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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with their purchases, frequently highlighting the compact and convenient design of the products, which allows for simultaneous charging of multiple gadgets. Many people appreciate the fast delivery and the overall quality and design of the items, finding them particularly useful for travel due to their versatility and ability to replace multiple chargers and adapters. However, some people were not happy with the product's quality, reporting issues like items stopping working after a short period, included cords having connection problems, or devices being underpowered. Some customers also mentioned slow charging, especially for multiple devices, and difficulties with customer service regarding product faults and warranty claims.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. While some customers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and prompt... See more

Quality

People report ambiguous experiences with quality. While some customers praise the excellent product quality,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, versatility, and compact... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast response and... See more

Based on these reviews

Rated 4 out of 5 stars

I’m really happy with my purchase of the GoDashed Power Bank! I recently traveled to Hong Kong and was relieved that it came with a multi-plug adapter — it worked perfectly with the different outl... See more

Rated 4 out of 5 stars

I love the product and would definitely recommend it. Comms were slow when I followed up about delivery and and spare plug adapters. I had to follow up twice. Otherwise I’d have given 5 stars.

Rated 5 out of 5 stars

Many range of products that are built in good quality although it’s a little bit pricey. Hopefully it lasts. I purchased it in preparation for the upcoming overseas trip that require different typ... See more

Rated 5 out of 5 stars

GoDashed are fantastic products. I started with the travel pod and then bought the power bank. I haven’t travelled with them yet but they are just what I needed, allowing me to ditch all electrical i... See more


3.9

Great

TrustScore 4 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Dashed to the rescue

Having been in situations where having back up energy wasnt available, it's now having the ability to have power at your ready (as long as you have charged the Dashed power bank)

January 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Incredible customer support and service

The team sent me a new charger after my previous one melted my AirPods. As it turns out the AirPods were bootlegs and it wasn’t the charger’s fault at all, but the faulty AirPods. My trust in the Dashed charger remains in tact. It is still the best and most reliable charger on the market.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese garbage! Good for one night!

Company claims to be “Canadian - Not USA affiliated” and to have multiple warehouses for shipping yet my order shipped from China. Item is cheaply made and stopped working after one night! First, the included power cord started having connection issues causing the power light to turn red and the watch charging pad not to work. I switched to a higher quality cord. Then, the very bright night light started randomly turning on waking up my wife and I. For the price this product should last longer then one night. Avoid this cheap Chinese garbage. Company is likely a scam.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Materials Feel Cheap

I purchased the Dashed® HomeBase (4-in-1 Charger). The product they sent had a label seemed similar to labels I've received from AliExpress. I also noticed that they were creating fake reviews--there were 5 of the same ones. I called them out on this, and they deleted them. Don't trust this company.

January 2, 2026
Unprompted review
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Reply from Godashed

Hi Fraser,

As you were unhappy with the quality, yet not wanting to return the item, we issued you a 20% refund as a goodwill gesture. You accepted this.

If you would like a full refund, please return the device as per our return policy.

Have a nice day.

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Rated 1 out of 5 stars

Things to be aware of before you buy - underwhelmed

The device is ok, +ve the battery charge power.

Negative - almost impossible to get out the built in cables with out something to prise them out.

No mentioned that airlines are now banning charging them or using the wireless charger during flights. This means they will not let you even use the battery charge using cables.

The device when plugged into the wall in certain countries with adapter, is upside down falls out of the wall

My view is it is ok… average on customer promise.

Some are simple design fixes, the airline policy is more complex. For the price, I would probably give it a miss and I purchased 3.

January 8, 2026
Unprompted review
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Reply from Godashed

Hi Dave,

Thanks for your review, to clarify your points:

1) Airlines banning chargers
This is not accurate. A handful of airlines are not allowing powerbanks to be used onboard. Most still do. This rule also does not restrict you from taking it on board, and using it on your travels, which is the purpose of the charger.

2) Built in cables
It is unusual to hear that you're having trouble pulling out the built in cable. They will be a little firmer on first use, and over time become easier to remove though. 99% of people use their fingers without issue, and do not require anything else.

3) Falling out of the wall
It sounds like you may have been inserting this the wrong way. In almost all instances, the adapter sits North, with the chargers weight dropping to the ground.

Thanks for sharing your feedback.

Rated 1 out of 5 stars

Underwhelming and poor support

I bought three of them. One didn't work out of the box but since I hadn't opened it right away they wouldn't replace it (50 day limit). The other two do work but are a bit underpowered and undercapacity. The apple watch charging isn't very good unless you remove the strap every time.

December 23, 2025
Unprompted review
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Reply from Godashed

Hi Paul,

I am sorry that you had some issues. We do provide 50-days for you to assess the products and make sure it is right for you. This is ample time to ensure you are happy with the product.

You should not need to remove your strap. Simply unclick your band, so it lays flat on top of the Watch charger.

Have a nice day.

Rated 1 out of 5 stars

Poor service from start to finish

A dashed disappointed

I bought a power bank from Dashed and was later emailed to say delivery would be delayed because it was shipping from China. I needed it for an upcoming holiday, so requested a return once it arrived and ordered one next day on Amazon instead.

I followed the company’s written return instructions exactly and declared the contents accurately. Because of this, the parcel was intercepted and the item destroyed due to lithium battery transport rules.

Despite this happening as a direct result of following their instructions, Dashed have refused to refund either the item cost or the return postage. Customer support keep referring to general regulations but will not acknowledge the incorrect guidance they gave.

The issue isn’t the regulations - it’s the failure to give correct return instructions and then take responsibility when those instructions caused the loss.

Proceed with caution if you may need to return items containing lithium batteries.

December 30, 2025
Unprompted review
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Reply from Godashed

Hi Helen,

We’re sorry to hear you were disappointed and would like to clarify a few key points for readers.

Our return instructions outline the conditions a return must meet to be accepted, such as condition, packaging, documentation, and timeframes. They do not provide shipping advice, specify a carrier, or state that lithium battery items can be returned via standard international post.

Lithium power banks are classified as restricted goods and must be returned using an approved carrier and compliant service. These are legal requirements enforced by postal services and couriers, not discretionary policies set by us.

This return originated from the UK, where returns are required to be shipped internationally to our warehouse. In other regions where we operate, returns are processed locally through in-country warehousing, which avoids international lithium battery shipping restrictions.

In this case, the return method selected was not accepted by the carrier and the item was intercepted under their hazardous goods policy. When shipping internationally, the sender is also required to select how undeliverable items are handled. Based on the outcome, the carrier applied disposal rather than return to sender.

As the item was never returned to our warehouse, we were unable to process a refund. Customers in all regions, including the UK, are able to return this product successfully by using compliant services.

We understand this was frustrating, however the outcome was determined by the carrier’s handling of restricted goods rather than incorrect return instructions issued by us.

Kind regards,
Dashed Support

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Rated 1 out of 5 stars

Avoid

Avoid. Absolutely appalling customer service for UK customers. Ordered a travel charger as a gift for Christmas on the 30th November. Received an email acknowledging my order and then a further two saying it would be with me soon. Ten days later (11th) received an email addressed to someone else(!) saying that it was out of stock. Queried it and was told they had had a rush on orders but that more stock would be arriving in 10 days but if I didn't want to wait then they could refund me. I asked for a refund but didn't receive a reply. Chased it up and eventually after six days they said they couldn't refund it because it had been dispatched. Tracking is nonsense and shows it didn't even leave the warehouse in China until three days after I last emailed them. I have sent all their emails and the tracking to my credit card provider and will be refusing delivery.

December 22, 2025
Unprompted review
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Reply from Godashed

Hi Jessica,

Thanks for your review. We’re sorry this experience was frustrating and would like to clarify a few points for readers.

During Black Friday we experienced an unexpected surge in UK orders, which resulted in a small number of orders being placed as stock was selling out. As soon as this was identified, affected customers were contacted and offered the option to wait for incoming stock or receive a full refund.

In your case, we had not received a reply from you, so we shipped the order out as a priority and paid extra for expedited shipping at our cost. It was only after we shipped the item, you requested to cancel. Once an order has shipped, we are unable to cancel it. At that point, our policy is to process a refund once the item is returned to us.

Based on the courier’s timeline, the parcel was on track to arrive before Christmas, as requested, and ahead of schedule.

Our team worked to meet the delivery request and acted in line with our policies at each stage.

Warm regards,
Dashed

Rated 1 out of 5 stars

$160 for a charger, got mascara instead?!

I ordered a Dashed TravelPod charger and paid extra for priority shipping. Instead, I received a Lokolash mascara serum… what the actual hell?
I tried calling their number and the voicemail said all staff were “away from the phones doing orders.” So do they not even have proper customer service or dedicated phone staff?? For a company charging over $160, this is honestly a joke.
Still waiting for a proper response and for them to fix their mistake.

December 11, 2025
Unprompted review
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Reply from Godashed

Hi Raecil,

Really sorry about the mix-up here as expressed over email. One of the warehouse team accidentally placed your courier label on another brands order which resulted in the incorrect product being received.

As soon as we were made aware of the issue, as you originally called outside business hours; we organised your replacement and sent this out within an hour of being informed of the mixup. Which I see has since been delivered, so we feel this review is a little unfair.

That being said, we hope you have a lovely trip overseas.

All the best.

Rated 5 out of 5 stars

Reliable power when you need it.

Received the products quickly, and they are fantastic. Zero issues and reliable power for our journeys.

October 10, 2025
Unprompted review
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Reply from Godashed

Thanks for the support! That's great to hear. 😊

Rated 5 out of 5 stars

Great product

Great product. Perfect for travel or home use!

November 7, 2025
Unprompted review
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Reply from Godashed

Thanks for the kind review 😊

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Rated 5 out of 5 stars

What an excellent product

What an excellent product. It is times like this that make you proud to be a New Zealander. We don’t say this every day but we are proud and grateful for people who are so clever to invent such awesome products. Thank you!

November 25, 2025
Unprompted review
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Reply from Godashed

Wow! What an amazing review to read. That's really kind of you Christiaan, we really appreciate your support! 😊

Rated 3 out of 5 stars

Go dashed

Works and nice and compact. Handy to have the different country plugs and travel pouch, but slow to charge and runs out of battery fast.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best buy ever, no regrets😁

Bought one to try it out a month ago, loved it and was obsessed so I bought 2 more during black Friday and they included a free item. What makes it so cool is that it comes fully organized with a travel case❤️ oh bonus is how fast it was delivered to me. Ordered yesterday and I got it the next day❤️❤️❤️❤️❤️

November 20, 2025
Unprompted review
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Reply from Godashed

Thanks so much for the feedback Helena! So nice of you to continue to support us, it's much appreciated. 😊

Rated 5 out of 5 stars

Handy item for travelling

Many range of products that are built in good quality although it’s a little bit pricey. Hopefully it lasts.
I purchased it in preparation for the upcoming overseas trip that require different type of adapters while functional as a power bank and it charges back fully 100% in less than 3 hours.
The only downside of this product as I tested not to use for awhile after it’s fully charged after power bank was used up, the power drops down to 86% (shown on the device).
Other than that, happy with this kit that can enhance my travel experience become practical and easy.

October 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product, shipped and delivered when I needed it! Charges wirelessly my wife’s new apple watch series 10, where my series 4 physical cable did not provided enough power! Had all the things we needed when we needed it, lightning, usb c, and wireless charging for top ups throughout our day, for multiple phones.

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware

Ordered the travelpod thinking what a great way to travel! Little did I know that it could not adequately charge ALL devices as it claimed - particularly poor with Apple Watch BUT it was convenient until it would no longer recharge. I contacted the company and the initial response was basically oh well, I guess you let the battery drain down to zero. I HAD NOT! In fact there was still a small charge left but it would not recharge. Following more dialogue i was told that the manual clearly states that letting the battery discharge to zero destroys the battery. I asked where in the manual it states that and I was sent this:

Important: We recommend not allowing your device to run completely flat.

I guess “we recommend” should be interpreted as under no circumstances let the device run flat because it will destroy the battery.
Really pathetic customer service - they are not willing to stand by their product. Would not recommend this product nor the company to anyone.

October 27, 2025
Unprompted review
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Reply from Godashed

Hi Babette Cohen,

We’re truly sorry to hear about your experience and that you’re disappointed. We always want our customers to love both our products and our service, and it’s clear we’ve fallen short for you.

To clarify for others reading, your TravelPod was purchased in May, and has worked perfectly fine. Like all lithium batteries, the TravelPod’s battery can be permanently damaged if allowed to fully discharge. That’s why the manual highlights this under the Important section — we recommend not allowing the device to run completely flat.

While this isn’t a manufacturing fault, we did offer you a replacement unit at cost price as a goodwill gesture. We completely understand your frustration and are always looking at ways to make our instructions even clearer to prevent situations like this in future.

We appreciate your past support and wish you the best on your travels.

– Dashed

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