Promised both a gas certificate and boiler service for 5 years as agreed. As with other customers, this has failed to materialize. Disappointing as the service was great up until this point.
GA Services
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See what reviewers are saying
Would give 10 stars if possible. First class service, competitively priced. Nothing was too much trouble right from the initial survey to the fitting of the boiler. Friendly, approachable - listen... See more
Company replied
Great service from start to finish. No heavy sales, just decent advice. The heating engineer and electrician that came were tidy, polite and efficient and caused minimal disruption. The boiler, a Worc... See more
Our boiler broke down last week, after receiving 5 quotes, only GA sent out a surveyor. He was courteous and knowledgeable. This gave me confidence there’s be no cost growth. The install was booke... See more
Company details
Information provided by various external sources
GA Services are your local boiler experts based in the South West. We specialise in the installation, servicing and repair of gas boilers. By solely focusing on boilers, we are able to offer an unrivalled, responsive service. We have a transparent pricing structure with prices clearly listed on our website and the opportunity to get an instant boiler quote online in seconds. We recognise the importance of keeping your heating and hot water going all year round and that’s why we offer emergency appointments and flexible working hours. By being Worcester accredited installers our customers can benefit from 12 peace of mind with the excellent Worcester Bosch 12 years parts and labour guarantee on their new boiler. We aim to make you a customer for life. Our excellent service includes a 12 month guarantee for all parts and workmanship carried out; reliable, highly qualified engineers.
Contact info
Unit 17, City Business Park, Somerset Place, PL3 4BB, Plymouth, United Kingdom
- 01752 957729
- info@gaservicessw.com
- www.gaservicessw.com
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Helpful efficient and clean .
Reliable and did a good job changing…
Reliable and did a good job changing toilet and radiator
First Annual Boiler Service
Whole process smooth and trouble free.
Friendly and accurate communications.
On time and efficient service.
Thank you.
Reliable & quick.
The best tradesmen and admin team
i wouldn't trust anyone else with dealing with my gas services. They installed and they service it. This time a new radiator addition that was sorted out tidy and fast. Qlex in the office was very helpful too and accommodating all my requests and the last minute bookings.
Very happy with what was done
Marc visited my dad (who can be hard to please) and serviced his fire with integral back boiler.
He came on time, did an excellent job, very reasonably priced, explained what he was doing and the limitations of certification, and, most of all, dad was happy.
I arranged the whole thing from afar. The lady who I spoke with initially was knowledgeable and helpful, arranged a more than responsive visit and the invoice and certificates were sent the day after completion.
There's nothing not to like.
Excellent service
Rapid response to the message I left on the answering machine re my boiler break down. A competent and experienced engineer came quickly and sorted the problem very efficiently. I shall use this company again .
They came when we needed them
They came when we needed them. GA Services provided prompt and satisfying same day call-out service when our gas boiler malfunctioned on a very cold day.
I wish all services were as reliable as this.
Very professional company. Highly recommend
Very professional company. Excellent service from first contact to the finished job. Thank you
Luiz and John replaced my radiator…
Luiz and John replaced my radiator valve and serviced my system quickly politely and efficiently. I cannot praise them enough
Can't go wrong
GA Services are always very helpful and we have used them for around 4 years now. We have recently moved and they have helped to service our gas fire place and install and re-locate a new boiler.
Mark is always friendly and gives you all of the information you need. The fitters for the new boiler were just the same and the new boiler looks great!
We find GA services to be competitively priced and very reasonable for the service provided.
Would definitely recommend.
Thank you!
Highly recommended!
Brilliant company
Brilliant company. Polite, efficient, knowledgeable. Rare to find a company of such great standard these days. Thank you.
Boiler service
I recently had my boiler serviced by GA Services they were very professional and Marc went above and beyond to carry out all aspects of the service. My 1 complaint would be that the price was too cheap! Would 100% recommend to anyone! Great company run by professionals
New Radiator install
We had a new radiator installed and the workmanship and quality were exceptional they placed protective matting throughout the house to ensure cleanliness!
5years Service Promise Issue
A brand new Worcester combi boiler was installed in my house in July 2020 by GA Services. I was told by the owner Gary (looks like owner's changed) and the installer Demo that the price included 5 years free annual boiler service. This was the reason why I chose them. I was also told that I would be notified when the annual service is due.
I haven't received any notification from them this year and contacted them in September about the annual service. I was told that the owner has changed and I need a written proof of 5year free servicing promise. Unfortunately I couldn't find any written proof and they declined to do the free annual servicing. They've also told me that I didn't contacted them on time and even if I find a written evidence, they won't do the free servicing.
I contacted Worcester and they advised me that their warranty is valid if the first service is done within the first 2 years. I had my boiler serviced with another company.
I would recommend you to get everything in writing and contact them at least 30days before your service is due. Otherwise, they may cancel their 5 years service promise.
I am experiencing the same issue…
I am experiencing the same issue regarding 5 year service contract. I was told by GA Services that our details would be entered into their computer system and the servicing would be worry free as they would contact me just before the service due dates to arrange servicing. This was pivotal in my decision to select GA Services for the boiler installation. GA Services are now quoting some small print in their Terms & Conditions which states that it is my responsibility to contact them regarding servicing. As I did not the 5 year contract is void. I do not understand how a, so called, reputable company could do this.
Replacement boiler
Quick turn around pricing up and what would have been a quick install date from the time I agreed. Covid got in the way but the team re-arranged after my isolation. Job involved new boiler, new condensate pipe under the floorboards to external wall for a sump. Completed as advised and left the area clean and tidy. The customer service team back at the office were also great when I spoke to them. Can’t recommend enough.
Very pleased with the whole experience…
Very pleased with the whole experience . The installer was efficient, tidy and very pleasant . Thank you all involved in the process.
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