Furniture Village - Telford Reviews 

Jayne is so helpful and a lovely lady

Jayne was really helpful in finalising payment for the sofas and in helping us ensure we get it delivered the next day

Fast and efficient sales and ordering.

Mr Dhillon was very helpful, showed how everything worked answered any questions we asked offered us tea as well, very with all the information and the service we have received

Thank you to Tony in Telford for helping me resolve my delivery enquiry.

Tony, in Telford Store as always was helpful and charming. He is in no way pushy, which we like.
We have bought many things over the years and it his personal service and lovely manner that keeps us coming back.

On arrival we were greeted by a very helpful and knowledgeable sales person called Tony.
He guided us through the store and products without being “pushy” or intrusive.
A perfect blend of professionalism and supportive sales technique.
The shop was well laid out, with a variety of products at different price levels.
There was easy access for all with a lift as well as stairs.
We were given two hot drinks and cookies, given time to test the products, and given detailed information without sales pressure.
This made the experience particularly relaxed and gave us time to think, talk things through and make informed decisions about our purchases.
Once we had chosen our purchases, Tony was particularly careful to go through all the details and double checked the documentation with us.
We will certainly recommend Tony at Furniture Village, Telford. A superb experience! Thank you!

Store very well displayed
Good quality products
Good prices on certain items
We bought a table chairs and sideboard ex display. A few small marks on things.
Jayne Sargent was excellent in completing the forms, of which there were rather too many! And she also arranged delivery at a good price.

Excellent service especially from Jane at the Telford store which helped us to make the best choice for our new home.
Thank you very much.
Elle & Pete.

Great sales support from Jayne - lovely lady a credit to you guys and needing a big raise very soon - thanks for the cookies X

We found the perfect ottoman bed frame and Gemma was able to help us choose a mattress and organise a bundle with pillows at a slight discount. We didn't feel under any pressure but did feel very well assisted. It was easy to complete the purchase and at every step Gemma checked we were happy.

Jayne made us welcome to the Telford store - she offered tea and cookies whilst we perused the bedroom wardrobes. There was one particular wardrobe I liked which was a 2 door Fenchurch priced at £449. I asked if there could be a discount, which, after speaking to her manager, they could offer £50 off the cost. Jayne was friendly, polite and professional throughout. The only issue I had was the cost of delivery at nearly £120, but that was partially offset by the reduced price of the product, so I agreed to purchase the wardrobe.

Excellent service.
Tony was really helpful and attentive. Very efficient and smooth process.

We had a wonderful experience with Jayne Sargent. She made us feel welcome from the moment we arrived and gave us plenty of space to browse without any pressure. Her balance of attentiveness and ease made the whole visit really comfortable.
From Cathy and Hayley

Great service Jayne Sargeant was very efficient helpful and friendly

Jayne at the Telford branch was very helpful today over 2 separate visits to help us identify the best mattress option for us. She managed to get me to try an EMMA mattress which id always said no to before but it ended up being the one that we chose!
Didn’t automatically try and sell us the most expensive one just showed us a range that met our needs requirement.

Tony Dhillon made the shopping experience really good
Very friendly and even made us. Hot drink and cookies 😃

Great service, highly recommend furniture village. Tony went above and beyond!

Excellent Customer Service, knowledgeable and customer focused The staff member Jayne Sargeant was very good, not pushy and made sure we got the exact product we needed

Great service, friendly helpful staff,2 members of staff served me, both excellent