Navigating the various monthly deals to find one that gives a good discount for your chosen frames and lenses takes a while, hence a fair delay in placing my order. Working out your pupillary distance... See more

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Company details
About Glasses Direct
Written by the company
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company

- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk

Get 2 pairs of glasses from £15!
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Excelent fit and quick delivery.
Great product/ service and price
Fast delivery
Fast delivery. Exceptional service and excellent quality glasses every time.
The fact that you can try the glasses…
The fact that you can try the glasses on at home before you buy. Then the quick service when you order.
Quick delivery was 6 days from ordering…
Quick delivery was 6 days from ordering to receiving but is a simple prescription.
Great prices for great glasses
Great prices for great glasses. Quick delivery. Can’t fault them.
Really great deals and great quality
Really great deals, I am a return customer as the quality of the glasses are great. Customer service went over and beyond to sort out my glasses as I sent it to the wrong address. It was a great experience buying from glasses direct. I always recommend them to friends and family.
Very easy to order your glasses with…
Very easy to order your glasses with expert advice on hand they are very professional and your glasses are delivered in a very short time not to mention the value for money
Quick delivery and quality item
Quick delivery and quality item, especially for the price. The whole process was easy and went smoothly.
Love the glasses
Easy process from start to finish plus a great price.
Lightweight, designer, reactor light glasses for under half the price quoted to me from a high street company for their base glasses.
Easy to use website to order and notified all the way about processing and sending the glasses out to me. I put them on and have not taken them off since.
Massive thanks to the customer service…
Massive thanks to the customer service team!! Quick and efficient service.
Really easy to choose and order my new…
Really easy to choose and order my new glasses. Loved the Pupil Distance check which I didn't receive on my prescription. My new varifocal glasses arrived quickly and I'm loving the fit and sight when driving, on my pc and phone. Reasonably priced too. Thanks GD
These are the best pair of glasses i've…
These are the best pair of glasses i've had so far , light , excellent for driving and the smaller size of the lower bifocal lens is exactly the right size
Great glasses. Great fit great price
Great glasses.
I looked online, used the "try on" feature to check to look.
Entered my Boots prescription.
Checked the fit measurements which are on the side of the frame on my old glasses to see if the glasses I picked would fit...they were the same so ordered.
And less than 2 weeks later, my 2 pairs of glasses arrive.
Perfect prescription, perfect fit for the cost of £49.
Fast delivery
Fast delivery, great specification for the price. In the summer sales, Glasses Direct are one third of the price charged by local opticians. Quality of the frames and lenses are superb.
May use AI-assist with repliesRead more
The reactolite aspect is not very good
The reactolite aspect is not very good, doesnt seem like sunglasses even tho it does change slightly

Reply from Glasses Direct
Very fast service with constant updates…
Very fast service with constant updates to keep you informed about your order.
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