Furniture Village - Watford Reviews 

1,574
TrustScore 4.5 out of 5

4.7

Century Retail Park, Dalton Way, WD17 2SF Watford, GB


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Rated 5 out of 5 stars

Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete )... See more

Rated 5 out of 5 stars

Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted! We just went to look but found what we wanted and were able to booj the ord... See more

Rated 5 out of 5 stars

Furniture Village had so much in store and a vast variety of styles in sofas, beds and in dining furniture. We were so pleasantly surprised! We went in looking for a kitchen table and ended up... See more

Rated 5 out of 5 stars

We visited the showroom on 2 occasions and each time we were met with smiling friendly faces. Anthony was great he took his time to explain what options we had regarding our dining room set and so... See more


Company details


Contact info

  • Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,574)

65,147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fal at furniture village Watford was…

Fal at furniture village Watford was extremely patient and helpful while we browsed for sofas. Her background in interior designing was absolutely useful with suggesting ideas of how to elevate the living room look. She was very calm as we took our sweet time to make a final decision. Thanks, Fal

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Mira from the Watford Store

I recently visited Furniture Village in Watford and was assisted by Mira. She was incredibly approachable making the whole experience relaxed and enjoyable. She was very knowledgeable and provided excellent customer service.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Broken recliner

Gabriel, got my details quickly and arranged for someone to contact me to deal with the broken recliner. No fuss and explained the next steps clearly. Very professional manner.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was really good

The customer service was really good . A great mention to Mira who made our purchase so easy and also she helped us to choose ghe correct sofa . She was very helpful . The products were also great.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Experience

Anthony who served me was very pleasant and polite. He answeredl my questions and was very helpful. I was informed that the leather sofa I bought was a good quality leather so I left the shope happy.
The manager was very helpful abd polite too.
I have been a fan of Furniture Village for over two decades.

March 6, 2026
Rated 5 out of 5 stars

Great team in Watford …

Taz saw me twice and was extremely helpful and professional. I had a lot of items to buy and he was very patient at helping me match the various items.
Adnan the Manager was also helpful when we completed the purchase.
I’d highly recommend them.

February 28, 2026

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