GO Outdoors - Blackburn Reviews 

3,235
TrustScore 5 out of 5

4.9

Throstle Street, Bank Top, BB2 1TQ Blackburn, GB


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Rated 5 out of 5 stars

Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more

Company replied

Rated 5 out of 5 stars

We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more

Company replied

Rated 3 out of 5 stars

Ordered two items for click and collect, said there were four in stock but only one in stock when we went to collect

Company replied

Rated 5 out of 5 stars

I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Blackburn

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom

  • 01254 927992

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,235)

35,808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul was brilliant very helpful and…

Paul was brilliant very helpful and knowledgeable when we required help on what equipment we needed

July 31, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul S on the fishing tackle counter…

Paul S on the fishing tackle counter was i have to say very helpful but also very knowledgeable about the products we where there to purchase 😉 thank you Paul

July 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great guy really knowledgeable

Great guy really knowledgeable

July 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

July 15, 2026
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service provided by Sue and Aliza…

Great service provided by Sue and Aliza - they helped me with my Dryrobe fitting and even carried some of the things I’d purchased out to the car.

Some of the 50% savings today was an added and unexpected bonus too.

Many thanks,
Mark

July 27, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful. Knowledgeable and friendly.

Norman on the footwear department was very helpful and we quickly found the right boots for me

July 26, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Norman is a man who knows what he is…

Norman is a man who knows what he is talking about when you are buying shoes or boots well experienced and thank him for helping me out with my shoes 10 .10

July 18, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Norman was a great help!!

Norman was kind, caring and helpful! We had a great experience because of Norman’s help. We would love to come back and see Norman again!! Thank you Norman for the great experience! Thank you GO OUTDOORS and especially you Norman!! ⭐️⭐️⭐️⭐️⭐️

July 25, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Aziza (I think her name is sorry) is so…

Aziza (I think her name is sorry) is so lovely and polite to customers. Helpful and good experience

July 25, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Graham Fishing Department

I am becoming quite a regular for my angling needs at the Blackburn store even though I do travel some distance and other angling shops are much closer to where I live. The main reason is the service that I receive on a regular basis from Graham who works in the fishing department. This person is a credit to whoever was fortunate to employ him. He is so friendly and always helps me find the right tackle for my needs. He is very patient and has a vast amount of knowledge of what items are needed and I do not in any way feel pressured into any purchases . Keep up the good work Graham and because of you I have told other angling buddies to visit the store. Well done to you sir.

July 4, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always a pleasure to go here and every…

Always a pleasure to go here and every staff member is so polite and friendly, especially Angela who I see most times when I visit to drop off parcels or collect parcels, and of course when I purchase goods, 3 childrens caravan/tent animal chairs. Cycling apparel, walking or just general men's t-shirts for my son. Just short off a coffee machine, standing home, mines coffee, white, no sugar Angela

July 24, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Needed some fishing gear and Graham in…

Needed some fishing gear and Graham in the fishing department was very helpful with all in Needed and added advice

July 24, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went in looking for fishing equipment…

Went in looking for fishing equipment as beginners. Paul was exceptionally helpful and dedicated a lot of time and advised us on choosing the right equipment, making our visit a great experience.

July 20, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service!

Went to purchase some essentials for a camping trip and Go Outdoors had everything we needed. Aliza and Usamah were a fantastic help, answering questions about products and supporting us with the process. Excellent service!

July 21, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We was served by Angela

We was served by Angela. What a lovely lady! She was making conversation, getting my son to join in as well. Helped us with a new card as ours had ran out. What a credit to the store angela is.

July 22, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Shopping for walking shoes…

Needed new Merrell walking shoes and was served by Lou. Lovely lady and very knowledgable on shoe choice and what was best for me. She made the whole visit a memorable experience for me. Thank you Lou
Dave (Fidycat)

July 8, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went to Go outdoors Blackburn to…

Went to Go outdoors Blackburn to purchase some shorts for my son. Was served by Aliza who was super friendly and offered excellent customer service. Thanks Aliza

July 19, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Hi all been into Blackburn store today…

Hi all been into Blackburn store today to buy fishing equipment paul s was was a great help instore especially for fishing equipment and advice as always as dealt with Paul on numerous occasions now. Always a great help when needed thankyou paul

July 20, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My grandson went to get some advice…

My grandson went to get some advice about fishing
Paul S was extremely helpful and friendly
Excellent service

July 19, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good Experience

Visited the Blackburn store today to look for a specific item, a Montane Dart Lite T-shirt, I couldn’t see them asked an assistant, Luca, who stopped what he was doing and took me to the general area. When I said I was looking for a specific item, he then took me to another area and found my shirt. He then engaged with me later, he was a great sales person and made my visit memorable. The young lady on the till was also very pleasant.

The shop is well stocked, and has a massive range of reasonably priced outdoor items.

July 19, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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