for me the wife loves the stuff in here but the customer service is excellent so makes it a good experience

Spent over £1500 on a dining table and chairs only for the set to be delivered with one chairs damaged and one chair missing, wnt back into the store to be told by the general manager it's not his problem it's a warehouse issue and there is nothing he can/will do.

Good customer service jez was very helpful explained everything we needed to know made us feel at ease and was not pushy

Excellent no pressure sales and Jez wad really helpful and knowledgeable of stock that fit our requirements.

I’m not very happy with the customer service’s I’m trying to contact them about delivery and no one answers or returns my call after a lot of attempts and left messages

The customer service was excellent, not too pushy and allowing us to browse the showroom without interruption. The staff were very friendly, informative and approachable- I’d recommend Furniture village 👌🏼

Great customer service.We had visited earlier in the year and went back to finalise our choice.
The staff member was very helpful but not pushy.
We purchased our table and chairs to our requirements and we were advised on care packages as well.
Would recommend to others.

the salesman Jez was extremely helpful,calm,polite and knowledgeable.