Goodlord Reviews 44,463

The interface is confusing, links expire after a single use, and there’s no clear confirmation after signing. It's a technical mess for shared houses that causes unnecessary stress. Very unintuitive.

Ryan Pettit was friendly and explained everything clearly to us.

My contact person at Goodlord was Daniel wilcox he carefully explained all the policies with me and was able to clearly clarify any doubts i had about anything included within the policies.

They were very professional helped me with every thing that needed to be done. It is a great service that takes away all the stress and worry when your are moving into a new place, Thank you for all your help and I would recommend you to anyone who is moving into a new place once again thank you Chris

Kayleigh was really helpful today, she guided me on what I needed to do with an existing tenancy with clear instructions.

Lucas was great. Super helpful and fixed my issue. Also helped me understand a new system set up.

The staff was super helpful and was very patient and explanatory

Lucas has helped me out a few times now, and every experience has been excellent. He’s always quick to respond, really knowledgeable, and explains things in a way that’s easy to understand without making it feel complicated.

What really stands out is his patience and willingness to go the extra mile to make sure everything is fully resolved. Nothing ever feels like too much trouble, and he makes the whole process smooth and stress-free.

I wouldn’t hesitate to recommend Lucas to anyone needing reliable and friendly tech support.

Lucas was extremely helpful and very patient with me - couldn't recommend his services enough!

Jemma in support very helpful today

Lucas was so helpful and really accommodating. I was struggling with my application, but he walked me through everything step by step and made it feel so much easier. Massive thanks to him!, quick and efficient which helps tremendously.

An exceptional service received from Lucas. From the outset, he has been attentive, highly knowledgeable, and effortlessly responsive. What might have been a complex process was handled with clarity and precision, making the entire experience feel seamless and considered.

Spoke to Ashley, he was very helpful and informative in finding the best policy for myself. Highly recommend

Using Goodlord is easier because it guides you step by step.

The agent was helpful and explained all the available policies clearly.

Communication was excellent throughout – responses were quick, clear, and helpful, and any questions I had were dealt with professionally and politely. The staff came across as knowledgeable and supportive, which took a lot of the stress out of the renting process. Overall, Goodlord made the whole experience efficient and hassle‑free, and I’d happily recommend them to other tenants and agents

Lucas was very helpful and friendly over the phone. He clearly explained the process of removing and adding a guarantor. Would highly recommend Good Lord and Lucas!

Lucas at Goodlord assisted our company to amend the rent collection part of a couple of properties we have had referenced through Goodlord.

Lucas was very helpful & knowledgeable in helping me with the new APT

We've recently gone with Goodlord and the onboarding process was brilliant, a really intuitive system of support and when faced with a really challenging problem, the support from Simon was swift, effective and really appreciated. 5 stars so far all round