Furniture Village - Watford Reviews 

1,574
TrustScore 4.5 out of 5

4.7

Century Retail Park, Dalton Way, WD17 2SF Watford, GB


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Rated 5 out of 5 stars

Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete )... See more

Rated 5 out of 5 stars

Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted! We just went to look but found what we wanted and were able to booj the ord... See more

Rated 5 out of 5 stars

Furniture Village had so much in store and a vast variety of styles in sofas, beds and in dining furniture. We were so pleasantly surprised! We went in looking for a kitchen table and ended up... See more

Rated 5 out of 5 stars

We visited the showroom on 2 occasions and each time we were met with smiling friendly faces. Anthony was great he took his time to explain what options we had regarding our dining room set and so... See more


Company details


Contact info

  • Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,574)

65,147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fal is highly efficient

Fal is highly efficient with all round knowledge of products and services. The telephone reservation of my furniture made timings and delivery immediate.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Just walked in for a browse

Just walked in for a browse
And didn't even realise there was offers & deals going until Mira came with her warm service, absolutely amazing, made us feel so comfortable and didn't feel rushed or pushed for sales, we came to browse for bed we ended up buying a sofa too.
THANK YOU SO MUCH.
Please give mira a paid day off
Well deserved. 🫶🏼

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Veera was excellent and knowledgeable…

Veera was excellent and knowledgeable on the different mattress types and brands. He gave me the time and space to try out the mattresses, he was very patient when I kept changing my mind on headboard types (!) and offered a decent price. Definitely go to him!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ania was a delight to work

Ania was a delight to work with during our shopping experience in the furniture village store. We had some ideas of what we wanted & liked before arriving. She was knowledgable & was able to suggest options to suit our kitchen / dining needs.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Aashish & Veera

The exemplary customer service I received from Aashish the general manager and Veera has forced me to write my first review. Their guidance and furniture recommendations helped our selection process, not once did I feel that it was salesmanship it just felt like discussing the pros and cons of different brands/designs with a friend. Highly recommend that you seek them out when your next in store.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Falguni

We had a great experience with Falguni, looked after us very well, initially on came in to buy some bar stools, but ended with with not only bar stools but a whole dining suite and mirror,
Excellent service and great price

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed my experience here…

I really enjoyed my experience here today at furniture village Mira and Ash really made me feel comfortable and confident to express what I needed for my home. They showed me around possible mattresses and helped me select the prefect one. I highly recommend this company in watford as your dreams really do come true.

March 18, 2026
Unprompted review

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