Delivery of boiler was very poor by DX a complaint was made. Installation was carried out by James who was great very pleasant and personable. He worked so hard to install boiler in a day and achieve... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
recently had a new boiler installed and I’m really pleased with the whole service . The installation was carried out efficiently and to a high standard, with everything explained clearly along the w... See more
Company replied
Glow Green employed efficient respectful staff. The person named Joao who came to install the boiler in my kitchen knows his job well, he worked endlessly the minute he arrived with care and no fuss.... See more
Company replied
I was really impressed with the service received from Ian the engineer from Gliowgreen . He was very thorough, explained what he was going to do and discussed his findings with me before leaving. Such... See more
Company replied
Company details
- Boiler Supplier
- Air Conditioning Contractor
- Gas Engineer
- Heating Contractor
- Solar Energy Company
- Solar Energy Contractor
About Glow Green
Written by the company
Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills. We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps. Call us today, for a fixed price quote over the phone, with no home visits required.
Our fully remote process means you don’t spend days or even weeks waiting for a home visit.
Why Customer's Love Glow Green:
Contact info
Avalon, 5th Floor, 26 - 32 Oxford Road,, BH8 8EZ, Bournemouth, United Kingdom
- 0330 113 9488
- customer.relations@glowgreenltd.com
- www.glowgreenltd.com
4.7
Excellent
14K reviews
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Reply from Glow Green
We appreciate you taking the time to leave us a review!
Excellent Service
Competent and friendly Engineer who carried out a thorough boiler service.
April 1, 2026
Reply from Glow Green
We're so glad to hear that you were pleased with the competent and friendly engineer and the thorough boiler service!
Engineer rang me stated what time he…
Engineer rang me stated what time he would arrive and he arrived on time polite friendly experienced chatted would certainly recommend this engineer Adnan
April 1, 2026
Reply from Glow Green
We appreciate you taking the time to leave us a review! We're happy to hear that the engineer was punctual, communicative, polite, friendly, and experienced.
Good instalation …
The engineers arrived on time and completed the installation efficiently. They took care with the carpets near the installation were protected from damage. And dealt with any problems that arose.
March 25, 2026
Reply from Glow Green
We're happy to hear that the installation was completed efficiently and that our engineers were punctual and careful. Thank you for acknowledging their problem-solving skills and care.
Engineer was on time very polite and…
Engineer was on time very polite and efficient
April 1, 2026
Unprompted review
Reply from Glow Green
We're happy the engineer was punctual, polite, and efficient. Thank you for your positive feedback; we appreciate it!
Very good throughout
From initial discussions on quotation to completion of work, couldn't be faulted. Price very good too.
March 22, 2026
Unprompted review
Reply from Glow Green
We're happy to hear that you were satisfied with our work, from the initial quote to the project's completion. Thank you for your positive feedback!
I found booking an engineer for the…
I found booking an engineer for the annual boiler service on online very difficult but on calling glowgreen, I mentioned to sort this out. I'm glad there is an option to call for an appointment.
March 31, 2026
Reply from Glow Green
We appreciate your feedback and are sorry the online booking was difficult. We're glad you were able to book your boiler service by calling. We'll review the online process.
Professional service provided by Sean…
Professional service provided by Sean the technician and his team Glow Green
March 31, 2026
Reply from Glow Green
We're happy to hear that you received professional service from our team. Thank you for sharing your positive experience with us!
Annual service of boiler
The booking of the service was prompt and the service engineer called daud was very efficient and polite.
March 31, 2026
Reply from Glow Green
We appreciate your feedback! We're happy to hear that the booking process was prompt and that the service was efficient and polite.
Ian called ahead to confirm when he…
Ian called ahead to confirm when he would arrive to service the boiler. Ian was very friendly and explained what he was doing. A great asset to your company.
March 31, 2026
Reply from Glow Green
We appreciate you sharing your feedback! We're happy to hear that the engineer contacted you and explained the boiler service. Thank you for your positive comments.
Greig
Greig, who fitted the new boiler, did a fantastic job, explaining everything we needed to know about the devise.
March 31, 2026
Reply from Glow Green
We appreciate your positive feedback! We're happy to hear that the boiler installation was fantastic and that everything was clearly explained to you.
Tom was amazing
Tom was amazing, really clear communication tidied up as he went and explained everything clearly.
March 31, 2026
Reply from Glow Green
We're happy to hear that the communication was clear and that the work area was kept tidy. Thank you for your positive feedback!
Reply from Glow Green
We're happy the engineer was on time, polite, and very good. Thank you for your positive feedback; we appreciate it!
SEAMLESS FROM BEGINNING TO END
SEAMLESS FROM BEGINNING TO END. EASY WEBSITE AND QUOTE DELIVERY WITH A GREAT PHOTOGRAPH PROCESS OF ALL OF OUR EXISTING GAS BOILER INSTALLATION AND SEALED SYSTEM. PROMPT RESPONSE TO ALL QUESTIONS. EXCELLENT MATERIAL DELIVERY ON THE DAY SCHEDULED BY A VERY HELPFUL DRIVER. IMPECCABLE INSTALLATION ON THE DAY AND TIME CHOSEN AND NEW BOILER DELIVERED IN THE DAY. NO EXTRAS OR QUOTE QUERIES AND A VERY RESPONSIVE CUSTOMER SERVICE CENGTRE. ALL AFTER INSTALLATION [PAPERWORK DELIVERED TIMELY BY DELIGHTFUL AND COMPTETENT CREW. WELL DONE TO ALL AND MANY THANKS. WILLIAM AND DIANA.
March 26, 2026
Reply from Glow Green
We're happy to hear that you had such a positive experience from start to finish! It's great to know that you were pleased with our website, quote delivery, installation, and customer service. We appreciate your feedback and many thanks!
Ben the engineer text me night before…
Ben the engineer text me night before with an hour slot , he was polite , on time and explained everything he had done . I was very pleased
March 30, 2026
Reply from Glow Green
We appreciate you taking the time to leave us a review! We're happy to hear that the engineer was communicative, punctual, polite, and thorough in their work.
Excellent service all went very well…
Excellent service all went very well with no disruption
March 29, 2026
Reply from Glow Green
We appreciate your feedback and are happy that our service was excellent and went well without disruption for you.
My experience with the member of staff…
My experience with the member of staff that came to my house was very pleasant he was fast and answered all my questions with details I would recommend to friends and family
March 30, 2026
Reply from Glow Green
We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the staff member's speed and knowledge. Thank you for your recommendation!
Excellent service
Excellent service, prompt, polite, tidy and efficient. Complete satisfaction with the new boiler (even after one month) and the work performed.
February 23, 2026
Unprompted review
Reply from Glow Green
We appreciate your positive feedback! We're happy to hear that you were pleased with our prompt, polite, tidy, and efficient service and your new boiler.
Reply from Glow Green
We appreciate your feedback and are happy you found our service friendly and efficient. We're also glad booking was easy, and you received good aftercare.
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