Giztop Reviews 

Order shipped out reasonably quick. Changed my mind after order and made a request through online chat and was contacted within 24 hours and order was modified without issue. Ended up having to pay a tariff to UPS (shipped to US) but that is no fault of the company.

I received my order in time and I love how effective the customer service was! What I ordered was perfectly packaged and there was no scratch, or something to get mad over. I'm happy with everything I got and because of that, I'll probably order again in the future!

I bought the new xiaomi 17 pro max from giztop the phone was in-stock i paid extra for the express shipping which would get the phone to me in 10 business days. Its been 7 days so far since i purchased the phone and they still haven't shipped the phone . everytime i contact them they keep saying not to worry it will be shipped, i contacted them again yesterday and said they will pass on the message to get my phone shipped. Now the only think i can think of is they are selling phones that are out of stock !! Why did i pay for express shipping i don't understand at least tell me the truth instead of making me wait and worry about not receiving the product i purchased or send my money back for the express shipping that i paid extra for !!! I will give them tis tho they are quick to reply my messages just not very good at solving problems

Good shipping, came in time and not broken.

This is the third time I order a phone from this store and everything always goes perfectly. Good and fast service! I hope it's always like this! I highly recommend this store!!!

The payment was easy and the service excellent, I'll buy from them again for sure.

Giztop did not declare the correct values on the commercial invoices. If we were to get audited in the future, we would get in serious trouble for avoiding duties and applicable tariffs. Because of this, we will not be buying from Giztop any more for anything in the future.

The site shows availiable products which do not exist and they don't know if its going to be availiable ever again, so they guide us to other products after the purchase.

Pretty great prices and quite a lot of devices to choose from. Bought a Redmi K80 ultra from giztop, pretty happy with my purchase. Shipping took around 2 weeks with express. Definitely would order again in the future.

the product arrived very quickly with no problems . There was a custom fee sent to me after the delivery but all was explained and described. The product ordered was as described in perfect condition. I would buy again because of the good service and thevery good prices

What is this? In early July of the 25th year, I spent about 600 dollars for the OnePlus 13. Not only did they send a defective non-working device, but I also waited two months for my money to be returned. Now they are returning an amount of 55.09 dollars less. This is disgraceful! How did they calculate this?

High availability of products, fast response, a bit hard to abtain assistence. Good Overall, but can do better

got my first order with no problems and full of satisfaction.product undamaged and delivered in time with tracking.

Unfortunately, I had a very bad experience with Giztop this time. I ordered a Vivo X Fold3 phone from their sale page that was advertised as “almost new.” What I received, however, was clearly a repaired device: there is glue residue around the screen and hinge, the screen has obviously been replaced, and every time I open it there’s a cracking sound. On top of that, both screens show visible and tactile scratches.

Selling repaired devices is fine, but they must be clearly and accurately described in the product listing. Giztop offers a return, but they expect me to cover the full cost of shipping back to China, which I find unacceptable given the misrepresentation.

I have already contacted PayPal and my ING credit card company to dispute the transaction and seek assistance.

My new Smartphone, from China to Switzerland in just 7 days!
Everything was very well packed, no damage..
Google playstore got pre-installed by Giztop, out of box ready to use in europe.

Perfect service, can recommend!

It was a quick and easy to order and the shipping was fast. Also, for some reason, I got 2 of the same item despite ordering 1. I won't complain if I get freebies :)

Was not informed about dues from fedex. They should stop stating price and not adding tariff cost if they want to sell an item state cost with tariff.