I had a very bad experience with Allclear Insurance so my trust with getting travel insurance was basically at zero. My travel agent Melissa recommended Go Insurance after I told her what had happened... See more
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Review summary
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We found Go Insurance via our Travel Agent ~ Angela Jenkins of Travel Associates Toronto. It was relatively easy to add pre existing conditions and personalise the policy. The quote was fair and A... See more
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Insurance companies always have a bad reputation for difficulty in the claims process and trying to weasel out of paying what is due. Go Insurance in my recent claim was a pleasure to work wi... See more
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The site has an intuitive interface making it easy to review the items covered and the options available. The process to buy the selected product and received the relevant documents could hardly be qu... See more
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Company details
About Go Insurance
Written by the company
Welcome to Go Insurance, your trusted Travel Insurance specialists, proudly supported by Lloyd's – a global insurance leader. Recognised for top-notch service and innovative products, we prioritise reliability and transparency in claims handling, ensuring peace of mind for all your travel needs.
Our dedicated in-house claims department offers straightforward and dependable service for your travel adventures. Obtain a quote effortlessly through our user-friendly website or connect with our team. At Go Insurance, we are committed to turning your travel dreams into reality, providing you with a hassle-free experience.
Travel confidently with Go Insurance, where expertise, integrity, and award-winning service converge to make every journey memorable and worry-free. As your reliable partner in travel coverage, we prioritise your peace of mind, allowing you to focus on creating unforgettable moments during your adventures. Trust Go Insurance to be your companion on every journey, providing reliable and comprehensive travel coverage tailored to your needs.
Our unwavering commitment to excellence extends beyond conventional insurance, ensuring that you experience a seamless and stress-free exploration of the world. With Go Insurance, you're not just purchasing coverage; you're investing in a travel companion that understands your unique needs and stands ready to support you at every step of your journey.
Whether you're embarking on a solo expedition, a family vacation, or a business trip, Go Insurance has your back. Explore the world with confidence, knowing that our team is dedicated to delivering exceptional service and comprehensive coverage. Talk to us today to discover the peace of mind that comes with choosing Go Insurance – your trusted partner for worry-free travel.
GET A QUOTE
Welcome to Go Insurance
Written by the company
- Award-Winning Travel Insurance
- Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
21-Day Cooling Off Period
Make Sure It's Right For You
You have a 21-day cooling-off period for our Travel Insurance policies. This means that within the first two weeks of purchasing your policy, you have the freedom to review the terms and conditions.
Travel smart with Go Insurance.
Contact info
4500, Brisbane, Australia
- 1300819888
- sales@goinsurance.com.au
- www.goinsurance.com.au
4.7
Excellent
2K reviews
Asks customers to review
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Helpful Staff
Recommended by our Travel Agent and so pleased with her advice. Policy was easy to apply for.
Unfortunately, we had to cancel our holiday but found Go Insurance very helpful. Having been given a bad health report, we have been so grateful to each staff member we spoke to or corresponded with during such a difficult time.
March 5, 2026
Unprompted review
Reply from Go Insurance
Hi Marie,
Thank you for sharing your experience. We’re very sorry to hear that you had to cancel your holiday following difficult health news.
We’re pleased our team could provide helpful and supportive service during what must have been a challenging time. Your kind words about the people you spoke with mean a great deal to us.
Thank you for choosing Go Insurance, and we wish you all the very best.
– Go Insurance
Well explained
July 24, 2026
Reply from Go Insurance
Hi Jenny,
Thanks for your review. We’re pleased to hear everything was explained clearly.
We appreciate you choosing Go Insurance and hope you have a wonderful trip.
– Go Insurance
The process was relatively…
The process was relatively straightforward. The only issue really was that I had surgery just prior to obtaining a quote and had to call back after the post consultation with the surgeon. The initial call was made in June. I did understand the reasons for waiting and it did not affect the rating I have assigned.
July 27, 2026
Reply from Go Insurance
Hi Marc,
Thanks for your review and for your understanding throughout the process.
We appreciate that having to wait until after your post-surgery consultation added an extra step, so we’re pleased the overall process was still relatively straightforward.
Thank you for choosing Go Insurance, and we hope you have a great trip.
– Go Insurance
It was easy to do on line
July 19, 2026
Reply from Go Insurance
Hi Matthew,
Thanks for your review. We’re pleased to hear you found the online process easy to complete.
We appreciate you choosing Go Insurance and hope you have a fantastic trip.
– Go Insurance
Reply from Go Insurance
Hi Stuart,
Thanks for your review. We’re pleased to hear you found the process easy and convenient.
We appreciate you choosing Go Insurance and wish you safe and enjoyable travels.
– Go Insurance
Reply from Go Insurance
Hi Philip,
Thanks for your review. It’s great to hear you found the process easy and straightforward, and we’re pleased your travel agent recommended Go Insurance.
We appreciate you choosing us and wish you a wonderful trip.
– Go Insurance
The travel agent I used went through…
The travel agent I used went through the policy for you and I was happy to choose you
July 4, 2026
Reply from Go Insurance
Hi Marilyn,
Thanks for sharing your experience. We’re glad your travel agent was able to take you through the policy and help you feel comfortable choosing Go Insurance.
We appreciate your support and hope you have a fantastic trip.
– Go Insurance
Very happy 10/10
July 1, 2026
The service is excellent
June 28, 2026
Very professional and responsive.
June 20, 2026
The consultant that helped me was…
The consultant that helped me was great; she was informative and offered good solutions for my requirements. I rarely give 5 star reviews but when giving 4 stars it means i was very impressed. The insurance is pretty expensive albeit comprehensive, so that is only reason for not giving 5 stars.
June 27, 2026
Quick and easy to organise.
June 14, 2026
The person we dealt with was helpful…
The person we dealt with was helpful and went through the questionnaire quickly and was pleasant to talk to making for a good experience
June 23, 2026
Smooth transaction
Purchased a travel insurance with Go Insurance and it all went very smoothly with no hiccups. Will use this service again in the near future.
July 30, 2025
Happy traveller
Recommended by our travel agent. No claims to date. Pre existing conditions inflate the cost of insuring a person with a pacemaker (bradycardia) who is probably healthier than half those insured. A regular six monthly check up of the pacemaker for the past seven years is all that has been required.
June 15, 2026
Recommended by our long term trusted…
Recommended by our long term trusted Travel Agent and price was competitive.
June 17, 2026
It worked just like we hope insurance…
It worked just like we hope insurance can work - a quick, effective phone call with a helpful human, a pretty basic form and a quick resolution with a favourable outcome. A very positive experience!
June 20, 2026
Unprompted review
It was seamless
June 17, 2026
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