We were recommended to Gateway Surveyors. In particular to a surveyor called Dilys, who covers our area. We were not disappointed. We left our details and were called back promptly. Afte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I were very impressed with the whole process. It was very easy to book a surveyor and we were able to book our survey within a week of contacting Gateway. On the morning of the survey,... See more
Company replied
I have used Gateway Surveyors a couple of times in the last few years and have found their team to be very helpful and responsive. In terms of the surveys and reports, James pays a lot of attention to... See more
Company replied
I came to Gateway following a recommendation from a friend and couldn't recommend them more. Their sales/booking team were always responsive/easy to get through to and even talked me out of getting a... See more
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Company details
Written by the company
"Please note: Gateway Surveyors - Private Clients operates as a dedicated division. We specialise in bespoke surveys and private instructions, distinct from our mortgage lending valuation services." Gateway Surveyors – Private Clients is the trading style of Gateway Surveying Service Limited, which was founded in 2005. We are a team of highly skilled professionals, providing Level 2 Homebuyer Reports and Level 3 Building Surveys throughout England and Wales. The Gateway objective is to present you with the facts so you are able to make the right decision about the property you are purchasing. And with all of our Surveyors being locally based to the areas they work, you can be confident that your accredited RICS Surveyor has the knowledge and experience to provide you with the highest quality report and service possible. Our friendly and professional Sales Team are always on hand to deliver a first class service and guide you through every step of the process. We recognise our strengths and believe our success lies in the knowledge and service we provide when working with our customers.
Contact info
Weston House, Bradgate Park View, DE73 5UJ, Chellaston, Derby, United Kingdom
- 01293 820233
- sales@gatewaysurveyors.co.uk
- www.gatewaysurveyors.co.uk
4.7
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Comprehensive survey and the report was…
Comprehensive survey and the report was user friendly and easy to understand. Prompt response to follow up questions. Would recommend.
February 20, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Very easy to organise
Very easy to organise and a very helpful team and knowledgable local surveyor.
February 16, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
My experience with dilys was great
My experience with dilys was great, her knowledge and the way she has helped me out was way and beyond what I ever expected
February 9, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Good communication from Surveyor before…
Good communication from Surveyor before and after Survey. Clear Report, easy to follow and understand.
February 5, 2026
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we are grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
🌟 Thank you so much for your 5‑star review! Your support means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything more we can do for you, we’re always here to help. Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Excellent quality report
I was extremely pleased with the Homebuyers Report produced. It was extremely thorough, of really high quality throughout, and explained everything in easy to understand language. It has been incredibly useful for us to understand what we need to resolve before we exchange contracts. When we move in to our new home, I can already see that it will be an incredibly useful document for us to reference as we make the remedial changes recommended in the report.
January 14, 2026
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
James crafted an exceptionally detailed…
James crafted an exceptionally detailed report and promptly addressed any additional questions with comprehensive explanations.
January 9, 2026
Unprompted review
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Dilys conducted an exceptionally…
Dilys conducted an exceptionally thorough inspection, identifying unexpected issues that we hadn't anticipated. The investment was well justified. She promptly arranged our survey and delivered the detailed report just 48 hours after her visit to the property.
January 2, 2026
Unprompted review
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Survey
The whole process was very efficient and easy, the survey report itself very well laid out and easy to understand with useful recommendations.
December 17, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Very pleased with the report concise…
Very pleased with the report concise and very easy to understand.
December 15, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great communication and fast response…
Great communication and fast response with report
December 5, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Survey was great and very detailed…
Survey was great and very detailed report was shared. Only drawback was communication, on the day of survey it was not communicated when the survey will be conducted and if we had any concerns. But received report within 3 days…
November 14, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
I'm sorry to hear you were not contacted by our Surveyor on the morning of survey, this is something we aim to do with all of our clients and I will be sure to feed this back to our Surveyor as a reminder to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Gateway Surveyors …
We were recommended to Gateway Surveyors.
In particular to a surveyor called Dilys, who covers our area.
We were not disappointed.
We left our details and were called back promptly.
After a chat it was recommended we should have a level 2 survey.
This was carried out within a few days with the report emailed to us within 24 hours.
The report was written clearly in a way we could understand.
It was very thorough and detailed.
The surveyor was at the property for approximately 3 hours.
We found the experience less stressful than expected and we would recommend this company.
October 16, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Nothing bad to say
Nothing bad to say! From booking the valuation with Dilys to getting the report sent over, it was all quick and easy. Very helpful and lovely lady. Very much would recommend!
October 7, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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Excellent service
Survey undertaken as arranged. Took account of issues raised in advance. Was called the evening of the survey for a verbal report and received the written report the following day. Excellent service!
October 10, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
James P was super helpful
James’ report was very thorough and when asked further questions he provided lots of detail and responded very fast.
September 5, 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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