I was served by Sara H who showed patience and great customer service today when I was unable to locate my pin. I had wanted to purchase 15 sleeping bags and some que had formed with my panic. Sara H... See more
Company replied
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I was served by Sara H who showed patience and great customer service today when I was unable to locate my pin. I had wanted to purchase 15 sleeping bags and some que had formed with my panic. Sara H... See more
Company replied
Bought a Black Diamond Distance LT 1100 head torch on the day I was leaving for a multi-day canoe trip in Scotland. I plugged in to fully charge whilst travelling and was looking forward to having... See more
Company replied
Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days
Company replied
I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!
Company replied
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Written by the company

Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, United Kingdom
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Went in looking for fishing equipment and got reeled in with some great prices, luckily got provided with lots of help from Matt, very knowledgeable guy and provided a great experience 😁

Reply from GO Outdoors - Plymouth
Good selection of clothing and very professional till girl.

Reply from GO Outdoors - Plymouth

Reply from GO Outdoors - Plymouth
Matt was very helpful and considerate in helping with the purchase of theNytro

Reply from GO Outdoors - Plymouth
We went into Plymouth GoOutdoors today to look for walking poles. Camille helped us enormously, she was so knowledgeable and helpful. We will definitely be buying two sets.

Reply from GO Outdoors - Plymouth
Helpfull staff, efficient order/collection, great store to visit ( Plymouth) ( could do with a coffee bar/cafe)

Reply from GO Outdoors - Plymouth
We were served by Alana who was amazing, very very helpful we came from luxulyan hoping to get the tent we wanted and you had it in stock plus the carpet and the footprint. We are very happy we travelled to you. Alana was so polite and knowledgeable. Thank you Alana!! Hope to see you with your rainbow hair on our next visit!!

Reply from GO Outdoors - Plymouth
Good experience at Go out doors. Purchased some trousers. The staff were helpful in finding what I was looking for. Served at the till by Nana who was kind and friendly remembering me from my last visit. Pleased with my purchase

Reply from GO Outdoors - Plymouth
Come in with my hubby today to get him a fishing reel and was amazed by the knowledge and helpfulness of Matt!! He was so really good and had a good chat with us about the reel and what my husband needed. Love go outdoors for fishing stuff but think they need to expand the range a tad and maybe add more high end items but service was amazing from matt. Thank you.

Reply from GO Outdoors - Plymouth
I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable.
I only came across the Go Outdoors range almost by accident as I didn't even realise that they sold bikes!!
Saw one that I liked, the price was amazing and I was able to pick the bike up about 2 hours after buying it.
I was served by a gentleman in the Plymouth branch by the name of Andy, so a special mention to him, knowledgeable, gave me lots of good clear advice, really very helpful, built the bike for me really quickly, with no added extra fee for building it and I get a free checkup once the bike is 6 weeks old. The battery and the electrical parts are also guaranteed for 2 years.
Would definitely recommend Andy & Go Outdoors for anyone who is thinking of getting an ebike.

Reply from GO Outdoors - Plymouth
Matt in Plymouth help me replace some fishing equipment. Very friendly & knowledgeable about fishing in the Devon area. Thanks Matt great advice.

Reply from GO Outdoors - Plymouth
Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained what we needed to look out for . Would definitely recommend.

Reply from GO Outdoors - Plymouth
Really nice customer service with Megan S help me with my purchase and even pointed out my blue light card as well , excellent

Reply from GO Outdoors - Plymouth
Suzzanne was so helpful today with helping me find my winter coat. Thank you x

Reply from GO Outdoors - Plymouth
Thanks Sarah for helping me to sort out my discount card. You were so helpful, it's appreciated.

Reply from GO Outdoors - Plymouth
Purchased some items today and the lovely Sarah was amazing. Very helpful and deserves a pay rise.
Keep up the good work

Reply from GO Outdoors - Plymouth
Excellent service by both Ollie and Megan C, both of them went above and beyond to help us get exactly what we needed. Thank you!

Reply from GO Outdoors - Plymouth
So much was out of stock in my size (medium).
It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes across so many items (e.g. tshirts/trousers) - and its been like this since I started looking regularly a couple of months ago.
Staff are always excellent, but the queues can be ridiculous - especially when someone has a membership issue (I’ve turned around and left a couple of times when I’ve seen a long queue).
I wish there was no member pricing, it’s just a nuisance, and makes it look like you’re cheating non-members. If membership were a good idea, every shop would do it.
I also wish there were a seating/coffee area for family members who are bored waiting for one enthusiast.
Good shop though, I’ve bought loads lately (would have bought twice as much if you had stock in my size).

Reply from GO Outdoors - Plymouth
Went in with the mother-in-law who has decided to join a group of cold water swimmers !! Crazy lady, anyway she wanted a Dry Robe and Go Outdoors have a huge range of products to choose from so she found what she wanted and away we went.

Reply from GO Outdoors - Plymouth
loved all the selection available, lovely deals on got a few bargains. was served by saffron and she was very talkative and friendly, had a bubbly personality which made our experience better! will totally be coming back soon!

Reply from GO Outdoors - Plymouth
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