Furniture Village - Watford Reviews 

1,574
TrustScore 4.5 out of 5

4.7

Century Retail Park, Dalton Way, WD17 2SF Watford, GB


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Rated 5 out of 5 stars

Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete )... See more

Rated 5 out of 5 stars

Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted! We just went to look but found what we wanted and were able to booj the ord... See more

Rated 5 out of 5 stars

Furniture Village had so much in store and a vast variety of styles in sofas, beds and in dining furniture. We were so pleasantly surprised! We went in looking for a kitchen table and ended up... See more

Rated 5 out of 5 stars

We visited the showroom on 2 occasions and each time we were met with smiling friendly faces. Anthony was great he took his time to explain what options we had regarding our dining room set and so... See more


Company details


Contact info

  • Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,574)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

The gentleman that served us was…

The gentleman that served us was knowledgable and looked up our last purchase. He helped us choose the product best for us whilst showing us different alternatives. We didn’t more than we had originally intended, but looks like an excellent product.

August 3, 2026
Rated 5 out of 5 stars

Ania was a delight to deal with.

Ania was a delight to deal with. She tried %100 to solve all our queries.
We ended up extremely satisfied with our choice, due to Ania’s professional ands expert advice.
A credit to your company.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

Had someone come out to look at…

Had someone come out to look at recliner said nothing wrong. I said so why when I fully recline did it push me off seat and chair fell on top of me.
FV called today and said nothing wrong with it so just sit back and relax. How can you relax when chair could fall on top of you.
Worst company ever. Still don’t want to sit on it

July 30, 2026
Unprompted review
Furniture Village - Watford logo

Reply from Furniture Village - Watford

Good Morning, I am so sorry to hear about the issue you are experiencing with your chair. This is certainly something I would like to investigate further. To enable me to do so please can you send a copy of your review along with your name, address & 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

The staff (Mira) was exceptionally…

The staff (Mira) was exceptionally helpful, nothing was too much for her. She was patient, courteous, polite and very professional. She answered all our questions and was very knowledgeable.
We were very happy to deal with her.

July 26, 2026
Rated 5 out of 5 stars

Excellent Service

The layout of the store making items easy to locate and view. The assistance of Lucy who could not have been more helpful and friendly.

July 23, 2026
Rated 5 out of 5 stars

Mira was very helpful in explaining…

Mira was very helpful in explaining furniture options and prices, including discounts. No pressure was put on us to buy anything and we were very happy with the whole approach. We found Mira to be very professional and she gave us excellent customer service. Thank You Mira
Paul and Tamara

July 25, 2026
Rated 5 out of 5 stars

Issue with chair

I spoke to a young man called Billy who assisted us with a problem with one of are chairs we had delivered from Furniture Village. He guided me through what to do and was very helpful and patient

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very relaxed visit

Very relaxed visit, given time to browse without pressure. When we were ready our salesperson was there and very helpful, nothing was too much trouble.
very impressed with our sales lady
Ania.
Thank you 😊

July 24, 2026

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