Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, fast response to an enquiry, information given as to which product would be suitable and delivery in a few days, great comms and product easy to use. Highly recommended

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Garage door opener

When one of my garage door openers failed, I contacted them for assistance. I sent a photo of the transmitter and they told me what to order. A replacement transmitter arrived the following day and I followed their instructions to reprogram it. It works perfectly. In summary: helpful service, rapid delivery, excellent product. Perfect!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Having just purchased a replacement…

Having just purchased a replacement remote fob for our existing garage door, we have received excellent service and back up. From initially helping to identify the correct fob required, then very helpful assistance in sorting through the required method needed in it's pairing with our control panel. Many thanks

July 16, 2026
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Rated 5 out of 5 stars

Terrific support.... and they didn't even sell me anything!

I was having problems with a 20 year-old roller-shutter door that was tripping the electrics. (Was not bought from Garage Door Parts UK.)

I described the problem and symptoms in detail on their "Contact us" web page and enquired whether a new controller they sell might fix the problem. Their engineer advised that actually the symptoms sounded like the door was catching the power lead. I had already looked for that possibility, but with the advice I checked again, feeling in places I couldn't see - and found the cable bared by friction against the roller. I was able to remove the motor and effect a repair myself.

So the advice they freely gave was very sound, and very much appreciated. They didn't make a sale on this occasion, but I know where I will turn when I do need parts in future.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Service not to be beaten?

Garage door broke on Sunday. I identified what was wrong and contacted GDL to see if they could help with parts that same evening. I got a response within an hour requesting a photo. Photos sent before 9.00am on Monday morning and parts ordered by 10am Monday. Parts arrived mid morning Tuesday. Door operational again by lunchtime.
Beat That!

June 8, 2026
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Rated 5 out of 5 stars

This is a first class company to deal with

This is a first class company to deal with. Particularly the customer service which we found exceptional. We contacted them expecting to purchase a new part but they suggested we tried reprogramming our unit instead, providing us with the necessary instructions. Issue resolved and unexpectedly at no cost too. Thank you so much!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant , I received , in my case, a new remote for my garage door. I had trouble following the setup instructions and contacted them by mail sending pictures of my setup. In a record time they point me out to the correct procedure.

June 9, 2026
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Rated 5 out of 5 stars

Highly recommended for Garage doors

I have had problems sourcing a replacement key fob for my garage for some time. Having found this site the problem was solved. GDP were able to identify my type of garage door and from that the key fob I required.
In addition to that they provided very clear and detailed instructions on programming the fob for my garage door.
They were very responsive, helpful and friendly throughout.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Additional garage door remote

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount.
The guys here checked, via photos the correct replacement (frequency etc) and despatched next day, with simple coding instructions. Worked perfectly within minutes.
All at much, much less than the suppliers for exactly the same product.
Amazing service. I can't recommend them enough.
Cheers guys.

May 21, 2026
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Rated 5 out of 5 stars

Excellent advice

Excellent advice, replacement fob arrived next day, instructions very clear, a doddle to set-up, working perfectly

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Garage door parts have exceeded all…

Garage door parts have exceeded all expectations. I ordered parts for my door paying £240, the fitter who I booked in absolutely butchered the garage door and left the door hanging to one side. I contacted garage doors to return a lock which the fitter hadn’t opened. The customer service team responded to ask what had happened, after a few emails and me sharing images, I told them I have been told I need a brand new door. Garage doors said they wanted to help me( I was surprised at how willing they were to support me) they helped me source a reputable fitter, stayed in contact with me over email. A few days later he came out and repaired my door with the parts I had purchased. I cannot recommend this company enough, absolute legends who helped me massively. I would have been £1200 down for a new garage door had they not have stepped in!

May 13, 2026
Unprompted review

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