GEL (Good e-Learning) Reviews 444

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I really enjoyed it - great content packed in very good form: videos are short (1-2min per topic) and to the point, so you can easily go back; quizzes let you test your knowledge along the way; nice... See more

Company replied

Rated 4 out of 5 stars

Great course and layout. One negative aspect is the constant added background music to the speaker/lecturer. There is no need for music in the back. It gets very tiring after a while and actually slow... See more

Company replied

Rated 3 out of 5 stars

Outdated and wrong references cost time The course is well structured and the audio sequences are helpful. Additional you get the TOGAF Standard 9.2 and lots of other documents offered by the Op... See more

Company replied

Rated 5 out of 5 stars

A former coworker of mine recommended I take the Level 1 Business Architecture course offered by Good e-Learning, so I purchased it based upon her recommendation. Purchasing and accessing the course... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Good e-Learning went into administration in December 2022 and was then acquired by Omniplex Learning in early 2023. The administration and change of ownership did cause a temporary shutdown in operations and support. All outstanding customer enquires were responded to by April 2023. Good e-Learning (GEL) is proud to be a part of Omniplex Learning, reinforcing our mission to deliver eLearning solutions to our diverse clients. We have built a comprehensive e-learning library that offers a wide range of courses, covering diverse business and IT accreditations. Our specialty lies in taking complex subjects and transforming them into easy-to-comprehend learning materials. We offer a wide range of courses, covering diverse business and IT topics. Our accreditation certifications span a broad range including ITIL, TOGAF, DevOps, PRINCE2, MSP, AgilePM, Change Management, and many more! Omniplex (UK) Ltd trading as GEL (Good e-Learning)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

444 reviews

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Rated 2 out of 5 stars

Poor response time

Response time is very poor. Facing logging issues within 2 days of registration.

January 5, 2021
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Kalika,

We are sorry you had to leave us this review, as a failure on our part in serving you.

We try to maintain our average first-time reply as effective as possible (below 5 hours).

There might have been a delay due to the time zones difference. We responded to you right after our working day started.

We also received your confirmation that the login issue had been solved; however, we would be happy to help if you need any further assistance.

Feel free to reply to our last email that my colleague sent to you. We would like to hear all your concerns and solve any other pending issues that you may have.

Again, we apologize for any problem that you have faced due to the late response.

Best regards,
Good e-Learning

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Rated 5 out of 5 stars

Great way to get certified

Great way to get certified, quality content at a reasonable cost. Keep the new content coming :)

January 1, 2021
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Reply from GEL (Good e-Learning)

Hi Justin,

We are incredibly grateful that you took the time out to leave us this review.

We look forward to releasing more courses in the future.

For our existing course portfolio, please navigate to our website - https://www.goodelearning.com/courses

Best regards,
Good e-Learning

Rated 4 out of 5 stars

Good enough

Lacks the ‘Belgian whistles’ of other providers, but a cheap and cheerful product.

December 30, 2020
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Reply from GEL (Good e-Learning)

Dear Ben,

Thanks for your good review.

Your comments will assist us in reviewing and improving our products in the future.

Do reach out to us for any suggestions or queries at support@goodelearning.comments

Best regards,
Good e-Learning

Rated 5 out of 5 stars

Nice application and content

Nice application and content, helpful to improve your knowledge!

December 20, 2020
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Reply from GEL (Good e-Learning)

Hi Oliver,

Thank you for your review.

We are pleased to hear that you find the course helpful and happy with its contents.

Best regards,
Good e-Learning

Rated 5 out of 5 stars

Great training so far.....need to…

Great training so far.....need to persevere now to complete whilst fresh in my mind to take exam

December 16, 2020
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Reply from GEL (Good e-Learning)

Hi Stuart,

Thank you for taking your time to leave us a review.

We are happy to hear that you are enjoying your training so far. Just let us know and we will provide you with your exam vouchers.

Should you have any questions, please message us at support@goodelearning.com.

Kind regards,
Good e-Learning

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Rated 5 out of 5 stars

Quick

Quick, flexible and responsive!

December 15, 2020
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Reply from GEL (Good e-Learning)

Hi David,

Thank you for leaving us a review.

We are extremely happy that you are satisfied with our service.

In case of any questions, just message us on support@goodelearning.com.

Best regards,
Good e-learning.

Rated 5 out of 5 stars

Good service and quick response to…

Good service and quick response to requests for assistance.

December 2, 2020
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Reply from GEL (Good e-Learning)

Hi Ian,

Thank you for sharing your experience and providing this 5-star rating.

Good luck with your further studies and exam preparation.

If there's anything else we can do to help, please let us know at support@goodelearning.com.

Kind Regards,
Good e-Learning

Rated 5 out of 5 stars

Fast and efficient support with a good…

Fast and efficient support with a good price. Excellent.

December 1, 2020
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Reply from GEL (Good e-Learning)

Hi Vincent,

We are incredibly thankful that you took the time out to leave us this review.

Feedback like yours gives us great encouragement to continue working hard and improve our service and products.

In case you need any assistance or have questions regarding your course, please don't hesitate to contact us at support@goodelearning.com.


Kind Regards,
Good e-Learning

Rated 2 out of 5 stars

It's too boring

It's too boring. Content and videos are not organized and there is hardly any flow.

November 29, 2020
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Reply from GEL (Good e-Learning)

Hi Surya,

Thank you for taking the time to leave us a review.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thanks again for taking the time to bring this to our attention. Our representative will get in touch with you shortly to get more details on this case.

Kind regards,
Good e-Learning

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Rated 5 out of 5 stars

Great eLearning courses

Great eLearning courses. Time effective and well structured, with plenty examples and learning resources. Well done good eLearning!

November 19, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Peter,

Thank you for such nice feedback!

We are glad to hear that you were happy with our courses, its structure and learning materials.

We look forward to working with you again in the future!

Best regards,
Good e-Learning

Rated 5 out of 5 stars

Great Course

SRE Course is great. It helped to understand SRE tools and the foundation of SRE concepts. It also helped me to understand SRE comparison with other tools and frameworks.

November 12, 2020
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Reply from GEL (Good e-Learning)

Hi Syed,

Glad to hear you love this SRE Foundation eLearning.

It's something our course development team worked hard on, so your recommendation means a lot to us.

Thank you for this amazing review and good luck with your exam.

For more DevOps Courses, please visit our website - https://www.goodelearning.com/courses/devops-certification

Kind Regards,
Good e-Learning

Rated 5 out of 5 stars

Excellent

Reasonably priced and fast communication

November 1, 2020
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Reply from GEL (Good e-Learning)

Hi MB,

Thank you so much for your kind words.

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

We look forward to working with you again in the future!

Kind Regards,
Good e-Learning

Rated 4 out of 5 stars

Great course and layout

Great course and layout. One negative aspect is the constant added background music to the speaker/lecturer. There is no need for music in the back. It gets very tiring after a while and actually slows the learning process. In a regular lecture, there wouldn't be any music playing in the background while the lecturer is speaking. Why add it to your videos?

October 22, 2020
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Reply from GEL (Good e-Learning)

Hi Pierre,

Thank you for giving us your valuable feedback.

I apologize for any inconvenience during the learning process related to background music.

Our company takes customer feedback very seriously, and the background music no longer features in the courses we produced this year.

We removed background music from all of our courses at the start of the year for this reason.

Unfortunately, all 2019 courses still have music, since it requires a lot of resources to remove it from the existing courses.

Thank you, once again, for your comments and a good review rating.

Kind Regards,
Good e-Learning

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Rated 5 out of 5 stars

Training Programs Experience

I got 2 courses through goodelearning :
1) ITIL® 4 Specialist: Drive Stakeholder Value
2) ITIL® 4 Specialist: High-velocity IT

Alhamdullah, I have passed my exams on 1st attempt. Based on my experience , I think it was one of the best course that I ever had.

October 13, 2020
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Mohammed,

We are incredibly thankful that you took the time out to leave us this review.

Congratulation on passing your exams.

Feedback like yours gives us great encouragement to continue working hard and improve our service and products.

In case you need any assistance or have questions regarding your course, please don't hesitate to contact us at support@goodelearning.com.

Kind Regards,
Good e-Learning

Rated 5 out of 5 stars

ITIL CDS Recommended

Well organized with a good combination of reading, videos, quizzes, interactive slides, and practice exams. My main objective was to pass the exam and I feel like I gained more by reading real case studies and listening to an expert speaker. Reasonable price for the quality and the exam re-sit feature.

September 27, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Amer,

We are incredibly thankful that you took the time out to leave us this review.

Feedback like yours gives us great encouragement to continue working hard and improve our service and products.

In case you need any assistance or have questions regarding your course, please don't hesitate to contact us at support@goodelearning.com.

Best Regards,
Good e-Learning

Rated 5 out of 5 stars

Excellent

Excellent content delivered in various ways which keeps you interested. 2nd course i am doing with goodelearning and fully recommend

September 23, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Mark,

We wanted to thank you for your positive rating for our course content.

Your valuable comments will assist us in reviewing and improving our product and services in the future.

We would be pleased to serve you again.

Best Regards,
Good e-Learning

Rated 5 out of 5 stars

Passed all four ITIL 4 MP tests...

Passed all four ITIL 4 Managing Professional tests by a comfortable margin, each on the first try. Thanks Good e-Learning for a quality experience.

September 19, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Mike,

Thank you for sharing your experience with us.

We are extremely happy to hear that you enjoyed all four courses of the module and passed your exams successfully.

For more IT Service Management courses please visit our website: https://www.goodelearning.com/courses/it-service-management.

Best Regards,
Good e-Learning

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Rated 5 out of 5 stars

MSP Qualifications

Quite simply, the course work is well structured and straight-forward and provides the tools to successfully take and pass the exams

September 18, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Shaun,

Thank you for taking the time to leave us a review.

We are glad to hear that you find the course easy to study and congratulations on your exam!

Kind regards,
Good e-Learning

Rated 5 out of 5 stars

Great platform for proffesional career development

I've used Good e-learning to cerity for so many proffesional courses , their course offerings were so great i couldn't belive it in the beginning, however I took a leap of faith and they are legit with excellent customer service as well honoring each aspect of their offerings.

I'm a customer and will continue to be a customer for this platform as long as they continue to keep their great level of standards.

September 16, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Rami,

Thank you for all the good words above!

It such a pleasure to hear from our happy customers. I hope our upcoming courses would not disappoint you either.

Best regards,
Good e-Learning

Rated 5 out of 5 stars

Learning on my own schedule and pace…

Learning on my own schedule and pace made this course a perfect fit for me!

September 12, 2020
Unprompted review
GEL (Good e-Learning) logo

Reply from GEL (Good e-Learning)

Hi Brian,

Thanks a lot for taking the time to leave us a review.

We are extremely happy to hear that you are happy with our e-Learning and it's structure.

Best Regards,
Good e-Learning

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