Giztop Reviews 

2,110
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that all of their purchased items always arrive securely, properly protected, and in wonderful condition. Consumers also genuinely appreciate the remarkably competitive prices and the very wide selection of available electronics and mobile devices offered on the platform. However, some customers also noted unexpected customs fees and additional import tariffs upon delivery depending heavily on their specific destination country. Some reviewers were not happy with occasional shipping delays and lengthy waiting periods before orders were finally dispatched from the online warehouse.

What people talk about most

Product

Customers report positive experiences with the product, highlighting that items arrive factory sealed and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient shipping and... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs and significant... See more

Customer service

Users describe ambiguous interactions with customer_service. Some consumers praise the responsive, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(2,110)

165 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away

Cancelled order, confirmed cancellation, they sent it anyway. Won't refund even after I refused package and was returned to them. Scammed aver $1100.

June 29, 2025
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Rated 1 out of 5 stars

Little bad experience with giztop this…

Little bad experience with giztop this time. Customer service wasn't good enough. Tried to add something to my order and didn't happen in three days. After three days I have been told that it's sold out know. Delivery was also late. They were saying European warehouse.but delivery came from china. Last time I had ordered charger and it stopped working in few weeks. I didn't replaced the only reason was mentally get depressed for 20 or 30 euro for order and returns postage.too much hassle

July 7, 2025
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Rated 1 out of 5 stars

Mediocre support

If you're buying something here, expect to have no support if your package is lost. I never got my package and they refused my refund. Will not use giztop from now on.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Legion Y700 Gen 4 Elite

I bought a Legion Y700 GEN 4 with the large G9 controller. I was concerned about having access to Google Play store as I live in the UK. I enquired and Jessica replied back swiftly to explain it would be preinstalled on there. My order arrived in 6 days to the UK packed very securely. Had to remove some Chinese apps or silence them etc but I am overwhelmed with the quality of the Y700 gen 4. Plays Ps2 and Gamecube perfectly. I discovered Giztop through ETA prime on YouTube reviewing the tablet... I strongly recommend *****

July 11, 2025
Unprompted review
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Rated 3 out of 5 stars

Oppo comes in several versions

I was naive in ordering my Oppo Find ND. The model choices were not clear and I received one which has tooo much Chinese. I only read English, and directions in Chinese are a near total waste of money.
But the camera and the photos it takes are fantastic!

June 3, 2025
Rated 5 out of 5 stars

Very good phone, good price.

I am very satisfied with the purchase. The store itself attracted customers with low prices of the products offered, good descriptions and shipment status tracking. I ordered OnePlus 13 and a case. The whole thing arrived in Poland on time.

July 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

The delivery was very fast. The site is very intuitive and easy to use. The phone is amazing - best I ever used! Highly recommend!

June 6, 2025
Rated 5 out of 5 stars

Purchasing phones from Giztop

I bought three phones from Giztop and the service has been amazing from start to finish. The arrival time from start to finish has been amazingly fas, and in the future I will continue to keep purchasing phones from Giztop.

June 6, 2025
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Rated 4 out of 5 stars

Good price, decent delivery but support is lacking

I ordered an OPPO X8 Ultra from Giztop and had it shipped to Melbourne, Australia. Out of all the Chinese-based online stores I looked at, Giztop offered the best price by far. The phone was shipped via DHL out of Hong Kong, and I didn’t have to pay any extra import duties, which was great.

However, communication was pretty poor. It took about 4 business days from order confirmation to dispatch, and during that time there were no real updates. I tried contacting their live chat, but all I got was a generic “your order is coming” with no ETA or further detail.

That said, once the phone was shipped, it arrived promptly and in perfect condition. So far, I haven’t had any issues with the device itself it’s been running smoothly.

My main concern is what happens if something goes wrong. Based on the limited communication and vague support, I get the impression that warranty or after-sales help could be a real struggle.

If you’re confident the product won’t need support and you’re mainly after a good deal, then Giztop is worth considering. Just be aware: you’re trading customer service for cost savings.

June 5, 2025

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