We were recommended to Gateway Surveyors. In particular to a surveyor called Dilys, who covers our area. We were not disappointed. We left our details and were called back promptly. Afte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I were very impressed with the whole process. It was very easy to book a surveyor and we were able to book our survey within a week of contacting Gateway. On the morning of the survey,... See more
Company replied
I have used Gateway Surveyors a couple of times in the last few years and have found their team to be very helpful and responsive. In terms of the surveys and reports, James pays a lot of attention to... See more
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I came to Gateway following a recommendation from a friend and couldn't recommend them more. Their sales/booking team were always responsive/easy to get through to and even talked me out of getting a... See more
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Company details
Written by the company
"Please note: Gateway Surveyors - Private Clients operates as a dedicated division. We specialise in bespoke surveys and private instructions, distinct from our mortgage lending valuation services." Gateway Surveyors – Private Clients is the trading style of Gateway Surveying Service Limited, which was founded in 2005. We are a team of highly skilled professionals, providing Level 2 Homebuyer Reports and Level 3 Building Surveys throughout England and Wales. The Gateway objective is to present you with the facts so you are able to make the right decision about the property you are purchasing. And with all of our Surveyors being locally based to the areas they work, you can be confident that your accredited RICS Surveyor has the knowledge and experience to provide you with the highest quality report and service possible. Our friendly and professional Sales Team are always on hand to deliver a first class service and guide you through every step of the process. We recognise our strengths and believe our success lies in the knowledge and service we provide when working with our customers.
Contact info
Weston House, Bradgate Park View, DE73 5UJ, Chellaston, Derby, United Kingdom
- 01293 820233
- sales@gatewaysurveyors.co.uk
- www.gatewaysurveyors.co.uk
4.7
Excellent
251 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Excellent service.
Everything was handled quickly and efficiently. Everyone was polite and James the surveyor was excellent and went through everything with us when I rang him after we received the report.
June 10, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Very thorough report
Very thorough report. The surveyor was very helpful when I needed some questions answered. I would definitely recommend them.
June 5, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Fantastic experience, would use again.
I came to Gateway following a recommendation from a friend and couldn't recommend them more. Their sales/booking team were always responsive/easy to get through to and even talked me out of getting a survey that would have cost me more (massive props here). Our surveyor gave us a call before hand to check if there was anything we wanted her to look out for and then followed up immediately afterwards. Her report itself is clear, provides the high level information as well as the detail.
In summary, I had a great experience with Gateway and would use them again.
March 5, 2026
Unprompted review
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Efficient Survey
Overall, a very efficient experience. Survey was carried out on a Monday and received report within 48 hours. Received calls from surveyor as well.
May 13, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 4‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Wonderful communication and detailed…
Wonderful communication and detailed report completed within a timetframe. Our surveyors was really helpful following up with more detail too!
May 1, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Very approachable
Very approachable, understanding and good value.
A very comprehensive survey with easily explained feedback and items to resolve
May 5, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Excellent service and clearly written report
We had a phone call from the surveyor giving us an update straight away. The written report arrived within 2 days and was very clear and easy to follow. Excellent service.
April 27, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Very well organised
Very well organised, professional company
really helped in my current situation,
Thank you
April 27, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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I have used Gateway Surveyors a couple…
I have used Gateway Surveyors a couple of times in the last few years and have found their team to be very helpful and responsive. In terms of the surveys and reports, James pays a lot of attention to detail, the reports are extremely informative and have enabled me to confidently make decisions about the next stages of my house buying process. I've also recommended Gateway to a few people.
April 16, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Surveyor was really attentive
Surveyor was really attentive. I received a call before and after the survey. Survey results came back super quick would highly recommend!
April 22, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Proactive surveyor and well written report
Your surveyor was proactive in contacting me prior to their site visit and afterwards. They asked me what I would like them to look at and conducted themselves with integrity and professionalism. The written report arrived two days after site visit. It was comprehensive and clearly written and structured. I am grateful for the service received.
April 15, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 4‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
House survey
House survey
Gateway kept me fully informed. They asked if there was anything in particular that I wanted to have checked. The survey was easy to read, informative and provided in a timely manner.
March 27, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Jeremy was very helpful when I rang him…
Jeremy was very helpful when I rang him twice after the survey. I had a few questions to ask him and he explained in detail the issues I had raised regarding the house.
March 16, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
The survey was very clear and readable
The survey was very clear and readable. It was delivered to us in a good timeframe. We were pleased with the results.
March 24, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
I recommend Gateway Surveyors
This is the second time I have used Gateway Surveyors and as before they are a very sound company to deal with. Paul Summerfield provided a very thorough report on the property I was proposing to buy. He was very reassuring about the solutions to the various issues and I value his experience.
February 2, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Amazing Service, would recommend!
Dyllis from Gateway was amazing. Great communication, very prompt. We were kept informed throughout the process. We used her three times on different properties we were purchasing.
If Dyllis had any concerns she would always contact us and talk them through
The report was very thorough and in talking to our vendors Dyllis really took her time doing the survey.
The survey came through very quickly.
We really couldn’t recommend Dyllis enough.
March 11, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great srevice
Spoke to Dilys who went out of her way to fit us into her schedule and had report within 3 days. Great friendly service.
March 13, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
We chose a Level 2 survey and the…
We chose a Level 2 survey and the report was thorough, written in a way that we could understand, and gave us piece of mind with our property purchase. Excellent all round. Highly recommend Gateway Surveyors.
March 3, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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