Furniture Village - Slough Reviews 

1,469
TrustScore 5 out of 5

4.8

Bath Road Retail Park, 316 Bath Road, SL1 4DX Slough, GB


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Rated 5 out of 5 stars

Friendly knowledgeable staff, great range of items so they helped to distil to a narrower choice in chosen colours. Decent pricing for quality product. Even offered us a coffee as we cogitated! Easy c... See more

Rated 5 out of 5 stars

Very good customer service. Michael in particular was very accommodating. He even agreed to postpone delivery of our order until December in order to allow us to order during the sale. The only gripe... See more

Rated 5 out of 5 stars

We had a great experience thanks to Shiraz Rawdin, who was extremely helpful, professional, and friendly. We were treated very well, and his excellent customer service made us feel comfortable and... See more

Rated 5 out of 5 stars

We recently both sofa from furniture village. The staff is so friendly and cooperative and welcoming. They give us there best services.i really wanna say thanks to jordon who help us a lot. He gives u... See more


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  • Bath Road Retail Park, 316 Bath Road, SL1 4DX, Slough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

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(1,469)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael was brilliant

Michael was brilliant. We first met him about a month ago when we came in for the first time to look for a sofa. He was incredibly welcoming and approachable, and always made himself available for any questions we had.
He really helped guide our search. We came in very open-minded, but he helped us understand what we actually needed by asking about our lifestyle, space, and how we like to socialise. He also explained why what we initially thought would work for us might actually be a bit restrictive for our room layout, which was so helpful.
We came back three times in total, and on the third visit we made our purchase. Each time, we specifically wanted to see Michael. We really appreciated his genuine interest, his kindness, his smile, and his positive energy. He made the whole experience enjoyable and easy.
What I still can’t believe is that, right in front of us, on a bank holiday, he emailed the warehouse to make sure we could get a delivery date. We were originally expecting six weeks, but he managed to make it happen in just four days! Huge respect to the whole team for working on a bank holiday. As I said at the time, I honestly couldn’t believe how fast it was—how is that even possible?
Michael, may the 4th be with you 😊 Thanks also for explaining the joke!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa

Today was my third visit trying to decide which sofa I wanted, and it honestly wasn’t an easy choice! Luckily, Michael made the whole process much easier. Every time I visited Furniture Village in Slough, he was there with a friendly attitude, happy to answer all my questions without ever making me feel pressured to buy.
What I really appreciated was that he gave me space to take my time, think everything through, and make the right decision for myself. Great customer service can really make a difference, and Michael definitely did that. Thank you for making what could have been a stressful decision feel easy and enjoyable.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

We were helped by Shiraz

We were helped by Shiraz, he was amazing very knowledgeable and helpful. He explained all our options, offered and give personal recommendations based on our house layout which made a big difference in our decision. 5 star service would highly recommend him. Very happy and highly satisfied with his service. He also had excellent product knowledge.

May 4, 2026
Unprompted review

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