I filled total the deposit before returning the car in a petrol station less than 200 meter fir returning point and I wa s charged for refilling. It was the indicator of the fuel if the car. I tried... See more
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Extremely easy to register and set up the app - everything was done on the TGV as we travelled to our destination! Verification and checks were no problem for me as a UK citizen with a UK licence. The... See more
William is a very friendly and contact; His car is absolutely fine, technically ok and really clean. He himself answers all questions very quickly and gives you friendly help whenever it is needed... See more
I had an excellent experience with this car. It was clean, comfortable, and felt very safe throughout our trip. The car was easy to drive, reliable, and in excellent condition. It handled the roads ar... See more
Company details
- #12 of 19 best companies in Car Rental Agency
- #3 of 4 best companies in Car Leasing Service
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
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Car is safe
The car is safe and in good condition. We traveled around entire Lofoten without any problems. This car was a good choice!
Easy communication with the owner. They were available for all the information.
Very easy process
Our first experience of this service, and it was great
Extremely easy to register and set up the app - everything was done on the TGV as we travelled to our destination! Verification and checks were no problem for me as a UK citizen with a UK licence. The app is in English, which made following the process simple. Instructions from vehicle owners sre only shown in local language, so the ability to speak it or be able to access translation should be noted. Very clear instructions to find the vehicle, and the app walks you through pre- and post hire checks. Could be clearer about adding condition information, though (you need to mark each kind of condition you want to document before going to photos). The whole process was surprisingly quick, both pre- and post-hire, and completely automatic. We just wanted a vehicle for a days, and we got a nice, clean older car with AC that got us to where we wanted to go for half the price one of the big car rental services would have charged. Bravo! When we next travel to an area the service is active we will definitely consider using it.
Parfait !!.
Vehicule conforme à la description
Vehicule conforme à la description . Pascal est très arrangeant.
Recommandé
Communication facile, simple de se retrouver super aide avec l'application et arrangeant, merci! 👌
Excellent!
The car was delivered totally impeccable and on time. There was very good communication with the tenant, I would rent it again.
A safe interface between…
A safe interface between non-professional car rental owner and car rental user.
Not my first time using Getaround and…
Not my first time using Getaround and everything went smoothly. The car was clean and as expected from the description and pictures.
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