Furniture Village - Sheffield Reviews 

1,260
TrustScore 4.5 out of 5

4.7

Drakehouse Retail Park, S20 7JJ Sheffield, GB


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Rated 5 out of 5 stars

This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse un... See more

Rated 4 out of 5 stars

Overall a very good selection of dining room tables that we were looking for. Salesman was very helpful in explaining how extension tables worked. It would have been more professional of him... See more

Rated 5 out of 5 stars

Jonathan at Crystal Peaks is very committed, professional & helpful. We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks.... See more

Rated 5 out of 5 stars

On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rus... See more


Company details


Contact info

  • Drakehouse Retail Park, S20 7JJ, Sheffield, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,260)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service, made everything easy answered all our questions and very helpfull, as you always are at funuture village cristal peaks, thank you some much always a pleasure to shop in store.

July 28, 2026
Rated 5 out of 5 stars

A pleasant experience

We had been struggling to find the right suite for us. Joe our salesman at the Sheffield store, was very patient, understanding and helpful. It took three visits to finally place the order and Joe did not pressure us, but was helpful and attentive at every visit.

July 25, 2026
Rated 5 out of 5 stars

The guys and Craig were so helpful and…

The guys and Craig were so helpful and not in a pushy way like some other retailers they offered me a coffee but no pushy sales let me walk around and gave me space which is why I chose to purchase my new leather suite from you would recommend anyone to come here as all the other furniture shops put me off as soon as I walked through the door ...Thank you

July 26, 2026
Rated 5 out of 5 stars

Great furniture store!

Sales were great. Not pushy or in your face. The delivery and installation guys were exceptional and very skilled (Wayne and Dane!). We've had loads of furniture from FV and the quality is really good - I'm sure we will have lots more!! Nice showroom, well laid out.

July 17, 2026
Rated 5 out of 5 stars

Great Customer Service

Highly recommend the Drakehouse Sheffield store! Wayne was incredibly friendly and highly informative about the dining room furniture we purchased. There was absolutely no pressure or hard sales pitch. He answered all our questions perfectly and then gave us the space to browse the items we were interested in. Fantastic customer service!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My wife and I were getting frustrated trying to choose a 3 seater and 2 seater sofa as we were so indecisive. We just called in to Furniture Village and had a browse around. The choice was quite comprehensive with various styles available. We found one that we liked and was approached by salesman Graham Clifford who offered advice. He seemed very knowledgeable about the product and helped us choose a colour without being pushy. The whole atmosphere was relaxed, Graham made it very easy, and the whole process of making a purchase was stress-free. Thank you.

July 11, 2026
Rated 5 out of 5 stars

Perfect experience, very happy !

6 furniture shops later that day I walked in furniture village, I approached Jez the lovely sales guy who with out any pressure really helped me. I spotted my sofa straight away and very patiently he answered my questions and I asked them over and over again 😂 after 5 shops and a long day Jez was the first to offer me a well needed cuppa! My experience was great, no pushing, understanding and very patient. I can t wait for my new sofa to come now ! Thank s Jez great salesman !!!

July 6, 2026

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