GalaBid Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform and website for being easy to use and navigate, making their experience smooth and efficient. The customer service and staff are frequently highlighted for their exceptional helpfulness, professionalism, and supportive approach. Many people appreciate the quick response times and immediate assistance provided by the support team, often available 24/7. The platform is often described as a life-changer for organizing events, with comprehensive support resources and real human assistance ensuring confident navigation.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as exceptional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and knowledge.... See more

Website

Users describe positive interactions with the website, consistently finding it easy to use and user-friendly,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting fast customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All employees from Galabid were super helpful from initial queries right through to end. Would highly recommend this platform as 24 hour support available and easy to set up even though i'm not tha... See more

Rated 5 out of 5 stars

Our small, family Campground does fundraising every camping season for a local charity. This year, we decided to host our first silent auction. We researched several online auction platforms and the... See more

Rated 5 out of 5 stars

Galabid and their team of help desk experts made it so easy from start to finish to run our first online auction in Italy. We have volunteers throughout the country and committee members were able to... See more

Rated 5 out of 5 stars

The event ran very smoothly. We had a lot of positive feedback from participants. We considered the even a success for us and Galabid was great at supporting us. Chat feature excellent. Collecting mon... See more


Company details

  1. Online Auction Service

Written by the company

Use GalaBid to run online silent auctions, raffles and crowdfunding campaigns. The platform is packed full of useful features for in-person events and exclusively online campaigns. GalaBid is powered by an intuitive dashboard and supported by a friendly and knowledgable support team. We are proud to be serving charities and individual fundraisers around the globe since 2011.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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No recent history of asking for reviews

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4.9

All reviews

(158)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use website

It was fairly easy to load photographs and descriptions of our auction items. The Galabid website looked very professional. It was easy to view bids and see the winners. We didn’t have expensive items to auction off so because Galabid was free for us to use, we were able to raise some money for our non-profit organization.

April 2, 2022
Unprompted review
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Rated 4 out of 5 stars

Overall positive experience

Overall positive experience, had some issues with accepting payments but after opening and closing the auction it worked fine. User friendliness could be somewhat improved.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Second time using GalaBid

Second time using GalaBid (learned a lot from the first), this was 'the' most successful fundraiser Words on Wheels has had !! Thank you for the user friendly system & the chat service that answered our questions.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great app

Great app. Easy to use. Great reporting features. Our guest enjoyed the real-time bidding process. Great, great tool for your auction events,

March 31, 2022
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Rated 5 out of 5 stars

Brilliant free platform

We ran a school raffle through Galabid and it was so straightforward. We raised more money than usual because it was much easier for people to buy tickets online. Amazing to have a free platform that allows you to raise money for charity.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

GalaBid was fun and easy to use

GalaBid was fun and easy to use. It really saved us a lot of time on our silent auction. They made it easy for us to accept donations and payment through their app, all while keeping it free for us to use. We appreciated that we could choose to pass on the credit card fees our auction winners allowing the funds we raised to go directly to our youth.

March 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Galabid was free, easy to use, and professional looking

Galabid was free, easy to use, and made our silent auction for artists attending a papercutting conference look really professional! We got no complaints. I wish someone had bid on a trip, 😂, but all went well, and the support was there for us when we needed it setting up. Thanks!!!

March 31, 2022
Unprompted review

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