Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete )... See more
Location
Switch locationCentury Retail Park, Dalton Way, WD17 2SF Watford, GB
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See what reviewers are saying
Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted! We just went to look but found what we wanted and were able to booj the ord... See more
Furniture Village had so much in store and a vast variety of styles in sofas, beds and in dining furniture. We were so pleasantly surprised! We went in looking for a kitchen table and ended up... See more
We visited the showroom on 2 occasions and each time we were met with smiling friendly faces. Anthony was great he took his time to explain what options we had regarding our dining room set and so... See more
Company details
Contact info
Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom
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Aashish was extremely helpful
Aashish was extremely helpful. He was professional, courteous and friendly.
Great experience and Leigh was fantastic
Leigh who was helping made everything straight forwards. She was incredible informative and made us welcome with coffee and a cookie for my toddler. It was a delight to shop there.
We were helped today by Taz to buy a…
We were helped today by Taz to buy a reclining chair, he was a great help and assisted us in finding something within our budget. We would highly recommend.
Another enjoyable shopping experience
Taz made our choices so easy and was super helpful when I was buying a coffee table and mattress.
Fal at furniture village Watford was…
Fal at furniture village Watford was extremely patient and helpful while we browsed for sofas. Her background in interior designing was absolutely useful with suggesting ideas of how to elevate the living room look. She was very calm as we took our sweet time to make a final decision. Thanks, Fal
Mira from the Watford Store
I recently visited Furniture Village in Watford and was assisted by Mira. She was incredibly approachable making the whole experience relaxed and enjoyable. She was very knowledgeable and provided excellent customer service.
Mira was a fantastic sales person in…
Mira was a fantastic sales person in furniture village in Watford and I would recommend her to an
Helpful advice from Mira
Helpful advice from Mira, time to think about what we needed.
Friendly assistant, no high pressure selling.
Broken recliner
Gabriel, got my details quickly and arranged for someone to contact me to deal with the broken recliner. No fuss and explained the next steps clearly. Very professional manner.
Mira was very helpful and lovely
The customer service was really good
The customer service was really good . A great mention to Mira who made our purchase so easy and also she helped us to choose ghe correct sofa . She was very helpful . The products were also great.
Lovely Experience
Anthony who served me was very pleasant and polite. He answeredl my questions and was very helpful. I was informed that the leather sofa I bought was a good quality leather so I left the shope happy.
The manager was very helpful abd polite too.
I have been a fan of Furniture Village for over two decades.
Taz from the Watford branch was…
Taz from the Watford branch was fantastic .. knowledgeable and patient .. Will definitely recommend.. can't wait for the delivery !!!
Excellent service,Anthony White
Excellent service,Anthony White , and products. Great choice of beds and advice.
The salesperson Veera was very helpful
The salesperson Veera was very helpful, knowledgeable and professional.
Great team in Watford …
Taz saw me twice and was extremely helpful and professional. I had a lot of items to buy and he was very patient at helping me match the various items.
Adnan the Manager was also helpful when we completed the purchase.
I’d highly recommend them.
Great personal customer service
Leigh was very good at explaining the differences between beds and taking into account what we were looking for. Great personal customer service!
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