Georgeplumbing Reviews 

137
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, most reviewers were let down by their experience overall. Customers frequently complained about exorbitant prices, expensive call-out charges, and unexpected extra fees added during visits. Consumers also mentioned aggressive behavior from staff regarding immediate payments, along with unfinished or poorly executed repair work that left issues unresolved. Some reviewers were happy with the prompt service, finding the engineers polite, knowledgeable, and easy to communicate with. A few people also noted that certain plumbing tasks and home renovations were completed efficiently and to a very high standard. Others appreciated when professionals took the time to ensure everything was done properly and smoothly.

What people talk about most

Service

Users describe negative interactions with service, highlighting widespread frustration over high prices for... See more

Price

Reviewers highlight negative aspects of price, frequently reporting exorbitant charges for minor plumbing... See more

Staff

Reviewers mention negative feedback about staff, highlighting that plumbers often lacked basic skills and... See more

Payment

People report intense frustration and distress regarding payment and financial demands. Consumers... See more

Customer service

Consumers find customer service to be extremely frustrating, consistently reporting being ignored and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Oh Dear absolute wrongun! Called with an emergency to Biggin hill. He was an hour away? pay by cash or card blah blah. Called me & said Im behind an ambulance rubbish will be at least an hour again a... See more

Rated 1 out of 5 stars

George Plumbing were prompt in contacting us when we called about a leak in the overhead tank. Although their plumber visited during in hours (and not out of hours), we were charged £45 call out f... See more

Rated 1 out of 5 stars

George the Plumber masquerading as a local company. £48 call out charge. Said the parts would be £273 plus labour. The next day a friend offered to look at it. Lifted the part out, said "a tube has be... See more

Rated 1 out of 5 stars

Do not use these scam artists. Called for emergency toilet leaking on a sunday . They replaced bathroom sink which still leaks and the toilet bodged with sealant so still have the original problem. My... See more


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1.3

Bad

TrustScore 1.5 out of 5

137 reviews

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1.3

All reviews

(137)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

24/7 emergency services · Eco-friendly…

24/7 emergency services · Eco-friendly business

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Google review summary
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5
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4.4
(47)

"Good job and willing to negotiate on prices."
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Shobia Hussain
Local Guide·31 reviews·33 photos
2 weeks ago
New
Overpriced | £400–500
I’m extremely disappointed with the service I received and, quite honestly, feel completely ripped off. …More

❤️🙏15

Response from the owner
6 hours ago
This is a fake review, reported to Google will be removed shortly!

Thank you!

Pooja Diwakar
Local Guide·14 reviews·15 photos
a month ago
Gregor The Plumber company is fantastic, they sent the plumber with hour of calling, the plumber arrived in no time and fixed the issue to perfection. Highly professional and polite staff. Highly Recommend!!! Thank you 😊
❤️4

Response from the owner
2 weeks ago
We are most obliged for your thoughtful review and warm recommendation. At George The Plumber Ltd, we have long taken great pride in delivering reliable craftsmanship, professional service and the highest standards of care to each and every customer. Your satisfaction is our greatest reward, and it is a privilege to have earned your confidence. Thank you once again, and we remain at your service whenever required.

Bernice Kilpin
5 reviews
a month ago
Plumber arrived within the timeframe. I am very happy with the job. Very professional.

❤️🤯2

Response from the owner
2 weeks ago
We are most obliged for your thoughtful review and warm recommendation. At George The Plumber Ltd, we have long taken great pride in delivering reliable craftsmanship, professional service and the highest standards of care to each and every customer. Your satisfaction is our greatest reward, and it is a privilege to have earned your confidence. Thank you once again, and we remain at your service whenever required.

L Grant
Local Guide·11 reviews·1 photo
a month ago
Great service, thank you
❤️1

Response from the owner
2 weeks ago
We are most obliged for your thoughtful review and warm recommendation. At George The Plumber Ltd, we have long taken great pride in delivering reliable craftsmanship, professional service and the highest standards of care to each and every customer. Your satisfaction is our greatest reward, and it is a privilege to have earned your confidence. Thank you once again, and we remain at your service whenever required.
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Shobia Hussain
Local Guide·31 reviews·33 photos
2 weeks ago
New
Overpriced | £400–500
I’m extremely disappointed with the service I received and, quite honestly, feel completely ripped off.

I was charged over £400 for a plumber who was at my property for less than 45 minutes, and the work actually carried out was simply applying sealant around my shower tray.

I was also told that the drainage would be looked at and inspected, but this was not done. Despite this, I was still charged over £400.

I have since made several calls and was told that someone would get back to me, but nobody ever returned my calls. I also sent emails raising my concerns and these were effectively ignored.

I completely appreciate that professional plumbing services cost money, and I have no issue paying a fair and reasonable price for work carried out. However, being charged over £400 for less than 45 minutes of work, when the additional work I was told would be done wasn't carried out, and then being unable to get any explanation or response, is extremely disappointing.

I feel that I was overcharged and treated very poorly as a customer. I would strongly recommend getting a clear written quotation and full breakdown of costs before using this company. Based on my experience, I would not recommend their service. I added review on Google and the owner replied stating it was a fake review. He has also done this on other 1 star reviews. I have email evidence which I would happily share to save others from hvaing the same experience.

July 25, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS PLUMBER.

DO NOT USE THIS PLUMBER.
Absolute rip off & terrible service.
The only thing they did well was respond quickly & arrange call out.
Can now see that is because they want to rip you off.
Charged us over £500 to clear a kitchen drain & problem returned immediately!
We called them to raise this & get them back out & they never came back to us.
Dreadful service.
The plumber who attended our property was abrupt & rude. Didn't listen or explain the problem.
As soon as we agreed to the work, the service completely changed & I'm not sure they're even qualified plumbers!!

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

I only gave this 1 because i can’t give…

I only gave this 1 because i can’t give them zero. Very rude and aggressive throughout. Wanted to do completely wreck my ceiling looking for a leak when it was obvious to me. Wanted me to pay so much more than I need too. Charged me for a call out and an inspection.
Then harassed me on the phone all day ti make me pay so aggressively and rude all the time. Even when I had paid they were still ringing and being aggressive.

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

Please be very wary when instructing this company, please read all the below 1* reviews and many Google Reviews before instructing this company.

They attended my property for an urgent leak which was diagnosed in a few minutes (very obvious leak) and then told me I'd receive a quote from the office. The quote was absolutely eye-watering, ridiculously priced, and I can’t understand how they can justify the cost. I obviously didn’t proceed.

Please read other reviews making the same claims, this appears to be their business model which is very unprofessional and unethical. AVOID at all costs!!

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE READ ***SCAMMER***

PLEASE READ ***SCAMMER***
*** DO NOT USE ***
Charged elderly mother £1200 to replace a toilet. Simple like for like replacement.
Came the first day and removed the toilet charging £600, wanted payment before leaving, and said he would be back the following day.

He had been due at 4pm and arrived 7pm and ‘worked’ for 2 hours.
Came the next day with a £75 toilet from screwfix.
Fitted the toilet.
Sent invoice via WhatsApp, when asked for VAT registration number he eye rolled and huffed.
When asked for amendment to show £600 had been paid the night before was further huffs and eye rolls.

After questioning the VAT and possible amendment the toilet was then taken back out claiming a leak AFTER showing it fully working and fine.

Another invoice was sent and the VAT had been changed to MAKE PIPEWORK FOR DRAIN AND SUPPLY PIPES - total still £1200
He didn’t bring any rags or blue roll, he went through 2 toilet rolls and used the bath mat on the floor - without even telling us.
Very rude and argumentative!!
Disrespectful to women.
Constant eye roll and huffing.
Strongly believe the leak was fabricated so that he could change the invoice for it to still remain at £1200.

DID NOT TAKE RUBBISH OR OLD TOILET AWAY FOR THIS PRICE

BACKGROUND INFORMATION FOUND
George The Plumber (George Plumbing and Maintenance limited) was registered with companies house 19th June 2026
The name was changed to Charlie Plumbing and Maintenance limited on 31st July 2026

The registered address is
58 Malvern Road, Swindon SN2 1AU

The address given on the invoice was
39 Newhall Street, Swindon SN1 5QT

Address that was given verbally on day one
58 Malvern Road, Swindon SW15 5QT

Company registered to
Mukhammadjon Sabridinov - this name appears NOWHERE ONLINE

Google says the company is local but we believe he came from Swindon each day which explains his tardiness.

THERE IS ANOTHER REVIEW FROM SOMEONE ELSE FOR THE SAME ISSUE
PLEASE READ
DO NOT EMPLOY THIS CON ARTIST
MOST GOOGLE REVIEWS ARE FAKE

August 20, 2026
Unprompted review
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Rated 1 out of 5 stars

George plumbing Birmingham

George plumbing Birmingham. I had a plumbing come to fix a toilet leakand he quoted us £275 for the job with £50 call-out charge. When I questioned him why is it so expensive he got all nasty and said to my husband do you own the house and he said no we both do and we told him to leave. We paid the £50 call-out charge only. I contacted the company and they sounded as this was a usual complaint and never questioned what I had told them. We got the job done by another plumber for £75 total cost.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Would not give it a star rating at all…

Would not give it a star rating at all but had to click 1 star to make the review.
This company is a SCAM entering peoples homes. Praying on vulnerable people as per previous reviews.
Advised £47 call out. Quote arrived after inspection for replacing inside mechanism of toilet cystern.
£47 call out.
£55 diagnostics.
Total price £709.20 fitted inc vat.
Cost of a brand new toilet fitted in the uk is between £150 and £495.
Classed it as an emergency call out because its Saturday.
Payed the £47 and refused the £55 diagnostic.
Waste of £56.20 and am now awaiting the invoice of payment with details.
This company are making £102 for 35 mins checks. Local plumber used George in Heanor.
These guys are making £2448 per 24hrs per plumber used a day and not even doing anything for it.
Scam scam scam....Avoid!

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Don't have George the Plumber.

Replaced toilet with completely different model, leaving gap between cistern and wall. Broke tiles. Fitted wrong seat. Threw one of our towels into the rubbish box. Didn't seal toilet properly. Poor command of English.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT GO NEAR THIS OUTFIT!

DO NOT GO NEAR THIS OUTFIT!! I called out an emergency plumber to fix a leak in my house urgently, contacting “George the plumber Evesham”. An outfit called PlumbFix Birmingham attended, charged me £622 for under an hours “work”, applied 2 plastic pipe caps, without the required pipe inserts - I found out later he forgot to cap a third pipe which started leaking, as well as one of the existing caps started leaking! I went to Screw fix, got the required parts and re fixed the leaks my self!! The plumber insisted on payment before he left - cash or bank transfer. I’ve sent a complaint and second complaint - no response! Do not risk your money with this rogue company!

August 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Total scam shame on police for not…

Total scam shame on police for not doing their jobs when there’s so much evidence they should be an example made by police as so many people with proof of fraud are asking police fraud squad and trading standards seem to not bothered by older people getting money stolen by them. There’s so much corruption since the illegal boats coming from France. No one seems bothered by this maybe we are getting used to idiots cant they see that they’re are not gaining anything they are just idiots who think that they are going to be better off.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

If I could give 0 I would! Totally scammed my mum. She had a leak coming through her kitchen ceiling cut a big hole in her kitchen and dining room ceilings! Said they fixed it and charged her £1,080, and wouldn't leave till she paid in full! When I went to have a shower there was no water! He had just turned an isolation scew of on a pipe. When mum turned it back on, water started leaking again. We had to get another company out costing a further £450+ £49 call out
We have found that 'George the Plumber' is an umbrella company for
Maer&G ltd we have been trying for weeks to get hold of people involved in both companies, we keep getting ghosted! We have since phoned the police fraud and bank hoping to get her money back! If you do find you get conned by this company please contact fraud police. The more that do the quicker there can get stopped from doing it to others. I have tried posting on their rating but 14 allow it as all their rating are fake!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

We feel absolutely ripped off

We feel absolutely ripped off by this so called 'company'! Someone came out yesterday and although we didn't state it to be an emergency, they sent someone out straight away. We were told it would be a £47 plus VAT call out fee. The guy that came didn't really seem to know much but said for an extra fee, he could do a diagnostic test to find out the problem. This would cost a further £300. Stupidly, we agreed. He came up with a 'solution' after not really doing anything, but said he was unable to fix it. He wouldn't leave until we paid and took a photo of the screen showing the payment had been made. We have since had another plumber around who said it was nothing to do with what we were told - what we had paid £300 for!! I'm so disgusted and feel stupid that we went with these cowboys! If I could rate zero stars, I would. DO NOT USE!!!!!!

August 10, 2026
Unprompted review
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Rated 1 out of 5 stars

I would leave a no star review if I…

I would leave a no star review if I could. It turns out that my 'local plumber' George Plumbing is actually a dissolved company and the actual company is UBR plumbing. This is a recently formed company which is quite frankly shocking. I had the same experience as others where they tried to inflate the price at every turn. Everything was done via email with acceptance from me required at every step. One of their quotes I told the plumber attending was quite frankly ridiculous and then it miraculously halved (thank goodness I refused the original quote). Same experience as others that I was hounded for payment and the plumber literally sat on my drive and refused to leave until I had confirmed. I sadly only realised after he had kleft that they had overcharged me. They agreed to a refund but since will not respond to any emails and so I doubt very much that I will ever see that arrive in my bank account. The most frustrating thing for me is that they literally do not care and there is absolutely nothing I can do about it! Except spread the word! PLEASE please avoid at all costs

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUDSTERS

FRAUDSTERS - AVOID.

They coerced my 86 year old mother into paying 850 pounds to fix her leaking boiler.

Despite pretending to fit some parts, the leak came back the day after ... investigation revealed a couple of towels stuffed into the boiler which delay the dripping just long enough to be paid.

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

George Plumbing were prompt in… answering my call and charging me exhorbitantly!

George Plumbing were prompt in contacting us when we called about a leak in the overhead tank.
Although their plumber visited during in hours (and not out of hours), we were charged £45 call out fee and £295 for a 7-8 minute job to apply sealant to the minor leaks in the tank, that I had already sealed.
I was NOT advised of such a high emergency one hour rate beforehand, and was advised on the phone whilst making payment AFTER the work was completed.
I have NOT been sent a receipt yet, but I was read a message at payment and recorded, to cover themselves that I understood the costs etc.
When I asked for a quote for a couple of other jobs, I was promised a quote, but I have not received this yet.

July 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Total scam

Total scam, so wished we had looked into this more before googling emergency plumbers following a leak.
This account is linked to several others AZ plumbing services, Noventra plumbing who we had to make a bank transfer to and UBR plumbing service who sent the invoice.
Charged £2518 for callout, tracing leak to back of boiler, cutting hole in kitchen ceiling and replacing a pipe and isolator switch.
Plumber wouldn't leave until bank transfer made and wanted to see photographic proof which I declined.
Rogue traders and trading standards informed, police informed and bank.. please do not trust any of the aforementioned companies, although I suspect the just keep disolving and opening under new trading names. Account which we transferred money to had only opened in July.
Feeling foolish but difficult lesson learned.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID! This company massively overcharges customers, uses pressure tactics to force payments from vulnerable people and sub-contracts to companies that claim VAT when they are not VAT registered, which is illegal.

It also claims to have been established for 73 years in when it was registered with Companies House in April 2026.

They charged my 81 year old mother more than £1,150 to replace a toilet cistern. The charge included £279 + 20% VAT for a £40 part (retail price, not trade) and £689 + 20% VAT for three hours of labour. They made her pay the charge there and then, leaving her upset and stressed.

July 29, 2026
Unprompted review
Rated 3 out of 5 stars

I’d be very wary

I left this review on Google reviews - but it wasn’t published (possibly because it didn’t sing the company’s praises and a five star) -
“Did a sterling job. Would recommend if you don’t mind paying north of £500/hour”.
My warning to everybody (and I’m quite shocked) is pay little heed to Google reviews.

June 15, 2026
Unprompted review

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