Furniture Village - Watford Reviews 

1,626
•
TrustScore 4.5 out of 5

4.7

Century Retail Park, Dalton Way, WD17 2SF Watford, GB

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Rated 5 out of 5 stars

We purchased a sofa in FV Watfrod Century Retail Park. Anthony was very helpful, explained all the options available to us. We felt like we mattered. I waited specifically for him to be available, bec... See more

Rated 5 out of 5 stars

My friend and I visited the Watford branch yesterday, as my friend is looking for sofas in a specific colour red. We were looking through the fabric swatches and was greeted by Lucy (Lucinda) asking... See more

Rated 5 out of 5 stars

Fal (Watford store) was fantastic. I went in looking for a bad and mattress and found exactly what I was looking for. Fal stayed around at a good distance so I could browse without feeling pounced on,... See more

Rated 5 out of 5 stars

we were able to deal with the same person (Anthony in Watford) throughout, when I initially visited on my lunch break then when I came back with my husband to choose a mattress. he talked us through e... See more


Company details


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  • Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,626)

66,486 reviews in the last 12 months

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Rated 5 out of 5 stars

We love Furniture Village because of…

We love Furniture Village because of its friendly staff,who go above and beyond to help,without being pushy.Today we had the pleasure of meeting Veera at your Watford branch.What a lovely man.A credit to your company. We never go anywhere else for our Furniture.

September 23, 2026
Rated 5 out of 5 stars

Aanya is an excellent advisor

Aanya is an excellent advisor, the reason we always return to Furniture Village Watford is the service she provides. Always smiling, patient and willing to work with us to find what we are looking for.

September 19, 2026
Rated 5 out of 5 stars

Knowledgeable staff and great customer service

Honestly can say that the staff at FV in Watford are fab! They went out of their way to make sure our delivery happened that day and couldn’t have been nicer. The lady (wish I could remember her name! Shia!?) was particularly knowledgeable and informative about the mattress options we had. Highly recommend FV Watford

September 18, 2026
Rated 5 out of 5 stars

Furniture village Watford

Furniture village Watford. We had Anthony and what a lovely guy he is ,my son is blind and he found us the right chair for him . My son tried a few chairs that Anthony recommended.

September 17, 2026
Rated 5 out of 5 stars

We visited the Watford store to…

We visited the Watford store to purchase a sofa and Mira provided excellent service. She was knowledgeable and we were not rushed or pressurised at any stage. Overall would highly recommend.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

I had absolutely wonderful experience shopping at Funiture village

I had an absolutely wonderful experience shopping at furniture village in Watford The sales assistant, Mira, was incredibly knowledgeable about the dining chairs annd table and walked me through all the different customisation options available. From the moment I walked in, I felt completely welcomed—she even offered me hot drinks and biscuits, making the whole process feel like chatting with a close friend. To top it off, Mira honoured the original sale price for me even though the promotion had technically ended. I am extremely happy with my purchase and cannot recommend her and this shop enough for their outstanding customer care!"

September 13, 2026
Rated 5 out of 5 stars

Excellent Service from Lucy & Adnan

We had a wonderful experience purchasing our furniture, thanks to Lucy and Adnan. They were both incredibly helpful, friendly, and patient throughout the whole process.

They were also absolutely wonderful with our children, making us feel very comfortable and welcome while we were shopping. Their kindness and professionalism really stood out, and they made the whole experience stress-free and enjoyable.

Thank you, Lucy and Adnan, for your fantastic customer service! We really appreciate all your help.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend delivery

Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete ) and thorough even checking the area on my first floor to check the space, pathway and evaluation the stairs prior to unloading my delivery.

Discussed the options I had given my lounge still had the old suite in situ and offered a couple of options to help me after they’d left.

Unwrapped, re-assembled and put my new furniture in place and I saw them check the quality of my new furniture.

Cleaned up after themselves and took all wrapping away with them.

Highly recommend

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great from start to finish!

Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted!

We just went to look but found what we wanted and were able to booj the order so no need to come back once we have confirmed sizings.

September 11, 2026
Unprompted review

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