Gear4 Reviews 

I like the look and feel. The back of my iPhone X shattered in the case the furthest it dropped was off my lap onto the console of my car. Which is far from 9ft. I sent an email but didn’t even get a response. And to think I switched from otter box to this. Would recommend Otterbox not these

Right after I posted this they responded I sent an email with the required info and of course never heard back again!!!!

Excellent , quick service & a very good website with breakdown drawings for parts ( KTM at least )
Alex was a great help over the phone, will use them again

Many thanks

I bought a Gear4 phone case for my iPhone 6s+ and was thrilled with it. I upgraded to an iPhone 7s+ and was advised by car phone warehouse that my existing gear 4 case wasn’t suitable as the camera slot was too small for the new phone. I therefore bought a gear 4 Piccadilly for my new phone. I am so disappointed as the side of the case are separating from the back and I now needs a new case paying £29.99 was a waste of money. I am not someone who is always on the phone to cause excessive wear, I keep it in my handbag in case of emergencies. Very very disappointed. Car phone warehouse wouldn’t help they said to get in touch with Gear 4 I have tried but can’t find a number to ring. I am not on any of the social media accounts so no one to help me.

My gear phone case caused my cards to scratch my 2 month old S10+.
I'm bitterly disapointed, don't buy this phone case.

Absolute garbage. Bought a case for my S10 Note Plus and it started fraying around the edges within two weeks. After a month it's so badly frayed I'm embarrassed to use it. Do not buy this junk !

Update: Response to Claire who has responded below...

The only option you offer is to provide a replacement case - which presumably will also fall to pieces within a month. You also expect me to pay the shipping costs of the replacement.

You guys stink.

Don’t waste your money, the entire back of my phone shattered underneath the case.

Such a shame. I've always had gear4 cases but when I bought the Oxford eco folio case for my new IPhone 11 Max it started to fray within just a couple of weeks of use. Carphone warehouse immediately exchanged without an issue but the whole point of buying the 'eco' option was that it was saving some plastic from being disposed of! Looking at other reviews this is a common issue. Surely the manufacturer tests these products before releasing them???

My gear 4 case is fraying and after 2 weeks went back to Carphone warehouse and it’s out of warranty and I need to contact the website but it doesn’t come up with British address how am I supposed to get a new cover with the lifetime warranty I actually supposed to have £34.99 for a cover that lasts 2 weeks is a joke anyone know how I can get in contact with a Uk version of gear 4 😱

Bought a new G4 cover at carphone warehouse with my Note S10+ expecting it to be bulletproof for the price. After less than a week fraying at the corners and now 3 weeks later the whole side and front is falling apart...embarrassed to even take my phone out with this third rate cover now ;-(. My previous G4 phone cover broke the latch after a few months of use...starting to see a trend with these guys.

Update: I was sent now a new replacement which is an 'Upgrade' on the original version, the new one has a little plastic bumper now to stop the fraying...suspect this is a common fault!! Good customer service though once the process was started, keep your receipt though!!!

Quality of this gesr4 Crystal is poor. Dropped iPhone 11 pro max and screen has cracked. Thought this case was guaranteed protection. Not worth £30 as clearly doesn’t protect. Not sure what warranty actually covers.

I bought three Gear4 cases in July but one had failed by November. The sides separated from the main case.
I have never seen that occur before, even on cheap cases and this one cost £29.99!
Carphone Warehouse advised that a warranty exchange could be obtained on the Gear4 website.
That actually entails paying £9.99 for postage to get the new case then another postage fee to return the old case back to America, or suffer a charge of £29.99 if it’s not returned.
I’m not impressed with the idea of probably paying half of the cost of the case to replace what is a defective product.
I won’t be buying another Gear4 product and will avoid Carphone Warehouse in the future.

Ive had my gear 4 case for around 2 months now first time ive dropped my phone and the screen is cracked thanks GEAR4 i will be trying to contact you in relation to compensation towards my now faulty iphone 11

Had my samsung 9+ case for
year now .. but all the sides and bottom have now split .I returned to CPWhouse were I bought it they referred me direct to gear4 .. but I cant seem to find a direct link to raise my issue but been a great case up until now does the job

I have tried, without success, to contact Gear 4 for a long time now regarding my Gear4 iphone case carrying a "lifetime guarantee"
The clasp broke several months ago and the case became very shabby looking quite quickly. Gear 4 have not responded at all and the retailer, Carphone Warehouse, where I paid £34.95 for the case, dont want to know.!!!

I’ve had the Piccadilly case for my iPhone 11 for just over a month. I dropped from 3 feet while getting out of the car. The screen and case both cracked. It’s a $350 mistake to trust this brand.

Both myself and my friends have had 2 cases (Oxford Eco). After only 4 weeks all 4 of the cases have become badly frayed. Considering how expensive the cases are, the quality is very poor indeed.

Dropped iPhone XS Max on back with Gear4 case on, and back of phone spider-cracked. Had dropped it previously, and case had protected phone. Not sure if there would be a product better than Gear4, but disappointed phone did crack with this case.

Both my husband and myself got these new gear4 cases with our phone upgrades in Carphone Warehouse. So disappointed that both of our cases have split down the edges and we haven't even dropped our phones. Such bad quality for the price of them. Wouldn't recommend.

Very poor protection.
Cards placed in card holder scratched the screen.
Phone was dropped from a height of 2 ft in case and it broke the bottom corner of the phone glass.
The case has completely frayed after 6 weeks of use.
Really disappointed with the quality of the case and lack of drop protection

Had a victoria case for less than 4 months before it fell apart (the back panel came away from the poorley glued protective edge)
Since July 2019 I've been asking for a replacement case but was sent one I didnt request. When asked about it in August I was fobbed off and told the requested one would be in stock soon and it would be sent to me... so essentially left to hope and wait.
2 months later I am having to chase up getting the correct case and no one has ever sent me anything, not even an apology email.

Meanwhile I've got a trail of emails that would scare you and feel like I've dealt with most of the customer service department as it's always a new person picking up my case and somehow not caring or botching it up further.

I dont understand how the case can be over £30, having seen it fall apart these cases cost pennies to make!!